Panasonic KX-FPG391 Plain Paper Fax - Page 101

10. Help

99

For Fax Advantage assistance, call 1-800-435-7329.

speakerphone, intercom, room monitor or

remote operation mode.

L

Do not pause for over 1 minute while storing.

While storing an item in the phone book, the

handset starts to ring.

L

To answer a call, press

{

TALK

}

or

{

SP-

PHONE

}

. Storing will be canceled. Store the

name and number again.

I cannot redial by pressing

{

REDIAL

}

.

L

If the last number dialed was more than 48

digits long, the number will not be redialed

correctly.

“

Recharge battery

”

is displayed,

0688754

flashes or the handset beeps intermittently.

L

Fully charge the battery (page 22).

“

Charge for 6 HRS

”

and

68885

are

displayed and the handset does not work.

L

The battery has been discharged. Fully

charge the battery (page 22).

I charged the battery fully, but

“

Recharge

battery

”

is still displayed and/or

0688754

continues to flash, or

“

Charge for 6 HRS

”

and

68885

are displayed.

L

Clean the charge contacts and charge again

(page 22).

L

The battery may need to be replaced (page

18). If you install a new battery, fully charge it

(page 22).

The [CHARGE] indicator does not go out

after the battery has been charged.

L

This is normal.

I cannot receive documents by pressing

{*}{#}{

9

}

on the handset.

L

You must set remote fax activation to ON

(feature #41 on page 77) beforehand.

L

Press

{*}{#}{

9

}

firmly.

L

The memory is full of received documents

due to a lack of recording paper or a

recording paper jam. Install paper or clear the

jammed paper.

The handset display is blank.

L


I cannot make a call with the handset.

L

If more than one other user is using the

handset and/or base unit, you may not be

able to make a call. Try again later.

L

The handset is in the remote operation mode.

Exit by pressing

{

OFF

}

(page 69).

I cannot have a conversation using the

headset.

L

Make sure that an optional headset is

connected properly (page 19).

L

If

“

SP-phone

”

or

“

SP

”

is displayed on the

handset, press

{

TALK

}

to switch to the

headset.

I cannot program items.

L

Programming is not possible while the

handset and/or base unit is being used.

L

Do not pause for over 1 minute while

programming.

L

Move closer to the base unit.

L

While another user is listening to messages

or the telephone answering machine is

answering a call, you cannot program. Try

again later.

I cannot register a handset to the base unit.

L


L

The maximum number of handsets have

already been registered to the base unit.

L

Although you may be using fewer than 4

handsets with your base unit, if you have

registered one of the handsets to another

base unit, your base unit still contains the

registration of that handset until it is erased

from your base unit. Erase the handset

registration from this unit as follows:

1.

Press and hold

{

LOCATOR/INTERCOM

}

until a beep sounds.

2.

Enter the handset number that you do not

want (

{

1

}

to

{

4

}

).

3.

Press

{

SET

}

.

10.3.4 Fax

–

sending

I cannot send documents.

L

The other party

’

s fax machine is busy or has

run out of recording paper. Try again.

L

The other party

’

s machine is not a fax

machine. Check with the other party.

L

The other party

’

s fax machine failed to

answer the fax automatically. Send the fax

manually (page 53).

I cannot send a fax overseas.

L

Use the overseas transmission mode

(feature #23, on page 76).

L

Add two pauses at the end of the telephone

number or dial manually.

Section	Page
Location of Controls	2
Location of Controls	2
Location of controls	3
Important Information	5
Safety Instructions	5
Important safety instructions	5
For Best Performance	7
For best performance	7
Expanding Your Phone	8
Expanding your phone	8
Expanding your phone	8
Table of Contents	9
Introduction and Installation	11
Accessories	11
1.2 Accessory information	12
Finding the Controls	12
1.3 Description of base unit buttons	12
1.4 Description of handset buttons	13
1.5 Overview	15
Installation (Base Unit)	16
1.6 Ink film	16
1.7 Paper tray	18
1.8 Recording paper	19
Installation (Handset)	19
1.9 Battery installation	20
1.10 Battery replacement	20
1.11 Belt clip	21
1.12 Headset (optional)	21
Preparation	22
Connections and Setup	22
2.1 Connections	22
2.2 Wall mounting the charger	23
2.3 Battery charge	24
2.4 Selecting the way to use your fax machine	25
2.5 Case 1: TAM/FAX (Telephone Answering Machine/Fax)	26
2.6 Case 2: Distinctive Ring (1 phone line with 2 or more phone numbers)	27
2.7 Case 3: TEL ONLY	28
2.8 Case 4: FAX ONLY	30
Help Button	31
2.9 Base unit help function	31
Volume	31
2.10 Adjusting handset volume	31
2.11 Adjusting base unit volume	32
Initial Programming	33
2.12 Date and time	33
2.13 Your logo	34
2.14 Your fax number	36
Telephone	37
Making and Answering Calls	37
3.1 Making phone calls	37
3.2 Answering phone calls	39
Automatic Dialing	39
3.3 Storing names and telephone numbers into the phone book	40
3.4 Making a phone call using the phone book	41
3.5 Editing a stored item	42
3.6 Erasing a stored item	43
3.7 Copying phone book items	43
Caller ID	45
3.8 Caller ID service	45
3.9 Viewing and calling back using caller information	46
3.10 Caller ID number auto edit feature	48
3.11 Erasing caller information	49
3.12 Storing caller information into the phone book	50
Other Features	51
3.13 Intercom	51
3.14 Transferring a call	51
3.15 Conference	53
3.16 Call share	53
3.17 Room monitor feature	54
Fax	55
Sending Faxes	55
4.1 Sending a fax manually	55
4.2 Documents you can send	56
4.3 Sending a fax using the phone book	57
4.4 Broadcast transmission	57
Receiving Faxes	59
4.5 Receiving a fax manually – Auto answer OFF	59
4.6 Receiving a fax automatically – Auto answer ON	60
4.7 Junk fax prohibitor (preventing fax reception from undesired callers)	62
4.8 Storing undesired callers	62
Distinctive Ring	63
Distinctive Ring	63
5.1 Distinctive Ring service from your phone company	63
5.2 Using two or more phone numbers on a single telephone line	63
5.3 Using three or more phone numbers on a single telephone line	63
5.4 Programming the ring pattern assigned for fax	64
Copy	65
Copying	65
6.1 Making a copy	65
Answering Machine	67
Voice Mailbox	67
7.1 Mailbox features	67
Greeting	68
7.2 Recording your greeting message	68
Incoming Messages	69
7.3 Listening to recorded messages using the base unit	69
7.4 Listening to recorded messages using the handset (Remote operation)	71
Memo Message	72
7.5 Leaving a message for others or yourself	72
Remote Operation	73
7.6 Operating from a remote location	73
Programmable Features	76
Features (Base Unit)	76
8.1 Base unit programming	76
8.2 Basic features	77
8.3 Advanced features	78
8.4 Direct commands for base unit programming features	82
Features (Handset)	84
8.5 Handset programming	84
8.6 Direct commands for handset programming features	90
Option	92
Handset Registration	92
9.1 Canceling the handset registration	92
9.2 Re-registering the handset	92
Help	94
Error Messages	94
10.1 Error messages – Reports	94
10.2 Error messages – Display	94
Troubleshooting	99
10.3 When a function does not work, check here	99
Jams	104
10.4 Recording paper jams	104
10.5 Document jams – sending	107
Cleaning	107
10.6 Document feeder/scanner glass cleaning	107
10.7 Thermal head cleaning	108
Caller IQ Feature	110
Caller IQ Feature	110
11.1 openLCR service for the Caller IQ feature	110
11.2 Activate openLCR services (Need to start up)	110
11.3 Available openLCR services	111
11.4 Turning the Caller IQ OFF / ON	112
General Information	113
Printed Reports	113
12.1 Reference lists and reports (Base unit only)	113
Specifications	114
12.2 Technical data about this product	114
FCC and Other Information	116
12.3 FCC and Other Information	116
Limited Warranty	118
12.4 Limited Warranty	118
Customer Services	120

Panasonic KX-FPG391 Plain Paper Fax - Page 101

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