HP Smart Tank Plus 650 User Guide

HP Smart Tank Plus 650 Manual

HP Smart Tank Plus 650 manual content summary:

  • HP Smart Tank Plus 650 | User Guide - Page 1
    User Guide HP Smart Tank Plus 650 series
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    RESERVED. REPRODUCTION, ADAPTATION, OR TRANSLATION OF THIS MATERIAL IS PROHIBITED WITHOUT PRIOR WRITTEN PERMISSION OF HP, EXCEPT AS ALLOWED UNDER THE COPYRIGHT LAWS. THE ONLY WARRANTIES FOR HP PRODUCTS AND SERVICES ARE SET FORTH IN THE EXPRESS WARRANTY STATEMENTS ACCOMPANYING SUCH PRODUCTS AND
  • HP Smart Tank Plus 650 | User Guide - Page 3
    ...1 Printer parts ...2 Get to know the ink tank system ...4 Control panel features ...5 Change the default paper settings detected by printer 8 Paper basics ...9 Open the HP printer software (Windows) ...11 Use the HP Smart app to print, scan, and troubleshoot 12 Sleep mode ...13 Quiet Mode ...14
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    services ...69 Fax on Voice over Internet Protocol ...70 View or print reports ...71 Additional fax setup ...74 6 Manage ink and printhead ...95 Ink levels ...96 Refill ink tanks Wi-Fi Direct 113 Connect your printer by using the HP Smart app 116 Change wireless settings ...117 Connect your printer
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    a problem ...123 Get help with HP online troubleshooting ...124 Get more help ...125 Get help from the printer control panel ...126 Get help from the HP Smart app Solve problems using Web Services ...160 Restore original factory defaults and settings 161 Maintain the printer ...162 HP support ...
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    vi ENWW
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    Get started ● Printer parts ● Get to know the ink tank system ● Control panel features ● Change the default paper settings detected by printer ● Paper basics ● Open the HP printer software (Windows) ● Use the HP Smart app to print, scan, and troubleshoot ● Sleep mode ● Quiet Mode ● Auto-Off ENWW 1
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    Printer parts 1 Paper-width guide 2 Input tray 3 Input tray shield 4 Scanner lid 5 Scanner glass 6 Document feeder 7 Printhead access door 8 Front door 9 Ink tank 10 Ink tank cap 11 Output tray 12 Output tray extender (also referred to as the tray extender) 13 Control panel
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    14 Printheads 15 Printhead latch 16 USB port 17 Power connection 18 Fax port (Line) 19 Fax port (Ext) ENWW Printer parts 3
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    sure the printhead latch is properly closed to avoid problems such as carriage jams. CAUTION: After you have set up the printer, do not open the printhead latch unless instructed to do so. Ink tanks There are four ink tanks. Each ink tank corresponds to an individual color: cyan, magenta, yellow
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    Control panel features Overview of buttons and lights The following diagram and related table provides a quick reference to the printer control panel features. Label 1 2 3 4 5 6 Name and Description Home button: Returns to the Home screen, the screen that is displayed when you first turn on the
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    to perform maintenance functions. HP ePrint icon: Opens the Web Services Summary menu, where you can check HP ePrint status details, change HP ePrint settings, or print Shows estimated ink levels. Displays a warning symbol if an ink tank is low on ink. NOTE: Ink level alerts and indicators provide
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    To change settings for a function The Home screen of the control panel display shows the available functions for the printer. 1. From the control panel display, on the Home screen, touch the icon of the function that you want to change settings for. 2. After selecting a function, touch setting you
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    Change the default paper settings detected by printer The printer can automatically detect whether the input tray is loaded with paper and also detect whether the loaded paper width is large, small, or medium. You can change the default large, medium, or small paper size detected by the printer.
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    on your country/region, some of these papers might not be available. Photo printing ● HP Premium Plus Photo Paper HP Premium Plus Photo Paper is HP's highest-quality photo paper for your best photos. With HP Premium Plus Photo Paper, you can print beautiful photos that are instant-dry so you can
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    look and feel more substantial than documents printed on standard multipurpose or copy paper. It is acid-free for longer lasting documents. ● HP Office Paper HP Office Paper is a high-quality multifunction paper. It is suitable for copies, drafts, memos, and other everyday documents. It is acid-free
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    options is provided throughout this guide. After installing the HP printer software, depending on your operating system, do one of the following: NOTE: If you are using the HP Smart app instead of the printer software, see Use the HP Smart app to print, scan, and troubleshoot on page 12. ● Windows
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    all printer models. Get more information about the HP Smart app For basic instructions on how to print, scan, and troubleshoot using HP Smart, see Print using the HP Smart app on page 25, Scan using the HP Smart app on page 43, and Get help from the HP Smart app on page 127. For more information
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    Sleep mode ● Power usage is reduced while in Sleep mode. ● After initial setup of printer, the printer will enter Sleep mode after 5 minutes of inactivity. ● The Power button light is dimmed and the printer control panel display is off in Sleep mode. ● Pressing any button on the control panel, or
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    software (Windows) on page 11. 2. Click the Quiet Mode tab. NOTE: The Quiet mode tab is available only if the printer is connected from the HP printer software. 3. Click On or Off. 4. Click Save Setting. To turn on Quiet Mode while the printer is printing ▲ On the printer control panel display
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    4. Under Schedule Quiet Mode, specify the time to turn on Quiet Mode. 5. Click Apply. ENWW Quiet Mode 15
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    use. Auto-Off turns the printer off completely, so you must use the Power button to turn the printer back on. If your printer supports this energy saving feature, Auto-Off is automatically enabled or disabled depending on printer capabilities and connection options. Even when Auto-Off is disabled
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    2 Print ● Load media ● Print documents ● Print photos ● Print envelopes ● Print using the HP Smart app ● Print using the maximum dpi ● Print using a Mac desktop or laptop ● Print with mobile devices ● Tips for print success ● View print job status and
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    paper settings on the printer control panel to match the paper you are using. To load paper 1. Raise the input tray. 2. Slide the paper-width guide to the left. 3. Insert a stack of paper into the input tray with the short edge down and the print-side up, and slide the stack
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    4. Slide the paper-width guide to the right until it stops at the edge of the paper. 5. Pull out the output tray and the tray extender. To load envelopes 1. Raise the input tray. ENWW Load media 19
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    2. Slide the paper-width guide to the left. 3. Insert one or more envelopes into the far-right side of the input tray and slide the stack of envelopes down until
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    4. Slide the paper-width guide to the right against the stack of envelopes until it stops. 5. Pull out the output tray and the tray extender. ENWW Load media 21
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    the Printing Shortcuts or Printing Shortcut tab, select the Two-sided (Duplex) Printing shortcut, and then select an option from the Print On Both Sides Manually drop-down list. To change other print settings, click the other tabs. To learn more about the options in the printer driver, hover your
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    Print photos Before printing photos, make sure you have photo paper loaded in the input tray and the output tray is open. For more information about loading paper, see Load media on page 18. To print a photo on photo paper (Windows) 1. From the File menu in your software, select Print. 2. Make sure
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    Print envelopes Before printing envelopes, make sure you have envelopes loaded in the input tray and the output tray is open. You can load one or more envelopes into the input tray. Do not use shiny or embossed envelopes or envelopes that have clasps or windows. For more information about loading
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    Print using the HP Smart app This section provides basic instructions for using the HP Smart app to print from your iOS, Android, Windows, and Mac devices. For more information about the app, see Use the HP Smart app to print, scan, and troubleshoot on page 12. To begin using the HP Smart app to
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    in maximum dpi takes longer than printing with other settings and requires a large amount of disk space. For supported print resolutions, visit the printer support website at www.support.hp.com. To print in maximum dpi mode (Windows) 1. From your software, select Print. 2. Make sure your printer is
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    of network printers, then click Add. This will install the available print, scan, or fax drivers for your printer. These instructions let you print from your Mac. Continue to use the HP Smart app to monitor ink levels and printer alerts. Printer not connected to network ▲ If you have not set up or
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    You can also use the HP Smart app to print from mobile devices. For more information, see Print using the HP Smart app on page 25. To 4.2 or later have AirPrint® preinstalled. ● Android: Download the HP Print Service Plugin (supported by Android 4.4 devices and later) from the Google Play Store and
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    Printer settings tips To print successfully, the HP printheads should be functioning properly, the ink tanks should be filled with sufficient ink, the torn. ● Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width guide does not bend the paper in
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    in Max DPI: Highest dpi setting available for print quality. - HP Real Life Technologies: This feature smooths and sharpens images and graphics vertical prints or Landscape for horizontal prints. - Print on Both Sides Manually: Manually flip the pages after one side of the paper prints out so that
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    View print job status and manage print jobs (Windows) To view, pause, or cancel your print jobs, open the HP printer software (available from the Start menu), click Print, Scan & Fax , and then click See What's Printing. ENWW View print job status and manage print jobs (Windows) 31
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    Customize your printer (Windows) To change the printer name, security settings, or other properties, open the HP printer software (available from the Start menu), click Print, Scan & Fax , and then click Customize Your Printer. 32 Chapter 2 Print ENWW
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    3 Use Web Services ● What are Web Services? ● Set up Web Services ● Print with HP ePrint ● Use the HP Connected website ● Remove Web Services ENWW 33
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    What are Web Services? HP ePrint ● HP ePrint is a free service from HP that allows you to print to your HP ePrint-enabled printer anytime, from any location. It's as simple as sending an email to the email address assigned to your printer when you enable Web Services on the printer. No special
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    (EWS). For more information, see Open the embedded web server on page 120. 2. Click the Web Services tab. 3. In the Web Services Settings section, click Setup , click Continue, and follow the onscreen instructions to accept the terms of use. NOTE: If prompted for proxy settings and if your network
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    to print an information page that contains the printer code and instructions on how to customize the email address. To print a document using HP ePrint 1. Make sure you have set up Web Services. For more information, see Set up Web Services on page 35. 2. Email your document to the printer. a. On
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    specify the email addresses that are allowed to send email to your printer. You can also get product updates, and other free services. Go to the HP Connected website (might not be available in all countries/regions) for more information and specific terms and conditions: www.hpconnected.com . ENWW
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    Services Use the following instructions to remove Web Services. To remove Web Services using the printer control panel 1. On the printer control panel display, from the Home screen, touch (Web Services Settings). 2. Touch Remove Web Services. (HP ePrint), and then touch To remove Web Services
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    4 Copy and scan ● Copy documents ● Load original ● Scan using the HP Smart app ● Scan using the HP printer software ● Scan from the printer control panel ● Scan using Webscan ● Tips for successful scanning and copying ENWW 39
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    mode. You cannot change the print mode quality when copying. You can also use the HP Smart app to copy from your mobile device. For information about this app, see Use the HP Smart app to print, scan, and troubleshoot on page 12. To copy documents 1. Load paper in the input tray. For information
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    Load original To load an original on the scanner glass 1. Lift the scanner lid. 2. Load the original print-side down near the icon at the corner of the scanner glass. 3. Close the scanner lid. ENWW Load original 41
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    To load an original in the document feeder 1. Slide paper-width guides outwards. 2. Load original print-side up in the document feeder. 3. Slide paper-width guides inward until they stop at the edge of paper. 42 Chapter 4 Copy and scan ENWW
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    Scan using the HP Smart app This section provides basic instructions for using the HP Smart app to scan from your iOS, Android, Windows, and Mac devices. For more information about the app, see Use the HP Smart app to print, scan, and troubleshoot on page 12. You can use the HP Smart app to scan
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    the original print-side down near the icon at the corner of the scanner glass on the printer. 2. Open HP Smart. For more information, see Use the HP Smart app to print, scan, and troubleshoot on page 12. 3. Select Scan, and then select Scanner. 4. Click or tap the Settings icon to modify the basic
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    crop and rotate, which you can use to adjust a previously scanned document or photo on your device. 1. Open HP Smart. For more information, see Use the HP Smart app to print, scan, and troubleshoot on page 12. 2. Select Scan, and then select Import. 3. Select the document or photo that you want to
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    down near the icon at the corner of the scanner glass. 2. In the HP printer software (available from the Start menu), click Scan , and then click Scan down near the icon at the corner of the scanner glass. 2. In the HP printer software, available from the Start menu, click Scan , and then click Scan
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    Photo . 3. Click the More link in the top right corner of the HP Scan dialog. The detailed settings pane appears on the right. The left column summarizes greater flexibility by displaying a new pane. These are indicated by a + (plus sign) at the right of the setting. You must either click OK to
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    Scan from the printer control panel To scan an original from the printer control panel 1. Load the original print-side up into the document feeder, or load the original print side down near the icon at the corner of the scanner glass. 2. Touch Scan . 3. Touch a computer that you want to scan to. 4.
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    Webscan. 5. Click Apply. To scan using Webscan Scanning using Webscan offers basic scan options. For additional scan options or functionality, scan from the HP printer software. 1. Load the original print-side up into the document feeder, or load the original print side down near the icon at the
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    set appropriately in the software. ● You can also use the app to scan from your mobile device. For information about this app, see Use the HP Smart app to print, scan, and troubleshoot on page 12. ● Make sure to select the correct source (document feeder or scanner glass) for scanning when using
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    the fax setup test from the printer control panel. ● Send a fax ● Receive a fax ● Set up phone book contacts ● Change fax settings ● Fax and digital phone services ● Fax on Voice over Internet Protocol ● View or print reports ● Additional fax setup ENWW 51
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    the computer You can fax a document directly from your computer without printing it first. To use this feature, make sure you have installed the HP printer software on your computer, the printer is connected to a working telephone line, and the fax function is set up and functioning correctly. 52
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    your PIN fast enough, the printer might start sending fax tones too soon and cause your PIN not to be recognized by the calling card service. If this is the case, create a phone book contact to store the PIN for your calling card. NOTE: Make sure the volume is turned on
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    To send a fax using monitor dialing from the printer control panel 1. Load the original print-side up into the document feeder, or load the original print side down near the icon at the corner of the scanner glass. 2. From the printer control panel display, touch Fax . 3. Touch Send Now. 4. Touch
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    6. Enter the fax number using the screen keypad that appears or select a phone book contact or previously dialed or received number. TIP: To add a pause in the fax number you are entering, touch * repeatedly, until a dash (-) appears on the display. 7. Touch Black . The printer sends the fax when
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    3. Touch Preferences . 4. Scroll to Error Correction Mode and touch to turn the feature on or off. 56 Chapter 5 Fax ENWW
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    incoming faxes ● Block unwanted fax numbers ● Receive faxes using HP Digital Fax Receive a fax manually When you are on the phone, the person you are incoming calls. 4. If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine. 5. When you hear fax
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    Set up backup fax Depending on your preference and security requirements, you can set up the printer to store all the faxes it receives, only the faxes it receives while the printer is in an error condition, or none of the faxes it receives. To set backup fax from the printer control panel 1. From
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    the printer to forward your faxes to another fax number. All faxes are forwarded in black and white, regardless of how they were originally sent. HP recommends that you verify the number you are forwarding to is a working fax line. Send a test fax to make sure the fax machine is able
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    display, touch Fax . 2. Touch Setup . 3. Touch Preferences . 4. Touch Junk Fax Blocking . 5. Touch + (Plus Sign). 6. Do one of the following. ● To select a fax number to block from the call history list, touch ● Manually enter a fax number to block, and touch Add. (Received Call History). NOTE
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    Windows) on page 11. 2. In the printer software, under Print, Scan & Fax , click Fax , and then click Digital Fax Setup Wizard . 3. Follow the onscreen instructions. To turn off HP Digital Fax 1. From the printer control panel display, touch Fax . 2. Touch Setup . 3. Touch Preferences and then touch
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    you can also use tools available on your computer, such as the HP software included with the printer and the printer EWS. For more panel display, touch Fax . 2. Touch Phone Book. 3. Touch Contacts . 4. Touch (the Plus sign) to add a contact. 5. Touch Name and then type the name of the phone
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    . 6. Touch Number . 7. Deselect the phone book contacts you want to delete from this group, or touch a contact to the group. 8. Touch Done . (the Plus sign) to add Delete phone book contacts You can delete phone book contacts or group phone book contacts. 1. From the printer control panel display
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    the getting started guide that came with view fax history. To manage fax settings (Windows) 1. In the HP printer software (available from the Start menu), click Print, Scan & the desired options and then follow the onscreen instructions. Configure the fax header The fax header prints your name and
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    Answer setting if you want to receive faxes manually. You must be available to respond in person one phone line. When you subscribe to this service, each number is assigned a different ring pattern calls and another ring pattern to fax calls. HP recommends that you request double or triple rings
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    company to fax calls. If you do not have a distinctive ring service, use the default ring pattern, which is All Rings . NOTE: The not in the list, touch Ring Pattern Detection, and then follow the onscreen instructions. NOTE: If the Ring Pattern Detection feature cannot detect the ring pattern
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    ● A PBX (private branch exchange) system ● Fax on Voice over Internet Protocol (VoIP) ● An integrated services digital network (ISDN) service If you experience problems sending and receiving faxes, try using a slower Speed . The following table provides the available fax speed settings. Fax speed
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    Set the fax sound volume You can change the volume of fax sounds. To set the fax sound volume 1. From the printer control panel display, touch Fax . 2. Touch Setup , and then touch Preferences . 3. Touch Volume. 4. Touch to select Soft, Loud, or Off . You may also access this feature by touching (
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    on Voice over Internet Protocol (VoIP). For more information, see Fax on Voice over Internet Protocol on page 70. HP printers are designed specifically for use with traditional analog phone services. If you are in a digital phone environment (such as DSL/ADSL, PBX, or ISDN), you might need to use
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    . If you experience problems faxing, try using a slower fax speed or disabling the fax error-correction mode (ECM). However, if you turn off ECM, you cannot send and receive color faxes. If you have questions about Internet faxing, contact your Internet faxing services support department or your
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    and receive. You can also manually print system reports as required; report only if there is a problem sending or receiving a fax. levels from the control panel or the HP software. For more information, see Ink printheads are installed properly, and the ink tanks are filled. For more information, see
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    On (Fax Receive) On (Fax Send and Receive) Prints a fax confirmation report for every fax you receive successfully. Prints a fax confirmation report for every fax you send and receive successfully. To include an image of the fax on the report 1. From the printer control panel display, touch Fax .
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    Clear the fax log Clearing the fax log also deletes all faxes stored in memory. To clear the fax log 1. From the printer control panel display, touch Fax . 2. Touch Setup , and then touch Tools. 3. Touch Clear Fax Logs. Print the details of the last fax transaction The Last Fax Transaction report
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    all the steps in the Getting Started Guide, use the instructions in this section to complete your fax setup. Keep your Getting Started Guide for later use. In this section, you learn how to set up the printer so that faxing works successfully with equipment and services you might already have on the
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    fax calls on the printer. 2. From the following table, select the combination of equipment and services applicable to your home or office setting. Then look up the recommended fax setup. Step-by-step instructions are included for each case in the sections that follow. NOTE: You might need to connect
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    sharing your fax line DSL PBX Distinctive Voice Computer dial- Answering ring service calls up modem machine Voice mail service Recommended fax setup Case G: Fax line shared with computer modem (no voice calls received) on page 81 Case H: Shared voice/fax line with computer modem
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    fax machine and receives the fax. Case B: Set up the printer with DSL If you have a DSL service through your telephone company, and do not connect any equipment to the printer, use the instructions in this section to connect a DSL filter between the telephone wall jack and the printer. The DSL
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    Run a fax test. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case . Refer to the documentation that came with your PBX phone system for instructions on how to turn off the call-waiting tone. ● If you
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    printer begins emitting fax reception tones to the sending fax machine and receives the fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case E: Shared voice/fax line If you receive both voice calls
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    the call and hear fax tones from a sending fax machine, you need to answer the fax call manually. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case F: Shared voice/fax line with voice mail If you
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    fax calls, or the printer cannot receive faxes. You must initiate the manual fax before voicemail picks up the line. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case G: Fax line shared with computer
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    Set up the printer with a computer dial-up modem If you are using the same phone line for sending faxes and for a computer dial-up modem, follow these directions for setting up the printer. Figure 5-6 Back view of the printer 1 Telephone wall jack. 2 Use a minimum 26 AWG phone cord to connect to
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    If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Set up the printer with a computer DSL/ADSL modem If you have a DSL line and use that phone line to send faxes, follow these instructions to set up your fax
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    printer begins emitting fax reception tones to the sending fax machine and receives the fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case H: Shared voice/fax line with computer modem There are two
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    the call and hear fax tones from a sending fax machine, you need to answer the fax call manually. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Shared voice/fax with computer DSL/ADSL modem If you use
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    /ADSL modem 1. Obtain a DSL filter from your DSL provider. NOTE: Phones in other parts of the home/office sharing the same phone number with DSL service need to be connected to additional DSL filters to avoid noise when making voice calls. 2. Using the phone cord, connect one end to the DSL
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    begins emitting fax reception tones to the sending fax machine and receives the fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case I: Shared voice/fax line with answering machine If you receive
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    the Rings to Answer setting on the printer to the maximum number of rings supported by your printer. (The maximum number of rings varies by country/region.) 8. message. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further
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    Figure 5-13 Back view of the printer 1 Telephone wall jack 2 "IN" phone port on your computer 3 "OUT" phone port on your computer 4 Use a minimum 26 AWG phone cord to connect to the port on the printer. You might need to connect the phone cord to your country/region adapter. 5 Computer
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    the Rings to Answer setting on the printer to the maximum number of rings supported by the product. (The maximum number of rings varies by country/region.) 10 message. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further
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    parts of the home/office sharing the same phone number with DSL/ADSL service need to be connected to additional DSL/ADSL filters, to avoid noise when Rings to Answer setting on the printer to the maximum number of rings supported by the printer. NOTE: The maximum number of rings varies by country/
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    these instructions to set up your fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or if you have a voice mail service at the same phone number you use for fax calls. You must receive faxes manually; this means you must be available
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    be available to respond in person to incoming fax calls, or the printer cannot receive faxes. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Test fax setup You can test your fax setup to check the status
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    according to your particular home or office setup instructions. 2. Make sure the printheads are installed, ink tanks are filled, and full-size paper is loaded . ● If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are
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    6 Manage ink and printhead This section contains the following topics: ● Ink levels ● Refill ink tanks ● Order ink supplies ● Print with black ink only ● Improve print quality ● Align printheads (cartridges) ● Clean printheads (cartridges) ● Clean printer ● Tips for working with ink and
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    can check the ink levels from the ink tanks on the printer. You can also check the HP printer software or printer control panel to determine when the tanks need to be refilled. To check the ink levels from the printer software (Windows) 1. In the HP printer software (available from the Start menu
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    Refill ink tanks NOTE: Product service or repairs required as a result of filling the ink tanks improperly and/or using non-HP ink will not be covered under warranty. To refill the ink tanks 1. Open the front door. 2. Open the cap of the ink tank you plan to refill. 3. Depending on the type of ink
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    the bottle, and then pull open the top part of the cap. 4. Match the color of the ink bottle with the color of the ink tank. Hold the bottle on the tank nozzle, making sure the tip of the bottle fits properly over the nozzle, and let the ink drain into the
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    . 6. Repeat steps 2 to 5 to refill other ink tanks. 7. Close the front door of the printer. Precautions for bottles beyond the reach of children. ● Open the ink bottles only when you plan to fill the ink tanks. ● Do not tilt, shake, or squeeze the ink bottle when it is open to prevent ink leaks.
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    for your printer. NOTE: Ordering ink bottles online is not supported in all countries/regions. If it is not available in your country/region, you may still view supplies information and print a list for reference when shopping at a local HP reseller. 100 Chapter 6 Manage ink and printhead ENWW
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    Print with black ink only To print with black ink only(Windows) 1. From your software, select Print. 2. Make sure your printer is selected. 3. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup
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    1. Load Letter or A4 unused plain white paper into the input tray. 2. In the HP printer software (available from the Start menu), click Print, Scan & Fax at the top In the Toolbox, click the Device Services tab, and then click Print Quality Diagnostics Page. 102 Chapter 6 Manage ink and printhead
  • HP Smart Tank Plus 650 | User Guide - Page 109
    104. 8. If print quality problems persist after cleaning and aligning printheads (cartridges), contact HP support. From the HP Smart app, you can also improve the print quality. For more information about the app, see Use the HP Smart app to print, scan, and troubleshoot on page 12. ENWW Improve
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    Letter or A4 unused plain white paper into the input tray. 2. In the HP printer software (available from the Start menu), click Print, Scan & Fax at In the Toolbox, click the Device Services tab, click the desired option, and then follow the onscreen instructions. To align the printhead from the
  • HP Smart Tank Plus 650 | User Guide - Page 111
    Letter or A4 unused plain white paper into the input tray. 2. In the HP printer software (available from the Start menu), click Print, Scan & Fax at In the Toolbox, click the Device Services tab, click the desired option, and then follow the onscreen instructions. To clean the printhead from the
  • HP Smart Tank Plus 650 | User Guide - Page 112
    Letter or A4 unused plain white paper into the input tray. 2. In the HP printer software (available from the Start menu), click Print, Scan & Fax at the click the Device Services tab, click the desired option, and then follow the onscreen instructions. 106 Chapter 6 Manage ink and printhead ENWW
  • HP Smart Tank Plus 650 | User Guide - Page 113
    problem on page 135. ● After you have set up the printer, do not open the printhead latch unless instructed sure the ink tanks are not low on ink before printing. For more HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs required as a result of using a non-HP
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    or office, keep the printhead latch closed, and keep the printer level. If you are moving the printer outside your home or office, see the instructions provided inbox for moving printer, or visit www.support.hp.com . 108 Chapter 6 Manage ink and printhead ENWW
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    to a wireless network with a router ● Connect wirelessly to the printer without a router (Wi-Fi Direct) ● Connect your printer by using the HP Smart app ● Change wireless settings ● Connect your printer to your computer with a USB cable (non-network connection) ● Change from a USB connection to
  • HP Smart Tank Plus 650 | User Guide - Page 116
    Before you begin Ensure the following: ● The wireless network is set up and working properly. ● The printer and the computers that use the printer are on the same network (subnet). While connecting the printer, you might be prompted to enter the wireless network name (SSID) and a wireless password.
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    To place the printer in setup mode If more than two hours have passed since you first turned on the printer and you have not set up the printer wirelessly, place the printer in network setup mode by restoring the printer network settings. The setup mode will last for two hours. For information on
  • HP Smart Tank Plus 650 | User Guide - Page 118
    wireless router or access point. NOTE: The printer supports connections using 2.4GHz and 5GHz. ● A computer and settings on page 161. 1. In the HP printer software (available from the Start menu), click Wireless, and then follow the onscreen instructions. Connect your printer to a wireless network
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    you can print wirelessly from a computer, smart phone, tablet, or other wireless-capable the printer. If you have not installed the HP printer software on the computer, connect your Settings). 3. Touch Connection Method and then select Automatic or Manual. To find the Wi-Fi Direct name or password ●
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    the Wi-Fi Direct name shown such as DIRECT-**-HP Smart Tank Plus (where ** are the unique characters to identify your printer) to connect your mobile device. If the mobile device is not automatically connected to the printer, follow the instructions on the printer control panel to connect to the
  • HP Smart Tank Plus 650 | User Guide - Page 121
    Fi Direct name from the list of wireless networks shown such as DIRECT-**-HP Smart Tank Plus (where ** are the unique characters to identify your printer). Enter select Wireless. Select your HP printer from the list of detected printers. e. Follow the onscreen instructions. 5. Print your document.
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    To set up using the HP Smart app You can use the HP Smart app to set up the printer on your wireless network. The HP Smart app is supported on iOS, Android, Windows, and Mac devices. For information about the app, see Use the HP Smart app to print, scan, and troubleshoot on page 12. 1. Make sure
  • HP Smart Tank Plus 650 | User Guide - Page 123
    3. Select Reconfigure Wireless Settings. Follow the onscreen instructions. To change wireless settings using the HP Smart app 1. If more than two hours have passed and settings on page 161. 2. Tap (Plus icon) on the Home screen of HP Smart, and then select the option to add a new printer.
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    printer software CD (if provided), or download the software from www.support.hp.com . NOTE: Do not connect the USB cable to the printer until you are prompted to do so. 2. Follow the onscreen instructions. When you are prompted, connect the printer to the computer by selecting USB on the Connection
  • HP Smart Tank Plus 650 | User Guide - Page 125
    , see Use the HP Smart app to print, scan, and troubleshoot on page 12. 3. Make sure your printer is selected. TIP: If a printer is already set up, you can select it from the Home screen of HP Smart by swiping left or right and selecting it. To use a different printer, click or tap (Plus icon) on
  • HP Smart Tank Plus 650 | User Guide - Page 126
    must be on a network and must have an IP address. 2. In a supported web browser on your computer, type the IP address or hostname assigned to the for and connect to Wi-Fi Direct name, for example: DIRECT-**-HP Smart Tank Plus (where ** are the unique characters to identify your printer). Enter
  • HP Smart Tank Plus 650 | User Guide - Page 127
    panel display. (Wi-Fi Direct) from the Home screen on 5. In a supported web browser on your computer, type the following address: http:// 192.168.223 customer-specific preferences) are stored on the computer until you clear them manually. You can configure your browser to accept all cookies, or you
  • HP Smart Tank Plus 650 | User Guide - Page 128
    factory defaults and settings on page 161. ● If you are using a mobile device, make sure the device has Bluetooth turned on. ● Learn about the HP Print and Scan Doctor. Click here to go online for more information. NOTE: This utility is only available for the Windows operating system. ● Learn how
  • HP Smart Tank Plus 650 | User Guide - Page 129
    HP Smart app ● Jams and paper-feed issues ● Cartridge problem ● Printing issues ● Copy issues ● Scan issues ● Fax issues ● Network and connection issues ● Printer hardware issues ● Solve problems using Web Services ● Restore original factory defaults and settings ● Maintain the printer ● HP support
  • HP Smart Tank Plus 650 | User Guide - Page 130
    help with HP online troubleshooting Use an HP online troubleshooting tool to solve your printer issues. Use the table below to identify your problem and click the appropriate link. NOTE: The HP online troubleshooting wizards might not be available in all languages. Online troubleshooting tool Use
  • HP Smart Tank Plus 650 | User Guide - Page 131
    printer with the HP Smart app ● iOS/Android: www.hp.com/go/hpsmart-help ● Windows: www.hp.com/go/hpsmartwin-help ● Mac: www.hp.com/go/hpsmartmac-help Order ink supplies HP Sure Supply Print from anywhere to my HP ePrint-enabled printer HP ePrint View printer warranty options www.support.hp.com ENWW
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    from the printer control panel You can use the printer's help topics to learn more about the printer, and some help topics include animations that guide you through procedures, such as loading paper. To access the Help menu from the Home screen or contextual help for a screen, touch control panel
  • HP Smart Tank Plus 650 | User Guide - Page 133
    HP Smart app The HP Smart app provides alerts for printer issues (jams and other problems), links to help content, and options to contact support for additional assistance. For more information about the app, see Use the HP Smart app to print, scan, and troubleshoot on page 12. 1. Open the HP Smart
  • HP Smart Tank Plus 650 | User Guide - Page 134
    it does not move easily, get step-by-step instructions. NOTE: The HP online troubleshooting wizards may not be available in all languages. Read general instructions in the Help for clearing jams Paper jams can tray ▲ Pull the paper gently out of the output tray. 128 Chapter 8 Solve a problem ENWW
  • HP Smart Tank Plus 650 | User Guide - Page 135
    To clear a paper jam in the document feeder 1. Lift the cover of the document feeder. 2. Gently pull the jammed paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the
  • HP Smart Tank Plus 650 | User Guide - Page 136
    2. Open the front door of the printer. 3. Open the printhead access door. 130 Chapter 8 Solve a problem ENWW
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    the carriage. 5. Make sure the printhead latch is properly closed. NOTE: After you have set up the printer, do not open the printhead latch unless instructed to do so. 6. Close the front door of the printer. 7. Pull out the output tray and the tray extender. ENWW Jams and paper-feed issues
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    paper jam inside of the printer NOTE: Follow the instructions in this section after you have tried other ways to clear paper jams. Before you begin, make sure the ink tank caps are firmly closed to prevent ink from leaking. Power button) to turn on the printer. 132 Chapter 8 Solve a problem ENWW
  • HP Smart Tank Plus 650 | User Guide - Page 139
    type. Use HP paper for optimum performance. See Paper basics on page 9 for more information about HP paper. ● Adjust the paper-width guide in the input out of paper message appears before adding paper. Solve paper-feed problems What kind of problem are you having? ● Paper is not picked up from the
  • HP Smart Tank Plus 650 | User Guide - Page 140
    - Use HP paper for optimum performance and efficiency. - Clean the paper rollers. To clean the paper rollers manually 1. Gather the following materials: ● A long, lint-free cotton swab ● Distilled, filtered, or bottled the Power button to turn on the printer. 134 Chapter 8 Solve a problem ENWW
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    printhead (cartridge) problem, try the following in order: 1. Verify that the indicated printhead is correctly installed. 2. Clean the printhead contacts. 3. Contact HP support for assistance. Go to www.support.hp.com . To verify the printhead installed properly NOTE: The instructions here are only
  • HP Smart Tank Plus 650 | User Guide - Page 142
    printhead access door. NOTE: After you have set up the printer, do not open the printhead latch unless instructed to do so. c. Push down to open the printhead latch. d. Remove the printhead from the carriage. Do not touch the electrical contacts on the printhead. 136 Chapter 8 Solve a problem ENWW
  • HP Smart Tank Plus 650 | User Guide - Page 143
    the printhead into the slot until it clicks into place. g. Close the printhead latch. Make sure the printhead latch is properly closed to avoid problems such as carriage jams. h. Close the front door of the printer. 4. Pull out the output tray and the tray extender. ENWW Cartridge problem 137
  • HP Smart Tank Plus 650 | User Guide - Page 144
    and clean printhead contacts only when necessary; for example, if a printhead cannot be detected. The instructions here are only applicable in this section. After you have set up the printer, do not open the output tray. 3. Open the front door of the printer. 138 Chapter 8 Solve a problem ENWW
  • HP Smart Tank Plus 650 | User Guide - Page 145
    printhead access door. NOTE: After you have set up the printer, do not open the printhead latch unless instructed to do so. 5. Push down to open the printhead latch. 6. Remove the printhead indicated in the error are the small gold-colored dots on the printhead. ENWW Cartridge problem 139
  • HP Smart Tank Plus 650 | User Guide - Page 146
    or lint-free cloth to wipe the contacts. 8. Reinstall the printhead. 9. Close the printhead latch. Make sure the printhead latch is properly closed to avoid problems such as carriage jams. 140 Chapter 8 Solve
  • HP Smart Tank Plus 650 | User Guide - Page 147
    10. Close the front door of the printer. 11. Check if the error message has gone away. If you still receive the error message, turn the printer off, and then on. ENWW Cartridge problem 141
  • HP Smart Tank Plus 650 | User Guide - Page 148
    Troubleshoot problems with print jobs not printing. The HP Print and Scan Doctor is a utility that will try to diagnose and fix the issue automatically. NOTE: This utility is only available for the Windows operating system. Use an HP online troubleshooting wizard Get step-by-step instructions
  • HP Smart Tank Plus 650 | User Guide - Page 149
    Panel. ● Windows 7: From the Windows Start menu, click Control Panel. b. Click System and Security, and then click Administrative Tools. c. Double-click Services. d. Right-click the Print Spooler, and then click Properties. e. On the General tab, make sure Automatic is selected from the Startup type
  • HP Smart Tank Plus 650 | User Guide - Page 150
    print jobs in the print queue. d. If you made any changes, try to print again. 4. Restart the computer. Fix print quality issues Step-by-step instructions for resolving most print quality issues. Troubleshoot print quality issues online 144 Chapter 8 Solve a problem ENWW
  • HP Smart Tank Plus 650 | User Guide - Page 151
    Read general instructions in the Help for resolving print quality issues NOTE: To avoid print quality problems, always turn the printer off using the Power button, and wait until the Power button light goes out before you pull the plug or turn
  • HP Smart Tank Plus 650 | User Guide - Page 152
    successful scanning and copying on page 50. Troubleshoot copy problems. Use an HP online troubleshooting wizard Get step-by-step instructions if the printer does not create a copy, or if your printouts are low quality. NOTE: The HP online troubleshooting wizards may not be available in all languages
  • HP Smart Tank Plus 650 | User Guide - Page 153
    and Scan Doctor Solve scan problems The HP Print and Scan Doctor is a utility that will try to diagnose and fix the issue automatically. NOTE: This utility is only available for the Windows operating system. Use an HP online troubleshooting wizard. Get step-by-step instructions if you cannot scan
  • HP Smart Tank Plus 650 | User Guide - Page 154
    printer for faxing according to your particular home or office setup instructions. 2. Make sure the printheads are installed and that full-size are still having problems faxing, verify that the fax settings listed in the report are correct. You can also use HP's online troubleshooting wizard. What
  • HP Smart Tank Plus 650 | User Guide - Page 155
    test again to make sure it passes and the printer is ready for faxing. If the Fax Hardware Test continues to fail and you experience problems faxing, contact HP support. Go to www.support.hp.com . This website provides information and utilities that can help you correct many common printer
  • HP Smart Tank Plus 650 | User Guide - Page 156
    is ready for faxing. 3. Try to send or receive a test fax. port, run the fax test again to make sure it passes 150 Chapter 8 Solve a problem ENWW
  • HP Smart Tank Plus 650 | User Guide - Page 157
    equipment, which uses the same phone line as the printer, might be causing the test to fail. To find out if other equipment is causing a problem, disconnect everything from the phone line, and then run the test again. If the Dial Tone Detection Test passes without the other equipment, then one
  • HP Smart Tank Plus 650 | User Guide - Page 158
    company and have them check the phone line. Troubleshoot fax problems. Troubleshoot fax problems. Use an HP online troubleshooting wizard. Resolve problems sending or receiving a fax or faxing to your computer. NOTE: The HP online troubleshooting wizards may not be available in all languages
  • HP Smart Tank Plus 650 | User Guide - Page 159
    instructions in the Help for specific fax problems What kind of fax problem the printer. After turning on the printer, HP recommends you wait five minutes before sending or receiving hear a dial tone, call your local telephone company for service. ● Other equipment, which uses the same phone line as
  • HP Smart Tank Plus 650 | User Guide - Page 160
    Mode on page 55. If the problem persists, contact your telephone company. ● If you are using a digital subscriber line (DSL) service, make sure that you have a off, contact your DSL provider for support. ● If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord
  • HP Smart Tank Plus 650 | User Guide - Page 161
    one at a time and receiving a fax each time, until you identify which equipment is causing the problem. ● If you have a special ring pattern for your fax phone number (using a distinctive ring service through your telephone company), make sure that the Distinctive Ring feature on the printer is set
  • HP Smart Tank Plus 650 | User Guide - Page 162
    the fax is not in the proper format or the receiving fax machine is having problems. To check this, try calling the fax number from a telephone and listen for not be turned on or connected, or a voice mail service could be interfering with the recipient's phone line. You can also ask the recipient
  • HP Smart Tank Plus 650 | User Guide - Page 163
    HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all languages. Read general instructions in the Help for wireless troubleshooting ) on page 113. Use an HP online troubleshooting wizard Troubleshoot your Wi-Fi Direct problem or learn how to configure Wi-
  • HP Smart Tank Plus 650 | User Guide - Page 164
    The HP online troubleshooting wizards may not be available in all languages. Read general instructions in the Help for Wi-Fi Direct troubleshooting Choose one of the following troubleshooting options. HP Print and Scan Doctor Use an HP online troubleshooting wizard The HP Print and Scan Doctor is
  • HP Smart Tank Plus 650 | User Guide - Page 165
    use. For more information, see Auto-Off on page 16. Resolve printer failure ● Turn the printer off, then on. If that does not resolve the problem, contact HP. ENWW Printer hardware issues 159
  • HP Smart Tank Plus 650 | User Guide - Page 166
    problems using Web Services If you are having problems using Web Services, such as HP ePrint, check the following: ● Make sure the printer is connected to the Internet using a wireless connection. ● Make sure the latest product updates have been installed on the printer. ● Make sure Web Services
  • HP Smart Tank Plus 650 | User Guide - Page 167
    two hours. ● You can also troubleshoot network connection issues by restoring the Defaults, and then follow the onscreen instructions. To restore the printer network settings support.hp.com for information and utilities that can help you correct many common printer problems. (Windows) Run the HP
  • HP Smart Tank Plus 650 | User Guide - Page 168
    , turn the printer off by pressing the power cord from the electrical socket. 1. Lift the scanner lid. (the Power button), and unplug 162 Chapter 8 Solve a problem ENWW
  • HP Smart Tank Plus 650 | User Guide - Page 169
    2. Clean the scanner glass and lid backing by using a soft, lint-free cloth that has been sprayed with a mild glass cleaner. CAUTION: Use only glass cleaner to clean the scanner glass. Avoid cleaners that contain abrasives, acetone, benzene, and carbon tetrachloride, all of which can damage the
  • HP Smart Tank Plus 650 | User Guide - Page 170
    : If the residue does not come off using distilled water, try using isopropyl (rubbing) alcohol. 5. Close the cover of the document feeder. 164 Chapter 8 Solve a problem ENWW
  • HP Smart Tank Plus 650 | User Guide - Page 171
    assistance. For information about this app, see Use the HP Smart app to print, scan, and troubleshoot on page 12. Contact HP If you need help from an HP technical support representative to solve a problem, visit the Contact Support website. The following contact options are available at no cost
  • HP Smart Tank Plus 650 | User Guide - Page 172
    your printer while installing the software, you can register now at http://www.register.hp.com. Additional warranty options Extended service plans are available for the printer at additional costs. Go to www.support.hp.com , select your country/region and language, then explore the extended warranty
  • HP Smart Tank Plus 650 | User Guide - Page 173
    to change without notice. Visit www.support.hp.com to get user guides, troubleshooting help, and product support. ● To find environmental and regulatory " section of the User Guide. ● To fix common printer problems, see the "Solve a problem" section of the User Guide. This section contains the
  • HP Smart Tank Plus 650 | User Guide - Page 174
    . System requirements ● For information about future operating system releases and support, visit www.support.hp.com . Environmental specifications ● Recommended operating temperature range: 15℃ to 30℃ (59℉ to 86℉) ● Operating temperature range: 5°C to 40°C (41°F to 104°F) ● Recommended Operating
  • HP Smart Tank Plus 650 | User Guide - Page 175
    Color: 24-bit color, 8-bit grayscale (256 levels of gray) ● Maximum scan size from glass: 21.6 x 29.7 cm (8.5 x 11.7 inches) Print resolution ● For supported print resolutions, visit www.support.hp.com. Acoustic information ● If you have Internet access, you can access acoustic information from the
  • HP Smart Tank Plus 650 | User Guide - Page 176
    energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no device that are not expressly approved by HP may void the user's authority to operate the equipment. 170 Appendix A Technical information ENWW
  • HP Smart Tank Plus 650 | User Guide - Page 177
    received, including interference that may cause undesired operation. Power cord instructions Make sure your power source is adequate for the product full Declaration of Conformity can be found at the following website: www.hp.eu/certificates (Search with the product model name or its Regulatory
  • HP Smart Tank Plus 650 | User Guide - Page 178
    . Using this WLAN application outdoor might lead to interference issues with existing radio services. Declaration of conformity Declaration of conformity can be found at www.hp.eu/certificates. Regulatory wireless and wired statements This section contains the following regulatory information
  • HP Smart Tank Plus 650 | User Guide - Page 179
    passement éventuel des limites d'exposition aux radiofréquences d'Innovation, Science et Développement Economique Canada, il est recommandé de maintenir une distance de plus de 20 cm entre les antennes et l'utilisateur. Notice to users in Canada (5 GHz) CAUTION: When using IEEE 802.11a wireless LAN
  • HP Smart Tank Plus 650 | User Guide - Page 180
    HP recommends a compliant plug, jack and 2-wire telephone cord to connect this product to the premises wiring and telephone network. See installation instructions uninterrupted service. If trouble is experienced with this equipment, please contact the manufacturer, or look elsewhere in this manual,
  • HP Smart Tank Plus 650 | User Guide - Page 181
    does not exceed 5. The REN for this product is 0.1, based on FCC Part 68 test results. Australia wired fax statement In Australia, the HP device must be connected to Telecommunication Network through a line cord which meets the requirements of the Technical Standard AS/ACIF S008. ENWW Regulatory
  • HP Smart Tank Plus 650 | User Guide - Page 182
    with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services. This equipment shall not be set up to make automatic calls to the Telecom "111" Emergency
  • HP Smart Tank Plus 650 | User Guide - Page 183
    parts have been designed to access quickly for efficient disassembly and repair. For more information, visit HP's Commitment to the Environment Web site at: www8.hp.com/us/en/hp-information/global-citizenship/index.html. ● Eco-Tips ● European Union Commission Regulation 1275/2008 ● Paper ● Plastics
  • HP Smart Tank Plus 650 | User Guide - Page 184
    and all wireless network ports are activated, please refer to section P15 'Additional Information' of the product IT ECO Declaration at www.hp.com/hpinfo/globalcitizenship/ environment/productdata/itecodesktop-pc.html. Paper This product is suited for the use of recycled paper according to DIN
  • HP Smart Tank Plus 650 | User Guide - Page 185
    point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service, or go to http://www.hp.com/recycle. Waste disposal for Brazil Este produto eletrônico e seus componentes não devem ser descartados no lixo comum, pois
  • HP Smart Tank Plus 650 | User Guide - Page 186
    有害物质 部件名称 铅 汞 镉 六价铬 多溴联苯 (Pb) (Hg) (Cd) (Cr(VI)) (PBB) 显示器 X ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ 驱动光盘 X ◯ ◯ ◯ ◯ 扫描仪 X ◯ ◯ ◯ ◯ 网络配件 X ◯ ◯ ◯ ◯ 电池板 X ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ 外部电源 X ◯ ◯ ◯ ◯ SJ/T 11364 GB/T 26572 X GB/T 26572 X RoHS X RoHS
  • HP Smart Tank Plus 650 | User Guide - Page 187
    of the restricted substance does not exceed the percentage of reference value of presence. 備考 3 Note 3: "-" indicates that the restricted substance corresponds to the exemption. www.support.hp.com ENWW Environmental product stewardship program 181
  • HP Smart Tank Plus 650 | User Guide - Page 188
    the latest user guides or manuals for your product, go to www.support.hp.com. Select Find your product, and then follow the onscreen instructions. Restriction of Turkey) Türkiye Cumhuriyeti: AEEE Yönetmeliğine uygundur EPEAT Most HP products are designed to meet EPEAT. EPEAT is a comprehensive
  • HP Smart Tank Plus 650 | User Guide - Page 189
    of real time clock or product settings and is designed to last the life of the product. Any attempt to service or replace this battery should be performed by a qualified service technician. Battery notice for Brazil A bateria deste equipamento nao foi projetada para ser removida pelo cliente. ENWW
  • HP Smart Tank Plus 650 | User Guide - Page 190
    California Perchlorate Material Notice Perchlorate material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/perchlorate This product's real-time clock battery or coin cell battery may contain perchlorate and may require special handling when recycled or disposed of in California.
  • HP Smart Tank Plus 650 | User Guide - Page 191
    5 status icons 6 copy specifications 169 correct port test, fax 149 customer support warranty 166 D dial tone test, failure 151 dial type, setting 66 dial change 65 parallel phone systems 78 document feeder clean 163 feeding problems, troubleshoot 163 DSL, fax setup with parallel phone systems 77 E
  • HP Smart Tank Plus 650 | User Guide - Page 192
    panel 5 line condition test, fax 152 log, fax print 72 M maintenance clean 163 manual faxing receive 57 send 53 memory reprint faxes 58 save faxes 58 modem shared with fax supported 168 P paper clear jams 128 HP, order 10 skewed pages 133 troubleshoot feeding 133 paper-feed problems, troubleshoot
  • HP Smart Tank Plus 650 | User Guide - Page 193
    mode 65 automatically 57 blocking numbers 60 forwarding 59 manually 57 rings to answer 65 troubleshoot 153, 154 recycle ink cartridges 178 redial options, pages are picked 133 paper not picked up from tray 133 paper-feed problems 133 power 159 print 159 receive faxes 153, 154 send faxes 153, 155
  • HP Smart Tank Plus 650 | User Guide - Page 194
    voice mail set up with fax (parallel phone systems) 80 set up with fax and computer modem (parallel phone systems) 92 VoIP 70 volume fax sounds 68 W wall jack test, fax 149 warranty 166 Webscan 49 Windows system requirements 168 188 Index ENWW
  • HP Smart Tank Plus 650 | User Guide - Page 195
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User Guide
HP Smart Tank Plus
650 series