Lexmark 20K1100 User's Reference - Page 81

6 Troubleshooting Solving basic printer problems Sometimes printer problems are very easy to solve. When you have a problem, first make sure that: • If a message is displayed on the operator panel, you consult Understanding printer messages. • The printer power cord is plugged into the printer and a properly grounded electrical outlet. • The printer power switch is on. • The electrical outlet is not turned off by any switch or breaker. • Other electrical equipment plugged into the outlet is working. • All options are properly installed. If you have checked all of the above and still have a problem, turn the printer power off, wait for about 10 seconds, and then turn the printer power on. This often fixes the problem. Checking an unresponsive printer When you have a problem, first make sure that: • The printer power cord is plugged into the printer and a properly grounded electrical outlet. • The printer power switch is on. • The electrical outlet is not turned off by any switch or breaker. • Other electrical equipment plugged into the outlet is working. • You try turning the printer off, then wait for about 10 seconds, and turn the printer on. This often fixes the problem. • Your printer driver settings are correct. Note: If an error message appears, see Understanding printer messages. Troubleshooting 81