Lexmark 20K1100 User's Reference - Page 87

Troubleshooting Symptom Cause Solution Toner rubs off the paper easily when you handle the sheets. The Paper Weight setting in the Paper Menu is wrong for the type of paper or specialty media you are using. Change Paper Weight from Plain Weight to CardStock (or other appropriate weight). Replace the fuser. The fuser is worn or defective. Gray background ABCDE The Toner Darkness setting is too dark. The toner cartridges are defective. Select a different Toner Darkness setting from the printer driver before sending the job to print. Replace the toner cartridges. ABCDE ABCDE Uneven print density ABCDE ABCDE ABCDE The toner cartridges and the photodeveloper cartridge are defective. Replace the toner cartridges and the photodeveloper cartridge. Ghost images The photodeveloper cartridge is not functioning properly. Make sure the Paper Type setting is correct for the paper or specialty media you are using. Replace the photodeveloper cartridge. Call for service. Clipped images (Some of the print is cut off on the sides, top, or bottom of the paper.) Guides in the selected tray are Move the guides in the tray to the proper set for a different size paper positions for the size loaded. than what is loaded in the tray. Solving print quality problems 87