HP rp5400 Installation Guide, Third Edition - HP rp5400 Family of Servers - Page 30

Graphics Troubleshooting, Step 14.

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Installing Additional Components Installing Graphics Step 14. Use the server firmware in io command to verify the graphics cards are recognized by the server. If AUTOBOOT is ON, it will be necessary to interrupt the boot process to get to the server firmware Main Menu: Enter command or menu > prompt. Step 15. Boot HP-UX and run the ioscan utility to verify the system recognizes the new PCI card. Step 16. Logon as root and install X/CDE/Motif if not already installed. Graphics Troubleshooting This section describes how to troubleshoot common problems encountered during installation or attempted use of graphics. The following system utilities can be used to display or set the graphics configuration: • /opt/graphics/common/bin/graphinfo allows you to display the current graphics configuration and the graphics drivers that are being used. • /opt/graphics/common/bin/setmon allows you to reconfigure the monitor type. • The display menu of the HP-UX System Administration Manager (SAM) utility allows you to configure the X-Server and set the monitor type. • On-line diagnostics provide information, verify and diagnose coverage for the graphics and USB cards.Off-line diagnostics do not exist for either the graphics or USB card. • The HP-UX ioscan utility can be used to verify the HP-UX operating system recognized the hardware. Symptom: CDE will not come up. Step 1. Ensure /dev/crt was created. If not created, use insf -e to create. Step 2. Ensure the system is at run level 3. Use who -r to determine run level. Use init 3 to change to run level 3. Step 3. Ensure dt is enabled. Use /usr/dt/bin/dtconfig -e to enable dt. Step 4. Ensure /etc/dt/config/Xservers exists. If not, use /usr/dt/config/dtrc.d/20_graph_conf to create. Step 5. Ensure the line: * Local local@console /usr/bin/X11/X :0 is not commented out of the /etc/dt/config/Xservers file. Step 6. Reboot HP-UX. Symptom: HP-UX does not recognize the graphics cards. unknown appears in the ioscan output for these cards . Step 1. Examine the output of the swlist command to ensure the correct version of HP-UX is installed. Step 2. Update HP-UX as necessary. 30 Chapter 1

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Installing Additional Components
Installing Graphics
Chapter 1
30
Step 14.
Use the server firmware
in io
command to verify the graphics cards are recognized by the server.
If AUTOBOOT is ON, it will be necessary to interrupt the boot process to get to the server firmware
Main Menu: Enter command or menu >
prompt.
Step 15.
Boot HP-UX and run the
ioscan
utility to verify the system recognizes the new PCI card.
Step 16.
Logon as root and install X/CDE/Motif if not already installed.
Graphics Troubleshooting
This section describes how to troubleshoot common problems encountered during installation or attempted
use of graphics. The following system utilities can be used to display or set the graphics configuration:
•
/opt/graphics/common/bin/graphinfo
allows you to display the current graphics configuration and the
graphics drivers that are being used.
•
/opt/graphics/common/bin/setmon
allows you to reconfigure the monitor type.
•
The
display
menu of the HP-UX System Administration Manager (SAM) utility allows you to configure
the X-Server and set the monitor type.
•
On-line diagnostics provide information, verify and diagnose coverage for the graphics and USB
cards.Off-line diagnostics do not exist for either the graphics or USB card.
•
The HP-UX
ioscan
utility can be used to verify the HP-UX operating system recognized the hardware.
Symptom: CDE will not come up.
Step 1.
Ensure /dev/crt was created. If not created, use
insf -e
to create.
Step 2.
Ensure the system is at run level 3. Use
who -r
to determine run level. Use
init 3
to change to
run level 3.
Step 3.
Ensure dt is enabled. Use
/usr/dt/bin/dtconfig -e
to enable dt.
Step 4.
Ensure /etc/dt/config/Xservers exists. If not, use
/usr/dt/config/dtrc.d/20_graph_conf
to
create.
Step 5.
Ensure the line: * Local local@console /usr/bin/X11/X :0 is not commented out of the
/etc/dt/config/Xservers file.
Step 6.
Reboot HP-UX.
Symptom: HP-UX does not recognize the graphics cards.
unknown
appears in the ioscan output for these
cards
.
Step 1.
Examine the output of the
swlist
command to ensure the correct version of HP-UX is installed.
Step 2.
Update HP-UX as necessary.