Lexmark 20K1100 User's Reference - Page 88

Troubleshooting Symptom Cause Solution Incorrect margins Guides in the selected tray are set for a different size paper than what is loaded in the tray. Auto size sensing is set to Off, but you loaded a different size paper in a tray. For example, you inserted A4 size paper into the selected tray but did not set the Paper Size to A4. Move the guides in the tray to the proper positions for the size loaded. Align the optional 530-sheet drawer and duplex margins with the margins used for tray 1. Refer to the Setup Guide for instructions on adjusting the margins for tray 2 and the optional duplex unit. Skewed print (Print is inappropriately slanted.) Guides in the selected tray are not in the correct position for the paper size loaded in the tray. Move the guides in the tray to the proper positions for the size loaded. Blank pages An incorrect media type is loaded in the tray being printed from or the Paper Type setting does not match the type of media loaded in the tray. Load the correct type media for your print job or make sure the Paper Type setting is correct for the paper or specialty media you are using. Replace the toner cartridges. The toner cartridges are defective or empty. Solid color pages The toner cartridges are Replace the toner cartridges. defective. Call for service. Your printer requires servicing. The paper curls badly The Paper Weight setting is Change the Paper Weight setting. once it prints and exits wrong for the type of paper or to the output bin. specialty media you are using. Solving color quality problems This section helps answer some basic color-related questions and describes how some of the features provided in the Color Menu can be used to solve typical color problems. Note: You should also read Solving print quality problems on page 84, which provides solutions for common print quality problems, some of which may affect the color quality of the printed output. Frequently asked questions (FAQ) about color printing What is RGB color? Red, green, and blue light can be added together in various amounts to produce a large range of colors observed in nature. For example, red and green light can be combined to create yellow light. Televisions and computer monitors create colors in this manner. RGB color is a method of describing colors by indicating the amount of red, green, and blue light needed to reproduce a particular color. Solving color quality problems 88