Lexmark 20K1100 User's Reference - Page 84

Troubleshooting Symptom Large jobs do not collate. Unexpected page breaks occur. Cause Solution Collate is not set to On. Set Collation to On in the Finishing Menu or through the printer driver. The job is too complex. Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job. The printer does not Add printer memory or an optional hard disk. have enough memory. Refer to the Setup Guide for information on selecting memory options to install. The job has timed out. Set Print Timeout to a higher value from the Setup Menu. Solving print quality problems You can solve many print quality problems by replacing a supply or maintenance item that has reached the end of its intended life. Check the operator panel for a message about a printer consumable. See Determining the status of supplies for information about other ways to identify consumables that need to be replaced. Use the following table to find solutions to print quality problems. Symptom Repeating defects Cause Solution Either the toner cartridges, the photodeveloper cartridge, or the fuser are defective. Marks occur repeatedly only in one color and multiple times on a page: Replace the item if the defects occur every: 35 mm (1.38 in.) for the toner cartridges You may want to print the Print Quality Test Pages to look for defects. See Printing the Print Quality Test Pages for more information. Marks occur down the page repeatedly in all colors: Replace the item if the defects occur every: 35 mm (1.38 in.) or 95 mm (3.74 in.) for the photodeveloper cartridge 95 mm (3.74 in.) or 128 mm (5.04 in.) for the fuser Solving print quality problems 84