HP Scitex LX850 HP Scitex LX850 & LX820 Printers: Maintenance and troubles - Page 5

Troubleshoot print-quality issues, Troubleshoot double-sided printing

Page 5 highlights

7 Troubleshoot print-quality issues 61 General advice ...61 Banding ...62 Vertical Banding in the printed area fills 64 Straight white lines in one color 65 Colors are misaligned ...66 The print is grainy ...68 The print is smudged ...69 Edges of objects are rough or blurred 70 Colors look washed out ...70 Colors are inaccurate ...71 Colors shift unexpectedly ...71 Blurred or defective areas on edges or lines 74 8 Troubleshoot double-sided printing 76 The printer will not let me print double-sided 76 Print-quality defects ...76 Marks on the substrate ...77 Substrate jams ...77 The printer cannot detect the Image Registration Line 77 The printer cannot detect the left edge of the substrate 78 Excessive registration error along substrate movement direction 78 Excessive registration error along carriage movement direction 78 The relative position between side A and B was not as expected 79 Printing a queue using the double-sided functionality 79 The Internal Print Server shows only one row of jobs 79 The number of copies do not match between Side A and B 79 Printing double-sided does not respect the left edge position selected 80 The two sides of a double-sided job are not the same size 80 9 Troubleshoot ink cartridge and printhead issues 81 Cannot insert an ink cartridge 81 Cannot insert a printhead ...81 The front panel recommends replacing or reseating an ink cartridge 81 The front panel recommends replacing or reseating a printhead 82 A printhead has overheated ...83 A printhead has damaged the substrate 83 Incorrect printhead cleaning roll errors 83 10 Troubleshoot other issues 84 The printer does not start ...84 The printer does not print ...85 ENWW v

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7
Troubleshoot print-quality issues
....................................................................................
61
General advice
......................................................................................................................
61
Banding
................................................................................................................................
62
Vertical Banding in the printed area fills
...................................................................................
64
Straight white lines in one color
...............................................................................................
65
Colors are misaligned
............................................................................................................
66
The print is grainy
..................................................................................................................
68
The print is smudged
..............................................................................................................
69
Edges of objects are rough or blurred
.......................................................................................
70
Colors look washed out
..........................................................................................................
70
Colors are inaccurate
.............................................................................................................
71
Colors shift unexpectedly
........................................................................................................
71
Blurred or defective areas on edges or lines
..............................................................................
74
8
Troubleshoot double-sided printing
.................................................................................
76
The printer will not let me print double-sided
..............................................................................
76
Print-quality defects
.................................................................................................................
76
Marks on the substrate
............................................................................................................
77
Substrate jams
.......................................................................................................................
77
The printer cannot detect the Image Registration Line
..................................................................
77
The printer cannot detect the left edge of the substrate
................................................................
78
Excessive registration error along substrate movement direction
...................................................
78
Excessive registration error along carriage movement direction
...................................................
78
The relative position between side A and B was not as expected
.................................................
79
Printing a queue using the double-sided functionality
..................................................................
79
The Internal Print Server shows only one row of jobs
...................................................................
79
The number of copies do not match between Side A and B
.........................................................
79
Printing double-sided does not respect the left edge position selected
...........................................
80
The two sides of a double-sided job are not the same size
..........................................................
80
9
Troubleshoot ink cartridge and printhead issues
.............................................................
81
Cannot insert an ink cartridge
.................................................................................................
81
Cannot insert a printhead
........................................................................................................
81
The front panel recommends replacing or reseating an ink cartridge
............................................
81
The front panel recommends replacing or reseating a printhead
..................................................
82
A printhead has overheated
....................................................................................................
83
A printhead has damaged the substrate
....................................................................................
83
Incorrect printhead cleaning roll errors
......................................................................................
83
10
Troubleshoot other issues
.............................................................................................
84
The printer does not start
.........................................................................................................
84
The printer does not print
........................................................................................................
85
ENWW
v