HP ScanJet Enterprise Flow N6600 User Guide - Page 57

The scanner keeps turning off, Paper jams, Clear jams from the document feeder

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The scanner keeps turning off If the scanner keeps turning off, try these steps according to your operating system. By default, the scanner will enter Sleep Mode prior to 15 minutes of inactivity, and will turn off automatically after two hours of inactivity to conserve power. Windows: To change the defaults, complete these steps: 1. Launch the HP Scanner Tools Utility. 2. Click the Settings tab, and then select the appropriate Sleep Mode and Auto-Off settings. ● To specify the period of inactivity after which the scanner goes into Sleep Mode, select 15 minutes or 1 hour from the Put the scanner to sleep after drop-down list. ● To specify the period of inactivity after which the scanner automatically turns off, select the appropriate value (1 hour, 2 hours, 4 hours, or 8 hours) from the Turn off the scanner after drop-down list. 3. Click Apply. macOS: Use HP Utility to change these defaults. Paper jams Review the following information about clearing paper jams. NOTE: Scanning damp or wet pages can cause paper jams. Make sure that the pages being fed are completely dry (such as, the toner is dry, or there are no wet substances such as glue or correction fluid on the page). Clear jams from the document feeder To clear a paper jam, complete these steps: 1. Remove any pages from the input tray and the output tray. 2. Close the output tray and extension. 3. Pull forward on the latch to open the document feeder hatch. 4. Remove the originals or any obstructions from the paper path. 5. Remove any visible debris (for example, paper, staples, or clips) from the paper path. 6. Inspect the rollers in the document feeder hatch, and remove any visible debris. The scanner keeps turning off 51

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The scanner keeps turning off
If the scanner keeps turning off, try these steps according to your operating system.
By default, the scanner will enter Sleep Mode prior to 15 minutes of inactivity, and will turn off automatically after
two hours of inactivity to conserve power.
Windows
: To change the defaults, complete these steps:
1.
Launch the HP Scanner Tools Utility.
2.
Click the
Settings
tab, and then select the appropriate Sleep Mode and Auto-Off settings.
●
To specify the period of inactivity after which the scanner goes into Sleep Mode, select
15 minutes
or
1
hour
from the
Put the scanner to sleep after
drop-down list.
●
To specify the period of inactivity after which the scanner automatically turns off, select the appropriate
value (
1 hour
,
2 hours
,
4 hours
, or
8 hours
) from the
Turn off the scanner after
drop-down list.
3.
Click
Apply
.
macOS
: Use HP Utility to change these defaults.
Paper jams
Review the following information about clearing paper jams.
NOTE:
Scanning damp or wet pages can cause paper jams. Make sure that the pages being fed are completely
dry (such as, the toner is dry, or there are no wet substances such as glue or correction fluid on the page).
Clear jams from the document feeder
To clear a paper jam, complete these steps:
1.
Remove any pages from the input tray and the output tray.
2.
Close the output tray and extension.
3.
Pull forward on the latch to open the document feeder hatch.
4.
Remove the originals or any obstructions from the paper path.
5.
Remove any visible debris (for example, paper, staples, or clips) from the paper path.
6.
Inspect the rollers in the document feeder hatch, and remove any visible debris.
The scanner keeps turning off
51