HP ScanJet Enterprise Flow N6600 User Guide - Page 55
Power issues, Check that the scanner has power, The scanner will not turn
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3. Restart the computer. 4. Reinstall the HP ScanJet Drivers and Tools. ● Turn off the scanner, wait 30 seconds, and then turn on the scanner. The required software and drivers should install automatically. ● If the drivers and tools do not install automatically, install them manually. 5. Reconnect the USB cable and power cable to the scanner, and then press the Power button to turn on the scanner. Power issues Review the following information about resolving power issues. Check that the scanner has power The power cable is connected between the scanner and a power outlet. ● Ensure that the power cable is securely connected between the scanner and a live electrical outlet. ● If the power cable is connected to a surge protector, ensure that the surge protector is plugged into an outlet and turned on. ● Ensure that the scanner is receiving power. - Check that the Power LED on the control panel is on. - If the Power LED is not on, ensure that power is available to the power outlet or surge protector that the power supply is plugged into. - If power is available to the power outlet or surge protector but the Power LED is still not on, the power supply might be defective. Go to the product support home page for assistance: ○ 2600 f1 models: www.hp.com/support/sjpro2600f1 ○ 3600 f1 models: www.hp.com/support/sjpro3600f1 ○ N4600 fnw1 models: www.hp.com/support/sjproN4600fnw1 ○ N6600 fnw1 models: www.hp.com/support/sjflowN6600fnw1 The scanner will not turn on If the scanner will not turn on after pressing the Power button , check the following: ● The scanner might have been unplugged. Check to see that the power supply has not become disconnected from the scanner or unplugged from the power source. ● The power supply might not be working. - Check that the Power LED on the control panel is on. - If the Power LED is not on, ensure that power is available to the power outlet or surge protector that the power supply is plugged into. Power issues 49