Printer pulls from incorrect tray
........................................................................................
213
Media does not feed automatically
..................................................................................
214
Media does not feed from tray 2, 3, or 4
..........................................................................
214
Transparencies will not feed
............................................................................................
215
Envelopes jam or will not feed in the MFP
.......................................................................
215
Output is curled or wrinkled
.............................................................................................
216
Printer will not duplex or duplexes incorrectly
..................................................................
216
Solve print-quality problems
.............................................................................................................
217
Print-quality problems associated with media
..................................................................
217
Print-quality problems associated with the environment
..................................................
217
Print-quality problems associated with jams
....................................................................
217
Light print (partial page)
...................................................................................................
218
Light print (entire page)
....................................................................................................
218
Specks
.............................................................................................................................
219
Dropouts
.........................................................................................................................
219
Lines
...............................................................................................................................
220
Gray background
............................................................................................................
220
Toner smear
...................................................................................................................
221
Loose toner
.....................................................................................................................
221
Repeating defects
...........................................................................................................
222
Repeating image
..............................................................................................................
222
Misformed characters
......................................................................................................
223
Page skew
.......................................................................................................................
223
Curl or wave
....................................................................................................................
224
Wrinkles or creases
........................................................................................................
224
Vertical white lines
..........................................................................................................
225
Tire tracks
........................................................................................................................
225
White spots on black
.......................................................................................................
225
Scattered lines
.................................................................................................................
226
Blurred print
....................................................................................................................
226
Random image repetition
.................................................................................................
227
Solve fax problems
...........................................................................................................................
228
Solve copy problems
........................................................................................................................
229
Prevent copy problems
....................................................................................................
229
Image problems
...............................................................................................................
229
Media-handling problems
................................................................................................
230
Performance problems
....................................................................................................
232
Solve e-mail problems
......................................................................................................................
233
Validate the SMTP gateway address
...............................................................................
233
Validate the LDAP gateway address
...............................................................................
233
Solve network connectivity problems
...............................................................................................
234
Solve network printing problems
......................................................................................
234
Verify communication over the network
...........................................................................
234
Solve common Macintosh problems
................................................................................................
236
Appendix A
Supplies and accessories
Order parts, accessories, and supplies
............................................................................................
240
Order directly from HP
.....................................................................................................
240
Order through service or support providers
.....................................................................
240
ENWW
ix