HP LaserJet Pro M1212nf HP LaserJet M1130/M1210 MFP User Guide - Page 222
Scan-quality problems
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Scan-quality problems Prevent scan-quality problems The following are a few simple steps you can take to improve copy and scan quality. ● Use high-quality originals. ● Load the paper correctly. If the paper is loaded incorrectly, it might skew, which causes unclear images. ● Adjust the software settings according to how you plan to use the scanned page. ● If your product frequently feeds more than one page at a time, the separation pad might need to be cleaned or replaced. ● Use or make a carrier sheet to protect your originals. Solve scan-quality problems Problem Blank pages Too light or dark Unwanted lines Black dots or streaks Unclear text Cause Solution The original might have been loaded upside down. In the document feeder, put the top end of the stack of originals into the document feeder, with the media stack face-down and the first page to be scanned on the bottom of the stack. The resolution and color levels may be set Verify that you have the correct resolution incorrectly. and color settings. The document-feeder glass might be dirty. Clean the scanner strip. The power to the product might have fluctuated. Reprint the job. The resolution levels might be set incorrectly. Verify that the resolution settings are correct. 208 Chapter 12 Solve problems ENWW