Lexmark BDX5495HSN3 User Guide - Page 101
Scanning takes too long or freezes the computer, Poor scanned image quality
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Scanning takes too long or freezes the computer Other software may be running Close all programs not being used. Change the scanning resolution to a lower value 1 Click Start Programs or All Programs Lexmark 5400 Series. 2 Select All-In-One Center. 3 From the Scan area, click See More Scan Settings. 4 Click Display Advanced Scan Settings. 5 From the Scan tab, select a lower scan resolution. Poor scanned image quality Check messages Clean the scanner glass Adjust the quality of the scan Review steps to improve print quality Are you scanning from a newspaper, magazine, or glossy paper? Check quality of original document Check document placement If an error message is displayed, see "Error messages" on page 110. If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water. 1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an original document facedown on the scanner glass. 3 From the desktop, double-click the Imaging Studio icon. 4 Click Scan. The All-In-One Center appears with the Scanning & Copying tab expanded. 5 From the Select Scan Quality section, select another DPI setting. 6 Click Scan Now. See "Improving print quality" on page 89. If you are copying or scanning from a newspaper, magazine, or glossy paper, see "Scanning clear images from magazines or newspapers" on page 67. If the quality of the original document is not satisfactory, try using a clearer version of the document or image. Make sure the document or photo is loaded facedown on the scanner glass in the upper left-hand corner. Partial document or photo scans Check document placement Make sure the document or photo is loaded facedown on the scanner glass in the upper left-hand corner. Check paper size Make sure the paper size being used matches the size you selected. Check Original Size setting Make sure the Original Size setting is Auto Detect or the size of the original document you are scanning. Cannot scan to an application Select a different application 1 From the Selected Application Does Not Support Multiple Pages dialog, click Cancel. 2 From the All-In-One Center Scanning & Copying tab, choose a different application from the "Send scanned image to" menu. 3 Scan the document. 101