HP ProLiant SL270s HP Insight Remote Support and Insight Online Setup Guide fo - Page 5

warranty and contract services, from anywhere, anytime. Through the HP Support Center portal,1 Insight Online can automatically display devices remotely monitored by HP Insight Remote Support 1 The HP Support Center is available at no additional cost as part of your warranty, HP Care Pack Service, or contractual support agreement with HP. software and lets you easily track service events and support cases, view device configurations, and proactively monitor your Overview HP contracts and warranties. Small businesses and IT staff who deploy, manage, and support systems can now be more efficient and provide better service. Non-remote support customers can also take aSdervvaincetHasg,PecoohnftaIrnasscitdgshe,twvOaenrllroiannpetteieodsp, raaonadcpstirevorevlaiyccemtciorvneeidtoitsrseHfrrPovCmicaree Paanckd support experience that automates many day-to-day a singletainstkesrfaacne.d helps you proactively reduce risk. The experience integrates an online, personalized dashboard (HP Insight Online), a support portal and mobile app (HP Support Center), and 24x7 remote support (HP Insight Remote Support) for the consolidated infrastructure (servers, storage, CInhsaigrtht1nOenltinwe oanrdkI,nsaignhtdRepmroitne Stiunpgpo)r.t unifying the server management and support experience HP Insight Remote Support HP support process automatically initiated if necessary IT environment HP Insight Online portal dashboard Storage Servers Networking devices Select enterprise printers Users of HP ProLiant Gen8 servers also benefit from an enhanced experience with the additional integration of HP iLO Management Engine, which is a complete set of embedded management features supporting the lifecycle of the server, from initial deployment through ongoing management to service alerting and support. 2 HP has leveraged its experience as a technology leader to create a secure remote support solution. Today, many security-sensitive transactions-such as e-commerce, stock trades, and online banking-are executed securely over the Internet using the same standard security technology utilized by Insight Remote Support. Specifically, HP provides a multilevel, layered security structure through encryption, authentication, standard security protocols, and industry best practices integrated at the physical, network, application, and operational levels. Interactions between HP and your enterprise network are restricted and tightly controlled through a single, secure access point. HP's remote monitoring and support capabilities, along with any support information collected, are used only to provide you with world-class HP support. This information is managed according to HP's strict privacy policies. These policies have been reviewed by TRUSTe, an independent industry privacy organization, and have achieved their Web Privacy - Cloud Certification. 5