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Generating a SAN Destination Library Support Ticket, Running a SAN Destination Library Assessment Test

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6. Place the library online (see "Placing a Library Offline or Online" on page 99). Generating a SAN Destination Library Support Ticket To generate a support ticket for a library: 1. Place the appropriate library offline (see "Placing a Library Offline or Online" on page 99). 2. From the task bar in the Destination Library Details window, select Support Ticket. A dialog box displays to confirm the selection. 3. From the dialog box, select OK. The screen refreshes and displays the message, "Please wait, action in progress. Do not refresh this page." When the support ticket has been generated, the Support Ticket Results screen displays. Select Download Support Ticket Results File to view the command sent to the library. 4. Place the library online (see "Placing a Library Offline or Online" on page 99). Generating a SAN Destination Library Drive Support Ticket To generate a support ticket for a drive: 1. Place the appropriate library offline (see "Placing a Library Offline or Online" on page 99). 2. Select the appropriate drive from the Navigation pane under Destination Libraries and the library containing the drive. 3. From the task bar (in the TAPE DRIVE DETAILS window), select Support Ticket. A dialog box displays to confirm the selection. 4. From the dialog box, select OK. The screen refreshes and displays the message, "Please wait, action in progress. Do not refresh this page." When the support ticket has been generated, the Support Ticket Results screen displays. From this screen, you can select Display results of executing the LTT command to view the command sent to the library or Download support ticket to download the actual support ticket file. 5. Select Finish. 6. Place the library online (see "Placing a Library Offline or Online" on page 99). Running a SAN Destination Library Assessment Test To run a library assessment test: 1. Place the appropriate library offline (see "Placing a Library Offline or Online" on page 99). 2. From the task bar (in the Destination Library Details window), select Library Assessment Test. A dialog box displays to confirm the selection. 3. From the dialog box, select OK. The Library Assessment Test Results window displays. 4. To view the results of the assessment, select Download Library Assessment Test Results. 5. Select Finish to return to the Destination Library Details window. 6. Place the library online (see "Placing a Library Offline or Online" on page 99). HP StorageWorks 103

Section	Page
HP StorageWorks	1
Table of Contents	3
1 Introduction	17
VLS6000 Models	17
VLS6100–series	17
VLS6200–series	18
VLS6500–series	19
VLS6600–series	21
VLS6800–series	22
2 Hardware Installation	27
Preparing for the Installation	27
Tools for Installation	27
Taking ESD Precautions	27
Grounding Methods to Prevent Electrostatic Discharge	27
Unpacking	28
Removing the Packing Materials	28
Rack Planning Resources	28
Rack Requirements	29
Rack Warnings	29
Identifying the VLS Shipping Carton Contents	29
VLS6100 and VLS6500 System Shipping Carton	30
VLS6200 System Shipping Carton	31
VLS6600 System Shipping Carton	32
VLS6800 System Shipping Carton	33
Disk Array Shipping Carton	34
Installing the VLS6100 and VLS6500 Nodes into a Rack	34
Install Rails in the Rack	35
Attach Rails to the Node	36
Install Appliance in Rack	36
Installing the VLS6200 Node into a Rack	36
Installing the VLS6600 Node into a Rack	37
Install Rails in the Rack	38
Attach Rails to the VLS6600 Node (appliance)	38
Install Appliance in the Rack	39
Installing the VLS6800 Node into a Rack	39
Install Rails in the Rack	40
Install Appliance in Rack	43
Installing the Disk Arrays into a Rack	45
Rack Mounting Requirements	46
Mounting a Disk Array into a Rack	49
Installing VLS6100, VLS6200, VLS6500, and VLS6600 Cables	54
Installing VLS6800 Cables	59
3 Storage Configuration	63
Managing VLS6000–series Capacity	63
Configuring the RAID Level	63
Adding Capacity by Adding an Array	65
Adding Capacity by Upgrading Disks in the Array	65
Removing Arrays	66
Managing Storage Pools	66
Viewing the Storage Pool	66
Rebuilding the Storage Pool	67
Installing Additional Licenses	67
4 Automigration/Replication	71
Understanding Automigration Concepts	72
Echo Copy Concepts	72
Smart Copy Concepts	73
Replication Concepts	73
Tape Initialization	74
Connecting a Destination Library	75
Supported Destination Library Configurations	75
Connecting a Destination Library to the VLS6000–series	75
Managing and Unmanaging a Destination Library	76
Managing a SAN Library	77
Managing a LAN/WAN Replication Library	77
Unmanaging a SAN or LAN/WAN Library	78
Echo Copy Pool Operations	79
Creating an Echo Copy Pool	80
Creating Virtual Tapes	85
Restoring from a SAN Physical Cartridge	85
Restoring from a LAN/WAN Virtual Cartridge	86
Loading Blank Media into an Echo Copy Pool	86
Loading Media into an Echo Copy Pool for Overwrite	87
Restarting a Broken Mirror	87
Viewing Cartridges in Automigration Source Libraries	88
Viewing Automigration Cartridges in the Firesafe	88
Smart Copy Pool Operations	88
Editing SMI-S Settings	88
Creating a Smart Copy Pool	89
Changing the Number of Drives in a Smart Copy Pool	90
Loading Blank Media into a Smart Copy Pool	90
Loading Media into a Smart Copy Pool for Overwrite	90
Editing Copy Pools	91
Moving a Copy Pool	91
Changing the Slot Mapping for a SAN Library	91
Changing the Slot Mapping for a LAN/WAN Library	93
Editing the SAN or LAN/WAN Policy	94
Editing the SAN or LAN/WAN Availability Windows	94
Deleting a Copy Pool	94
SAN Destination Library Operations	94
Monitoring Destination Library Status	95
Cartridge Status and Slot Details	95
Advanced Search for Slots	98
Mailslot Details	98
Copy Pool Details	98
Import/Export Pool Details	98
Tape Drive Details	99
Forcing a Replication Job	99
Placing a Library Offline or Online	99
Moving Media from One Slot to Another	100
Ejecting Media from a Slot into an Empty Mailslot	100
Ejecting Media from a Drive into an Empty Mailslot	101
Restarting Automigration/Replication Services	101
Scanning a SAN Destination Library	101
Editing the Management URL	102
Uploading SAN Destination Library or Tape Drive Firmware	102
Deploying SAN Destination Library or Tape Drive Firmware	102
Generating a SAN Destination Library Support Ticket	103
Generating a SAN Destination Library Drive Support Ticket	103
Running a SAN Destination Library Assessment Test	103
Running a SAN Destination Library Drive Assessment Test	104
LAN/WAN Destination Library Operations	104
Exporting Data to Physical tapes for Tape Initialization	104
Stopping a Tape Export	105
Importing Data from Physical Tapes for Tape Initialization	105
Forcing Non-Deduplicated Replication	106
LAN/WAN Replication Target Operations	106
Creating a LAN/WAN Replication Target	106
Viewing the Replication Target Slot Details	108
Setting the Global LAN/WAN Replication Target Configuration Settings	109
Editing a LAN/WAN Replication Target	109
Deleting a LAN/WAN Replication Target	110
Changing the LAN/WAN Replication Target Password	110
Clearing the Source VLS from the LAN/WAN Replication Target	111
Automigration/Replication Reporting	111
Cartridge Status	111
Configuring the Cartridge Summary	112
Viewing the Current Status	113
Configuring Automigration Job Reports	113
Viewing the Job History	114
Exporting the Job History to a CSV File	115
Viewing the Job Summary	115
5 Deduplication	117
Understanding Accelerated Deduplication	117
How it Works	118
Getting Deduplication Running on the VLS	118
Considerations	118
Installing the Firmware	118
Installing the Deduplication Licenses	119
Configuring Deduplication Options	119
Editing the Data Protector Configuration	120
Viewing Deduplication Statistics and Reports	121
Deduplication Summary	121
Deduplication Backup Report	121
Deduplication Cartridge Report	123
Deduplication System Capacity	123
6 Operation	125
Powering on VLS6000 Disk Arrays	125
Powering on the VLS6000–series System	125
Rebooting the System	129
Powering Off the System	130
Powering Off VLS6000 Disk Arrays	131
7 User Interfaces	133
User Interface Requirements	133
Command View VLS	133
Window Regions	134
Opening a Command View VLS Session from a Web Browser	135
Opening a Command View VLS Session from Command View TL	136
Installing the SSL Certificate into your Web Browser	136
Restarting Command View VLS	137
Closing a Command View VLS Session	138
Secure Shell and Serial User Interfaces	138
Opening a Secure Shell Session	138
Closing a Secure Shell Session	139
Opening a Serial Session	139
Closing a Serial Session	139
8 Configuration	141
Setting the Network Settings	141
Setting the Network Settings using the VLS Discovery Utility	141
Setting the Network Settings using the CLI Command Set	143
Setting the Network Settings using Command View VLS	145
Setting the User Preferences	146
Editing the Default Fibre Channel Host Port Settings	147
Managing Oversubscription	148
Enabling and Disabling Oversubscription	149
Shutdown at 98% Capacity	149
Reclaiming Storage Space	150
Managing Virtual Device LUNs	150
Default LUN Numbering	151
Operating System LUN Requirements and Restrictions	151
LUN Masking	152
LUN Masking (v3.x)	152
LUN Masking (v2.x)	152
LUN Mapping	153
LUN Mapping (v3.x)	153
Setting the Default LUN Mapping	153
Mapping LUNs by Device	154
Mapping LUNs by Host	156
Setting Up the Hosts	157
LUN Mapping (v2.x)	159
Dual Port Virtual Devices	160
Creating a Virtual Library	161
Editing a Virtual Library's Slots and Drives	163
Creating Tape Drives	163
Creating Cartridges	166
Destroying a Virtual Library	168
Destroying a Tape Drive	169
Destroying Cartridges	170
Adding and Removing Barcode Templates	171
9 Management	173
Changing the Account Passwords	173
Managing Cartridges	174
Unloading a Cartridge from a Drive	174
Freeing up Storage Space	174
Restarting VLS Device Emulations	175
Updating the Firmware	175
Saving Configuration Settings	176
10 Monitoring	179
Status Information in the Status Pane	179
Status Icons	179
Device Status Icon	179
Navigation Tree Icon	180
Notification Alerts	180
Command View VLS	181
E-mail Notification	182
Editing the Email Server Settings	182
Edit the Email Settings	182
SNMP Notification	183
Editing the SNMP Settings	184
SMI-S Support	185
Trace Log Files	186
Viewing Trace Log Files	186
Saving a Trace Log File	186
Creating a Support Ticket	186
Performance and Storage Use Reports	187
Exporting CSV Data	187
Configuring Performance Reports and Notifications	187
Current Status Tab	187
Performance History Tab	188
SAN Health Tab and Notifications	188
Physical Capacity Notifications	188
Logical Capacity Notifications	188
Current Status	189
Performance History	189
Logical Capacity	190
Physical Capacity	191
SAN Health	191
Workload Assessment	193
Running a Workload Assessment Simulation	193
Using the Workload Assessment Templates	193
Editing the Notification Alerts	194
Replication History	194
Receiving Automated Reports	194
Stress Testing Hard Disks	196
Configuring the Storage Exerciser	196
Storage Exerciser CLI Commands	197
Starting and Reviewing Read-only Jobs	197
Starting and Reviewing Background Jobs	198
Log Monitor Summary	199
Log File Fields	199
11 CLI Command Set	201
Commands	201
Conventions	201
CLI-only Commands	201
Connection Commands	201
Output Commands	202
VLS Commands	202
Network Settings Configuration Commands	202
Configuration Commands	203
Management Commands	211
Monitoring Commands	212
12 Component Identification	215
VLS6100 and VLS6500 Node Components, LEDs, and Buttons	215
Front Panel Components	215
Front Panel LEDs and Buttons	216
Rear Panel Components	217
Rear Panel LEDs and Buttons	218
System Board Components	219
System Board LEDs	220
Node LEDs and Internal Health LED Combinations	221
Fan Module Locations	222
Processor Zone Fan Module LED	223
VLS6200 Node Components, LEDs, and Buttons	223
Front Panel Components	223
Front Panel LEDs and Buttons	224
Rear Panel Components	225
Rear Panel LEDs and Buttons	226
System Board Components	227
Accessing the VLS6200 HP Systems Insight Display	228
HP Systems Insight Display and LEDs	229
HP Systems Insight Display LEDs and Internal Health LED Combinations	229
Hard Drive LEDs	231
Hard Drive LED Combinations	231
Fan Locations	232
VLS6600 Node Components, LEDs, and Buttons	232
Front Panel Components	232
Front Panel LEDs and Buttons	233
HP Systems Insight Display and LEDs	234
Rear Panel Components	235
Rear Panel LEDs and Buttons	236
System Board Components	237
FBDIMM Slots	238
HP Systems Insight Display LEDs and Internal Health LED Combinations	239
Hard Drive LEDs	240
Hard Drive LED Combinations	241
Fan Locations	242
VLS6800 Node Components, LEDs, and Buttons	242
Front Panel Components	242
Front Panel LEDs and Buttons	243
Rear Panel Components	246
Rear Panel LEDs and Buttons	247
System Board Components	247
Processor Memory Board Components	248
QuickFind Diagnostic Display LEDs	249
Fan Locations	251
Fan LED	252
VLS6000–series Disk Array Components, LEDs, and Buttons	252
Front Panel Components	252
Front Panel LEDs	253
Rear Panel Components	254
Rear Panel LEDs and Buttons	254
13 Component Replacement	257
Safety Considerations	257
Preventing Electrostatic Discharge	257
Grounding Methods to Prevent Electrostatic Damage	257
Warnings and Cautions	258
Preparation Procedures	258
Locating and Removing the Torx T-15 Tool (VLS6800 node only)	259
Extending a VLS6100, VLS6200, or VLS6500 Node from the Rack	259
Extending a VLS6600 Node from the Rack	259
Extending the VLS6800 Node from the Rack	261
Removing a VLS6100, VLS6200, or VLS6500 Node from the Rack	263
Removing a VLS6600 Node from the Rack	264
Removing a VLS6800 Node from the Rack	264
Removing the VLS6100, VLS6200, or VLS6500 Node Access Panel	264
Removing the VLS6600 Node Access Panel	265
Removing the VLS6800 Node Access Panel	265
Installing the VLS6100, VLS6200, or VLS6500 Node Access Panel	266
Installing the VLS6600 Node Access Panel	267
Installing the VLS6800 Node Access Panel	267
VLS6100 and VLS6500 Node Component Replacement	267
SATA Hard Drive	267
CD-ROM Drive	268
Power Supply	269
Power Supply Zone Fan Module	270
Processor zone Fan Module	271
DIMM	272
VLS6200 Node Component Replacement	273
SATA Hard Drive	273
DVD-CD Drive	274
Power Supply	275
Fan Module	277
FBDIMM	279
VLS6600 Node Component Replacement	280
SATA Hard Drive	280
DVD-CD Drive	281
Power Supply	283
Fan	284
FBDIMM	285
VLS6800 Node Component Replacement	286
SCSI Hard Drive	286
Diskette Drive	288
DVD-CD Drive	288
Power Supply	289
Fan	290
Processor Memory Board	291
Processor Power Module	292
DIMM	293
Processor	294
VLS6000–series Disk Array Component Replacement	296
Hard Drive	296
Fan Module	297
Power Supply	298
Controller Module	299
14 Disaster Recovery	301
Recovering from Operating System Failure	301
Restoring the Configuration Settings	302
Restoring the Virtual Library Configuration from a Configuration File	302
Rebuilding the Virtual Library Configuration	302
Re-installing the VLS Licenses	303
Warm Failover	303
Recovering from a VLS6000 Disk Array RAID Volume Failure	304
Recovering from a Node RAID Volume Failure	304
15 Support and Other Resources	305
Related Information	305
Documents	305
Websites	305
Document Conventions and Symbols	306
Rack Stability	307
Contacting HP	308
Before you Contact HP	308
HP Contact Information	308
Subscription Service	308
Customer Self Repair	309
Product Warranties	309
Documentation Feedback	309
A Troubleshooting	311
VLS Common Issues	311
Automigration/Replication Issues	318
Destination library status icon	318
Replacing a library	319
Deduplication Issues	319
B Specifications	321
VLS6100 and VLS6500 Node	321
VLS6200 Node	322
VLS6600 Node	322
VLS6800 Node	323
VLS6000–series Disk Array	324
Environmental Specifications	324
C Regulatory Compliance Notices	327
Regulatory Compliance Identification Numbers	327
Federal Communications Commission Notice	327
FCC rating label	327
Class A equipment	327
Class B equipment	328
Declaration of Conformity for products marked with the FCC logo, United States only	328
Modification	328
Cables	328
Canadian Notice (Avis Canadien)	328
Class A Equipment	328
Class B Equipment	329
European Union Notice	329
Japanese Notices	329
Japanese VCCI-A Notice	329
Japanese VCCI-B Notice	329
Japanese Power Cord Statement	329
Korean Notices	330
Class A Equipment	330
Class B Equipment	330
Taiwanese Notices	330
BSMI Class A Notice	330
Taiwan Battery Recycle Statement	330
Laser Compliance Notices	331
English Laser Notice	331
Dutch Laser Notice	331
French Laser Notice	332
German Laser Notice	332
Italian Laser Notice	332
Japanese Laser Notice	333
Spanish Laser Notice	333
Recycling Notices	333
English Notice	333
Bulgarian Notice	334
Czech Notice	334
Danish Notice	334
Dutch Notice	334
Estonian Notice	335
Finnish Notice	335
French Notice	335
German Notice	335
Greek Notice	336
Hungarian Notice	336
Italian Notice	336
Latvian Notice	336
Lithuanian Notice	337
Polish Notice	337
Portuguese Notice	337
Romanian Notice	337
Slovak Notice	338
Spanish Notice	338
Swedish Notice	338
Turkish Notice	338
Battery Replacement Notices	339
Dutch Battery Notice	339
French Battery Notice	340
German Battery Notice	340
Italian Battery Notice	341
Japanese Battery Notice	341
Spanish Battery Notice	342
Glossary	343

Match case Limit results 1 per page

Place the library online (see

“

Placing a Library Offline or Online

”

on page 99).

Generating a SAN Destination Library Support Ticket

To generate a support ticket for a library:

Place the appropriate library offline (see

“

Placing a Library Offline or Online

”

on page 99).

From the task bar in the

Destination Library Details

window, select

Support Ticket

A dialog box displays to confirm the selection.

From the dialog box, select

The screen refreshes and displays the message,

“

Please wait, action in progress. Do not refresh

this page.

”

When the support ticket has been generated, the

Support Ticket Results

screen displays.

Select

Download Support Ticket Results File

to view the command sent to the library.

Place the library online (see

“

Placing a Library Offline or Online

”

on page 99).

Generating a SAN Destination Library Drive Support Ticket

To generate a support ticket for a drive:

Place the appropriate library offline (see

“

Placing a Library Offline or Online

”

on page 99).

Select the appropriate drive from the Navigation pane under Destination Libraries and the library

containing the drive.

From the task bar (in the

TAPE DRIVE DETAILS

window), select

Support Ticket

A dialog box displays to confirm the selection.

From the dialog box, select

The screen refreshes and displays the message,

“

Please wait, action in progress. Do not refresh

this page.

”

When the support ticket has been generated, the

Support Ticket Results

screen displays.

From this screen, you can select

Display results of executing the LTT command

to view the command

sent to the library or

Download support ticket

to download the actual support ticket file.

Select

Finish

Place the library online (see

“

Placing a Library Offline or Online

”

on page 99).

Running a SAN Destination Library Assessment Test

To run a library assessment test:

Place the appropriate library offline (see

“

Placing a Library Offline or Online

”

on page 99).

From the task bar (in the

Destination Library Details

window), select

Library Assessment Test

A dialog box displays to confirm the selection.

From the dialog box, select

The

Library Assessment Test Results

window displays.

To view the results of the assessment, select

Download Library Assessment Test Results

Select

Finish

to return to the

Destination Library Details

window.

Place the library online (see

“

Placing a Library Offline or Online

”

on page 99).

HP StorageWorks

103