HP LaserJet 1100 HP LaserJet 1100 Printer - TimbHC.Book - Page 50

Error messages on screen continued, Error Message, Solution, Troubleshooting the printer

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Error messages on screen (continued) Error Message Solution Illegal operation/General protection fault/Spool 32 error This error indicates that a problem occurred in Windows with your computer system resources (memory or hard disk). To clear this error, restart your PC. To help prevent this error from occurring in the future, use some or all of the following recommendations: q Run fewer applications at the same time. Close (rather than minimize) the applications that you are not using at the current time. Programs such as screen savers, virus checkers, status software, fax/answering software, and menu programs use the resources that you might need in order to print. q Avoid performing memory intensive tasks such as sending a fax or running a video clip while printing. q Delete all temp ("file_name.tmp") files from the Temp subdirectories. For example, the subdirectory C:\Windows\Temp. q Print at 300 dpi rather than 600 dpi. q Use an alternate print driver (printer software), such as software for the HP LaserJet III. Note: Using a different driver will remove access to some product features. 42 Chapter 5 Troubleshooting the printer EN

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42
Chapter 5 Troubleshooting the printer
EN
Illegal operation/General
protection fault/Spool 32
error
This error indicates that a problem occurred in
Windows with your computer system resources
(memory or hard disk).
To clear this error, restart your PC.
To help prevent this error from occurring in the
future, use some or all of the following
recommendations:
●
Run fewer applications at the same time.
Close (rather than minimize) the applications
that you are not using at the current time.
Programs such as screen savers, virus
checkers, status software, fax/answering
software, and menu programs use the
resources that you might need in order to
print.
●
Avoid performing memory intensive tasks
such as sending a fax or running a video clip
while printing.
●
Delete all temp (“file_name.tmp”) files from
the
Temp
subdirectories. For example, the
subdirectory
C:\Windows\Temp.
●
Print at 300 dpi rather than 600 dpi.
●
Use an alternate print driver (printer
software), such as software for the
HP LaserJet III.
Note:
Using a different driver
will remove access to some product features.
Error messages on screen (continued)
Error Message
Solution