HP ProLiant SL270s HP Insight Remote Support and Insight Online Setup Guide fo - Page 32

Windows or Linux server OS using HPONCFG, Information, Diagnostics, Reset, Remote Support

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Page 32 highlights

Where iLO IP Address is the iLO 4 IP address, iLO user name is the user name, and iLO password is the password. You must use an existing iLO account that has the Configure iLO Settings privilege. TIP: The -u and -p switches specify the user login name and password for accessing iLO. When you use these options, the values you enter override the login credentials specified in the ActivateERS.xml file. To specify the iLO account credentials using the ActivateERS.xml file, enter the iLO credentials in the file, and then use the following command: cpqlocfg -s iLO IP Address -f ActivateERS.xml If the command is successful, a message similar to the following appears: cpqlocfg: Script succeeded on "IP address" 6. Log in to the iLO web interface for the target server (https://). 7. Navigate to the Information→Diagnostics page, and then click Reset to reboot the iLO processor. iLO logs you out and returns to the login screen. Wait 30 seconds. 8. Log in to the iLO web interface and verify that the Remote Support menu is available in the navigation pane on the left. See Figure 2 (page 32). Figure 2 Remote Support feature enabled in iLO 4 TIP: For information about using CPQLOCFG, see Chapter 2 "CPQLOCFG usage" in the HP iLO 4 Scripting and Command Line Guide. Windows or Linux server OS using HPONCFG 1. In a Windows or Linux OS on a Gen8 server, install HPONCFG. 2. Copy the ActivateErs.xml file to the directory that contains HPONCFG. For instructions on creating the ActivateERS.xml file, see "Creating the ActivateErs.xml file" (page 31). 32 Enabling the Remote Support feature

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Where
iLO IP Address
is the iLO 4 IP address,
iLO user name
is the user name, and
iLO password
is the password. You must use an existing iLO account that has the Configure
iLO Settings privilege.
TIP:
The
-u
and
-p
switches specify the user login name and password for accessing iLO.
When you use these options, the values you enter override the login credentials specified in
the
ActivateERS.xml
file.
To specify the iLO account credentials using the
ActivateERS.xml
file, enter the iLO
credentials in the file, and then use the following command:
cpqlocfg -s
iLO IP Address
-f ActivateERS.xml
If the command is successful, a message similar to the following appears:
cpqlocfg: Script succeeded on "
IP address
"
6.
Log in to the iLO web interface for the target server (https://<iLO hostname or IP address>).
7.
Navigate to the
Information
→
Diagnostics
page, and then click
Reset
to reboot the iLO
processor.
iLO logs you out and returns to the login screen. Wait 30 seconds.
8.
Log in to the iLO web interface and verify that the
Remote Support
menu is available in the
navigation pane on the left. See
Figure 2 (page 32)
.
Figure 2 Remote Support feature enabled in iLO 4
TIP:
For information about using CPQLOCFG, see Chapter 2 “CPQLOCFG usage” in the
HP iLO
4 Scripting and Command Line Guide
.
Windows or Linux server OS using HPONCFG
1.
In a Windows or Linux OS on a Gen8 server, install HPONCFG.
2.
Copy the
ActivateErs.xml
file to the directory that contains HPONCFG.
For instructions on creating the
ActivateERS.xml
file, see
“Creating the ActivateErs.xml
file” (page 31)
.
32
Enabling the Remote Support feature