Lenovo ThinkPad X230i (English) User Guide - Page 162
A software problem, A USB problem, A solid-state drive problem
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Solution: Your computer supports an enhanced password algorithm. Computers older than yours might not support such a security function. A solid-state drive problem Problem: When you compress files or folders by use of the data compression function in Windows, and then decompress them, the process of writing to or reading from the files or folders is slow. Solution: Apply the disk defragmentation tool in Windows for faster access to the data. A software problem Problem: An application does not run correctly. Solution: Make sure that the problem is not being caused by the application. Check that your computer has the minimum required memory to run the application. Refer to the manuals supplied with the application. Check the following: • The application is designed to operate with your operating system. • Other applications run correctly on your computer. • The necessary device drivers are installed. • The application works when it is run on some other computer. If an error message appears while you are using the application program, refer to the manuals supplied with the application. If the application still does not run correctly, contact your place of purchase or a service representative for help. A USB problem Problem: A device connected to the USB connector does not work. Solution: Open the Device Manager window. Make sure that the USB device setup is correct, and that the assignment of computer resource and the installation of the device driver are correct, click Start ➙ Control Panel ➙ Hardware and Sound ➙ Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Refer to "Diagnosing problems" on page 131 and run a diagnostic test of the USB connector. 146 User Guide