HP LaserJet 1100 HP LaserJet 1100 Printer - TimbHC.Book - Page 7

Service and support, Appendix A Printer specifications, Appendix C Memory DIMMs - repair

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6 Service and support Availability 64 Obtaining hardware service 64 Guidelines for repacking the printer 65 Service information form 66 HP Support 67 Customer Support and product repair assistance (U.S. and Canada 67 European Customer Support Center 68 Online services 71 Obtaining software utilities and electronic information . . . . . .72 HP direct ordering for accessories or supplies 73 HP Support Assistant compact disc 73 HP service information 73 HP SupportPack 73 HP FIRST 73 Worldwide sales and service offices 75 Appendix A Printer specifications Specifications 80 FCC compliance 82 Environmental Product Stewardship Program 83 Protecting the Environment 83 Material safety data sheet 85 Regulatory statements 86 Declaration of Conformity 86 Laser safety statement 87 Canadian DOC regulations 87 Korean EMI statement 87 Laser statement for Finland 88 Appendix B Paper specifications Printer paper specifications 90 Supported paper sizes (printer 90 Guidelines for using paper 91 Labels 92 Transparencies 92 Envelopes 93 Card stock and heavy media 95 Appendix C Memory (DIMMs) Installing DIMMs (memory 98 Test DIMM installation 100 Removing DIMMs 101 EN iii

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EN
iii
6 Service and support
Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Obtaining hardware service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Guidelines for repacking the printer . . . . . . . . . . . . . . . . . . . . . . .65
Service information form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
HP Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Customer Support and product repair assistance
(U.S. and Canada) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
European Customer Support Center . . . . . . . . . . . . . . . . . . .68
Online services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Obtaining software utilities and electronic information . . . . . .72
HP direct ordering for accessories or supplies . . . . . . . . . . . .73
HP Support Assistant compact disc . . . . . . . . . . . . . . . . . . . .73
HP service information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
HP SupportPack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
HP FIRST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Worldwide sales and service offices . . . . . . . . . . . . . . . . . . . . . . .75
Appendix A Printer specifications
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
FCC compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Environmental Product Stewardship Program . . . . . . . . . . . . . . .83
Protecting the Environment. . . . . . . . . . . . . . . . . . . . . . . . . . .83
Material safety data sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Regulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Laser safety statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Canadian DOC regulations. . . . . . . . . . . . . . . . . . . . . . . . . . .87
Korean EMI statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Laser statement for Finland . . . . . . . . . . . . . . . . . . . . . . . . . .88
Appendix B Paper specifications
Printer paper specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Supported paper sizes (printer). . . . . . . . . . . . . . . . . . . . . . . . . . .90
Guidelines for using paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Card stock and heavy media . . . . . . . . . . . . . . . . . . . . . . . . .95
Appendix C Memory (DIMMs)
Installing DIMMs (memory) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Test DIMM installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Removing DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101