HP Scitex LX850 HP Scitex LX850 & LX820 Printers: Maintenance and troubles - Page 55

Troubleshoot substrate issues, The substrate cannot be loaded successfully, The substrate has jammed

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Substrate issues 6 Troubleshoot substrate issues The substrate cannot be loaded successfully ● A substrate cannot be loaded unless all printer subsystems (e.g. the ink system) are ready. ● If the printer is unaware of the carriage beam position (after a printer recovery or shutdown), go to the front panel and select the Substrate Management icon , then Carriage beam position > Carriage system recovery. ● Check that the spindle is correctly inflated. ● Try using the front panel to advance the substrate at least 3 m (10 ft), then move it back and try to load it again. If it will not load, perhaps the substrate is not attached to the input core: try a different roll. ● (LX850): If the IPS displays a message 'The Carriage Beam height is not suitable for loading substrate', this is most probably because the Ink Collector is selected, from the front panel select the carriage beam height to Normal, and then from the HP Internal Print Server (IPS) select Load. The substrate has jammed If the printer reports a substrate jam, follow these steps. 1. If the carriage is still moving or trying to move, press an emergency stop button as quickly as possible to minimize damage to the printheads. If the printer shuts itself down automatically before you reach an emergency stop button, turn off circuit breaker ACB-1. 2. Wait about 10 minutes for the printer to cool down. ENWW The substrate cannot be loaded successfully 49

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6
Troubleshoot substrate issues
The substrate cannot be loaded successfully
●
A substrate cannot be loaded unless all printer subsystems (e.g. the ink system) are ready.
●
If the printer is unaware of the carriage beam position (after a printer recovery or shutdown), go
to the front panel and select the Substrate Management icon
, then
Carriage beam
position
>
Carriage system recovery
.
●
Check that the spindle is correctly inflated.
●
Try using the front panel to advance the substrate at least 3 m (10 ft), then move it back and try to
load it again. If it will not load, perhaps the substrate is not attached to the input core: try a
different roll.
●
(LX850):
If the IPS displays a message 'The Carriage Beam height is not suitable for loading
substrate', this is most probably because the Ink Collector is selected, from the front panel select
the carriage beam height to
Norma
l, and then from the HP Internal Print Server (IPS) select
Load
.
The substrate has jammed
If the printer reports a substrate jam, follow these steps.
1.
If the carriage is still moving or trying to move, press an emergency stop button as quickly as
possible to minimize damage to the printheads.
If the printer shuts itself down automatically before you reach an emergency stop button, turn off
circuit breaker ACB-1.
2.
Wait about 10 minutes for the printer to cool down.
ENWW
The substrate cannot be loaded successfully
49
Substrate issues