Home » Lenovo Manuals » Laptops » Lenovo ThinkPad X230i » Manual Viewer

Lenovo ThinkPad X230i (English) User Guide - Page 151

Beep errors, Memory module problems, Networking problems, Ethernet problems

View all Lenovo ThinkPad X230i manuals

Add to My Manuals
Save this manual to your list of manuals

Page 151 highlights

If the problem persists, have the computer serviced. • Problem: My screen goes blank while the computer is on. Solution: Your screen saver or power management might have been enabled. Do either of the following: - Touch the TrackPoint pointing device or the touch pad, or press a key to exit the screen saver. - Press the power button to resume from sleep or hibernation. Beep errors Table 8. Beep errors Problem One short beep, pause, three short beeps, pause, three more short beeps, and one short beep Three short beeps, pause, one short beep, pause, one more short beep, and three short beeps One long and two short beeps Four cycles of four short beeps Five beeps Solution Make sure that memory modules are installed correctly. If they are, and you still hear the beeps, have the computer serviced. PCI resource allocation failure. Power off the computer and remove the device from the ExpressCard Slot. If the beeps persist, have the computer serviced. The video function has a problem. Have the computer serviced. Shut down the computer immediately and have the computer serviced. The system board has a problem. Have the computer serviced. Memory module problems Print these instructions now and keep it with your computer for reference later. If your memory module is not operating properly, check the following items: 1. Verify that the memory module is installed and seated correctly in your computer. It might be necessary to remove all added memory modules to test the computer with only the factory-installed memory modules, and then reinstall the memory module one at a time to ensure a proper connection. See "Replacing a memory module" on page 78. 2. Check for error messages during startup. Follow the appropriate corrective actions for power-on self-test (POST) See "Error messages" on page 132. 3. Verify that the latest UEFI for your model has been installed. 4. Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed. See "Replacing a memory module" on page 78. 5. Run diagnostic programs. See "Diagnosing problems" on page 131. Networking problems The following are the most common networking problems. Ethernet problems • Problem: Your computer cannot connect to the network. Solution: Make sure that: Chapter 10. Troubleshooting computer problems 135

Section	Page
Read this first	7
Important safety information	8
Conditions that require immediate action	9
Safety guidelines	9
Chapter 1. Product overview	17
Locating computer controls, connectors, and indicators	17
Front view	17
Right-side view	19
Left-side view	21
Bottom view	22
Rear view	23
Status indicators	23
Locating important product information	25
Machine type and model label	25
FCC ID and IC Certification number label	26
Certificate of Authenticity label	26
Features	27
Specifications	28
Operating environment	29
ThinkVantage programs	29
Accessing ThinkVantage programs on the Windows 7 operating syste	29
Introduction to ThinkVantage programs	31
Chapter 2. Using your computer	35
Registering your computer	35
Frequently asked questions	35
Tablet mode	37
Using tablet mode	37
Using the Tablet Digitizer Pen	39
Using the touch panel	40
Using the tablet buttons	42
Using the Tablet Shortcut Menu	42
Special keys and buttons	42
Function key combinations	43
Volume and mute buttons	44
Windows key	45
Using the UltraNav pointing device	46
Using the TrackPoint pointing device	46
Using the touch pad	48
Behavior of the UltraNav pointing device and an external mouse	48
Adding the UltraNav icon to the Windows notification area	49
Power management	49
Checking the battery status	49
Using the ac power adapter	49
Charging the battery	50
Maximizing the battery life	50
Managing the battery power	50
Power-saving modes	51
Handling the battery	52
Connecting to the network	53
Ethernet connections	53
Wireless connections	54
Presentations and multimedia	58
Changing display settings	58
Connecting a projector or an external display	58
Setting up a presentation	59
Using the Extend desktop function	60
Using audio features	60
Using an integrated camera	61
Using an ExpressCard, a flash media card, or a smart card	62
Chapter 3. You and your computer	65
Accessibility and comfort	65
Ergonomic information	65
Comfort	66
Accessibility information	66
Traveling with your computer	67
Travel tips	67
Travel accessories	68
Chapter 4. Security	69
Attaching a mechanical lock	69
Using passwords	69
Passwords and sleep mode	69
Typing passwords	69
Power-on password	70
Hard disk passwords	70
Supervisor password	72
Hard disk security	74
Setting the security chip	75
Using the fingerprint reader	76
Notice on deleting data from your hard disk drive or solid-state	79
Using firewalls	80
Protecting data against viruses	80
Chapter 5. Recovery overview	81
Creating and using recovery media	81
Performing backup and recovery operations	82
Performing a backup operation	82
Performing a recovery operation	83
Using the Rescue and Recovery workspace	83
Creating and using a rescue medium	84
Creating a rescue medium	84
Using a rescue medium	84
Reinstalling preinstalled applications and device drivers	85
Solving recovery problems	86
Chapter 6. Replacing devices	87
Static electricity prevention	87
Replacing the battery	88
Replacing the SIM card	90
Replacing the hard disk drive or solid-state drive	91
Replacing a memory module	94
Replacing the keyboard	97
Replacing the palm rest	100
Replacing the wireless LAN/WiMAX card	103
Replacing the wireless WAN card	106
Replacing the backup battery	108
Chapter 7. Enhancing your computer	111
Finding ThinkPad options	111
ThinkPad UltraBase Series 3	111
Top view	111
Bottom view	112
Attaching the ThinkPad UltraBase Series 3	112
Detaching the ThinkPad UltraBase Series 3	114
Security feature	116
ThinkPad Battery 19+	116
Top view	117
Bottom view	117
Attaching a ThinkPad Battery 19+	117
Detaching the ThinkPad Battery 19+	119
Charging the ThinkPad Battery 19+	120
Chapter 8. Advanced configuration	121
Installing a new operating system	121
Before you begin	121
Installing the Windows 7 operating system	122
Installing device drivers	123
Installing the driver for the 4-in-1 media card reader	123
Installing the driver for USB 3.0 in Windows 7	123
Installing the ThinkPad monitor file for Windows 2000/XP/Vista/7	123
Installing other drivers and software	124
ThinkPad Setup	124
Main menu	124
Config menu	125
Date/Time menu	131
Security menu	131
Startup menu	136
Restart menu	138
Updating your system UEFI BIOS	138
Using system management	138
System management	138
Setting management features	139
Chapter 9. Preventing problems	141
General tips for preventing problems	141
Making sure device drivers are current	142
Taking care of your computer	143
Cleaning the cover of your computer	144
Chapter 10. Troubleshooting computer problems	147
Diagnosing problems	147
Troubleshooting	147
Computer stops responding	147
Spills on the keyboard	148
Error messages	148
Errors without messages	150
Beep errors	151
Memory module problems	151
Networking problems	151
Problems with keyboard and other pointing devices	153
Problems with the display and multimedia devices	154
Fingerprint reader problems	158
Battery and power problems	158
Problems with drives and other storage devices	161
A software problem	162
A USB problem	162
Chapter 11. Getting support	163
Before you contact Lenovo	163
Getting help and service	163
Using diagnostic programs	164
Lenovo support Web site	164
Calling Lenovo	164
Purchasing additional services	165
Appendix A. Regulatory Information	167
Wireless related information	167
Location of the UltraConnect wireless antennas	168
Locating wireless regulatory notices	169
Export classification notice	169
Electronic emission notices	169
Federal Communications Commission Declaration of Conformity	169
Industry Canada Class B emission compliance statement	170
European Union - Compliance to the Electromagnetic Compatibility	170
German Class B compliance statement	170
Korea Class B compliance statement	171
Japan VCCI Class B compliance statement	171
Japan compliance statement for products which connect to the pow	171
Lenovo product service information for Taiwan	171
Appendix B. WEEE and recycling statements	173
EU WEEE statements	173
Japan recycling statements	173
Recycling information for Brazil	174
Battery recycling information for Taiwan	174
Battery recycling information for the European Union	175
Battery recycling information for the United States and Canada	175
Appendix C. ENERGY STAR model information	177
Appendix D. Notices	179

Match case Limit results 1 per page

If the problem persists, have the computer serviced.

•

Problem

: My screen goes blank while the computer is on.

Solution

: Your screen saver or power management might have been enabled. Do either of the following:

–

Touch the TrackPoint pointing device or the touch pad, or press a key to exit the screen saver.

–

Press the power button to resume from sleep or hibernation.

Beep errors

Table 8. Beep errors

Problem

Solution

One short beep, pause, three short beeps, pause, three

more short beeps, and one short beep

Make sure that memory modules are installed correctly. If

they are, and you still hear the beeps, have the computer

serviced.

Three short beeps, pause, one short beep, pause, one

more short beep, and three short beeps

PCI resource allocation failure. Power off the computer

and remove the device from the ExpressCard Slot. If the

beeps persist, have the computer serviced.

One long and two short beeps

The video function has a problem. Have the computer

serviced.

Four cycles of four short beeps

Shut down the computer immediately and have the

computer serviced.

Five beeps

The system board has a problem. Have the computer

serviced.

Memory module problems

Print these instructions now and keep it with your computer for reference later.

If your memory module is not operating properly, check the following items:

1. Verify that the memory module is installed and seated correctly in your computer.

It might be necessary to remove all added memory modules to test the computer with only the

factory-installed memory modules, and then reinstall the memory module one at a time to ensure a

proper connection. See “Replacing a memory module” on page 78.

2. Check for error messages during startup.

Follow the appropriate corrective actions for power-on self-test (POST) See “Error messages” on

page 132.

3. Verify that the latest UEFI for your model has been installed.

4. Verify the proper memory conﬁguration and compatibility including the maximum memory size and the

memory speed. See “Replacing a memory module” on page 78.

5. Run diagnostic programs. See “Diagnosing problems” on page 131.

Networking problems

The following are the most common networking problems.

Ethernet problems

•

Problem

: Your computer cannot connect to the network.

Solution

: Make sure that:

Chapter 10

Troubleshooting computer problems

135