Samsung ML-3712DW User Manual (user Manual) (ver.1.02) (English)
Samsung ML-3712DW Manual
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- Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 1
User's Guide Basic ML-330x Series ML-331x Series ML-371x Series imagine the possibilities This guide provides information concerning installation, basic operation and troubleshooting on windows. - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 2
to know 9 About this user's guide 10 Safety information 16 Machine overview 19 Control panel overview 22 Turning on the machine 23 Installing the driver locally 24 Reinstalling the driver 2. Menu overview and basic setup 28 Menu overview 30 Printing a demo page 31 Changing the display language - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 3
3 93 Regulatory information 104 Copyright - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 4
This chapter provides information you need to know before using the machine. • Key benefits 5 • Features by models 7 • Useful to know 8 • About this user's guide 9 • Safety information 10 • Machine overview 16 • Control panel overview 19 • Turning on the machine 22 • Installing the - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 5
friendly • To save toner and paper, this machine supports Eco feature. • To save paper, you can print multiple pages on one single sheet of paper (see Advanced Guide). • To save paper, you can print on both sides of the paper (double- sided printing) (see Advanced Guide). • To save electricity - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 6
Wide range of functionality and application support • Supports various paper sizes (see "Print media specifications" on page 85). • Print watermark: You can customize your documents with words, such as "Confidential" (see Advanced Guide). • Print posters: The text and pictures of each page of - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 7
wireless LAN IPv6 Eco printing Wi-Fi Protected Setup™ (WPS) Duplex (2-sided) printing Samsung Easy Printer Manager Memory Tray 2 (520 sheets) SyncThru™ Web Service ( ●: Included, ○: Optional, Blank: Not available) ML-331xD ● ○ ● ● ● ML-331xND ● ○ ● ● ● ● ● ○ ● ML-371xD ● ○ ML-371xND ● ○ ML - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 8
close the front door. • Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 68). Printouts are blurry. • The toner level might be low or uneven. Shake the toner cartridge. • Try a different print resolution setting. • Replace - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 9
the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter. • Terms used in this user's guide are explained in the glossary chapter. • All illustrations in this user's guide may differ from your machine depending on its options or - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 10
to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. 4 Operating environment Warning 3 Important safety symbols - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 11
injury to your pet. If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel. Otherwise, this could result in electric shock or fire. 5 Operating method Caution - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 12
Safety information 1. Introduction 12 Do not block or push objects into the ventilation opening. This could result in elevated component temperatures which can cause damage or fire. Be care when replacing paper or removing jammed paper. New paper has sharp edges and can cause painful cuts. When - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 13
Safety information 1. Introduction 13 Do not place the machine on an unstable surface. The machine could fall, causing injury or machine damage. The machine should be connected to the power level which is specified on the label. If you are unsure and want to check the power level you are using, - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 14
electric shock. The machine should only be repaired by a Samsung service technician. Keep cleaning supplies away from children. Children could 's guide provided with the machine. Otherwise, you could damage the machine. 8 Supply usage Caution Do not disassemble the toner cartridge. Toner dust - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 15
Safety information When toner gets on your clothing, do not use hot water to wash it. Hot water sets toner into fabric. Use cold water. 1. Introduction 15 - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 16
Machine overview 9 Accessories Power cord Quick installation guide Software CDa Misc. accessoriesb a. The software CD contains the printer driver and applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1. Introduction 16 - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 17
1 Output tray 4 Front cover 2 Control panel 5 Paper level indicator 3 6 Control board cover Tray 2 7 Tray 1 8 Multi-purpose tray 9 Multi-purpose tray paper extension 10 Paper width guides on a multi-purpose tray 11 Output support - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 18
Machine overview 11 Rear view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country. 1. Introduction 18 1 Network port 2 USB port 1 2 3 8 4 5 6 7 3 IEEE 1284 parallel connector 4 Power - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 19
on its model. There are various types of control panels. 12 Type A 1 Eco 1 2 3 4 5 Enters eco mode to reduce toner consumption and paper usage (see "Eco options" on page 47). 2 Stops an operation at any time and there are more functions. • Cancels the current job. (Cancel) • Prints demo - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 20
Back) 5 Eco 6 (Cancel) 7 (Power) 8 (Status LED) 9 Arrows Sends you back to the upper menu level. Enters eco mode to reduce toner consumption and paper usage (see "Eco options" on page 47). Stops an operation at any time. You can turn the power on and off with this button. Shows the status of - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 21
with this button. Shows the status of your machine (see "Status LED" on page 75). If your wireless access point supports Wi-Fi Protected Setup™(WPS), you can configure the machine easily without a computer (see Advanced Guide). Navigates available values by moving to the next or previous options. - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 22
Turning on the machine 1 Connect the machine to the electricity supply first. Turn the switch on if the machine has a power switch. 2 Press the (Power) button, then release. 1. Introduction 22 - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 23
below and go on to installing a network connected machine's driver (see Advanced Guide). The software CD should automatically run and an installation window will of the License Agreement. Then, click Next. 5 Follow the instructions in the installation window. If the "Found New Hardware Wizard" - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 24
sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstall. 3 Follow the instructions in the installation window. 4 Insert the software CD into your CD-ROM drive and install the - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 25
to the next section if you would like to set or change values. This chapter provides information about the overall menu structure and the basic setup options. • Menu overview 2 • Printing a demo page 4 • Changing the display language 5 • Media and tray 6 • Basic printing 17 - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 26
Menu overview 2. Menu overview and basic setup 28 The control panel provides access to various menus or the models. Items Information Layout Paper Options Menu Map Configuration Supplies Info. Demo Page PCL Font PS Font EPSON Font Usage Counter Account Report Orientation Common Margin MP Tray - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 27
Event Altitude Adj. Auto CR Job Timeout Maintenance Toner Save Eco Setup Clear Setting Emulation Emulation Type Setup Options 2. Menu overview and basic setup 29 Items Options Network TCP/IP (IPv4) TCP/IP (IPv6) Ethernet Speed 802.1x Wireless Clear Setting Network Conf. Net. Activate Http - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 28
to make sure that the machine is operating correctly. 1 Press (Menu) button on the control panel. 2 Press Information > OK > Demo Page > OK. 3 Press Print? > Yes > OK. A demo page prints out. If your machine does not have a display screen, press and hold (Cancel) button for about 5 seconds until the - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 29
that do not have the display screen on the control panel, this feature is not applicable. 1 Press (Menu) button on the control panel. 2 Press System Setup > OK > Language > OK. 3 Press OK to select the language you want. 2. Menu overview and basic - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 30
overview and basic setup 32 This chapter provides information on how to load print media into your machine. 2 1 • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung's warranty or service agreements. • Make sure - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 31
Media and tray 2. Menu overview and basic setup 33 Paper quantity indicator shows the amount of paper in the tray. 2 Loading paper in the tray/ optional tray 1 Pull out the paper tray. 2 Flex or fan the edge of the paper stack to separate the pages before loading papers. 1 Full 2 Empty 1 2 - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 32
overview and basic setup 34 • Do not push the paper width guide too far causing the media to warp. • If you do not adjust the paper width guide, it may cause paper jams. 5 Squeeze the paper width guide and slide it paper type and size for tray 1 (see "Setting the paper size and type" on page 16). - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 33
driver override the settings on the control panel. a To print from an application, open an application and start the print menu. b Open Printing Preferences (see "Opening printing preferences" on page 2. Menu overview and basic setup 35 Tips on using the specifications" on page 4). • " on page 11). - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 34
the multi-purpose tray extension, as shown. 2. Menu overview and basic setup 36 3 Flex or fan the edge of the paper stack to separate the pages before loading paper. 2 1 4 Load the paper. Squeeze the multi-purpose tray paper width guides and adjust them to the width of the paper. 2 Adjust the - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 35
2. Menu overview and basic setup 37 The settings set from the machine's driver override the settings on the control panel. a To print from an application, open an application and start the print menu. b Open Printing Preferences (see "Opening printing preferences" on page 19). c Press the Paper - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 36
Media and tray 2. Menu overview and basic setup 38 Types Thicker Thin Bond Color CardStock Labels Transparency Envelope Preprinted Cotton Recycled Archive Tray 1 ? ? ? ? ? Optional tray ? ? ? ? ? Multi-purpose tray ( ?: Included, Blank: Not available) To - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 37
Media and tray 2. Menu overview and basic setup 39 • Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope. 1 2 1 1 Pressure lever • When selecting - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 38
Media and tray 2. Menu overview and basic setup 40 Transparency To avoid damaging the machine, use only transparencies designed for use in laser printers. • Do not use transparencies that separate from the backing sheet. • To prevent transparencies from sticking to each other, do not let the - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 39
Media and tray 2. Menu overview and basic setup 41 - Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams. - - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 40
Media and tray 2. Menu overview and basic setup 42 Preprinted paper When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed. 5 - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 41
to print. 2 Select Print from the File menu. 3 Select your machine from the Select Printer list. 2. Menu overview and basic setup 43 4 The basic print settings including the number of copies and print range are selected within the Print window. To take advantage of the advanced printing features - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 42
machine icon ( ) in the Windows task bar. • You can also cancel the current job by pressing the control panel. (Cancel) on 2. Menu overview and basic setup 44 - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 43
overview and basic setup 45 4 Click Properties or Preferences. • The Printing Preferences window that appears in this user's guide may differ Printer Status button (see Advanced Guide). Using a favorite setting The Presets option, which is visible on each preferences tab except for the Samsung - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 44
overview and basic setup 46 1 printer driver's default settings by selecting Default Preset from the Presets drop-down list. The Eco function cuts toner up, skip blank pages, and toner save. Setting eco mode on the control panel • The settings set from the machine's driver override the settings - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 45
driver Open the Eco tab to set eco mode. When you see the eco image ( ), that means the eco mode is currently enabled. ► Eco options • Printer mode is duplex, 2-up, skip blank pages, and toner save. - Custom Eco: Follow the settings from Syncthru™ Web Service. Before you select this item, you must - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 46
results are calculated on the basis that the total number of printed paper is one hundred without a blank page when the eco mode is disabled. • Refer to the calculation coefficient about CO2, energy, and paper from , media type, media size, job complexity, etc. 2. Menu overview and basic setup 48 - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 47
for your machine. • Ordering supplies and accessories 50 • Available supplies 51 • Available accessories 52 • Available maintenance parts 53 • Redistributing toner 54 • Replacing the toner cartridge 56 • Upgrading a memory module 58 • Monitoring the supplies life 60 • Setting the - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 48
country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 49
does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 50
supply problems, you can attach an additional tray. Allows you to use various interface. Part name • CLP-MEM201: 128 MB • CLP-MEM202: 256 MB • ML-3310ND/ML-3710 Series: MLS3710A • ML-3312ND/ML-3712 Series: MLS3712A ML-PAR100 IEEE 1284 parallel connector • When installing the printer driver with - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 51
can be performed only by an authorized service provider, dealer, or the retailer where you to avoid print quality and paper feed problems resulting from worn parts, see table below pages Fuser unit Approx. 90,000 pages Pickup roller Approx. 90,000 pages Retard roller Approx. 60,000 pages - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 52
will still occur even after you have redistributed the toner. 1 Open the front cover and pull the toner cartridge out. 3. Maintenance 54 2 Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. If toner gets on your clothing, wipe it off with a dry - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 53
Redistributing toner 3 Hold the toner cartridge by the handle and slowly insert the cartridge into the opening in the machine. 4 Close the front cover. Ensure that the cover is securely closed. 3. Maintenance 55 - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 54
stop printing. 1 Open the front cover and pull the toner cartridge out. 4 Thoroughly shake side to side the cartridge five or six times to distribute the toner evenly inside the cartridge. 3 2 Remove the new toner cartridge from its bag. If toner gets on your clothing, wipe it off with a dry - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 55
Replacing the toner cartridge 5 Hold the toner cartridge by the handle and slowly insert the cartridge into the opening in the machine. 6 Close the front cover. Make sure that the cover is securely closed. 3. Maintenance 57 - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 56
module (DIMM). Use this memory module slot to install additional memory. Order information is provided for additional memory module. (See "Available accessories" on page 52.) 4 Holding the memory module by the edges, align the memory module on the slot at about a 30-degree tilt. Make sure that - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 57
Upgrading a memory module 6 Replace the control board cover. 7 Reconnect the power cord and machine cable and turn the machine on. 3. Maintenance 59 - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 58
follow the steps below: 1 Press (Menu) on the control panel. 2 Press System Setup > OK > Maintenance > OK. 3 Press Supplies Info > OK. 4 Press OK to select the option you want. For models that do not support the display screen on the control panel, this feature is not applicable. 3. Maintenance 60 - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 59
change the toner cartridge appears. You can set the option for whether or not this message or LED appears. 1 Press (Menu) on the control panel. 2 Press System Setup > OK > Maintenance > OK. 3 Press Toner Low Alert > OK. 4 Select the option you want, then press OK. For models that do not support the - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 60
specks or smearing. Cleaning the inside of the machine clears and reduces these problems. 1 Turn the machine off and unplug the power cord. Wait for the machine to cool down. 2 Open the front cover and pull the toner cartridge out. Set it on a clean flat surface. 2 Cleaning the outside Clean the - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 61
cloth, wipe away any dust and spilled toner from the toner cartridge area. While cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such as benzene or thinner. Printing quality problems can occur and cause damage to the - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 62
Cleaning the machine 3. Maintenance 64 4 Cleaning the pickup roller 3 Clean the pickup roller with a soft, lint-free cloth. 1 Turn the machine off and unplug the power cord. Wait for the machine to cool down. 2 Pull out tray 1. 4 Insert the tray back into the machine. - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 63
screen, check the message on the display screen first to solve the error. If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in the Advanced User's Guide. If you cannot find a solution in the User's Guide or the problem persists, call for service. - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 64
Tips for avoiding paper jams 4. Troubleshooting 67 By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 32). • Do not overload the tray - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 65
Clearing paper jams 4. Troubleshooting 68 To avoid tearing the paper, pull the jammed paper out slowly and gently. 1 Open and close the front cover. The jammed paper is automatically - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 66
does not move when you pull, or if you do not see the paper in this area, check the fuser area around the toner cartridge (see "Inside the machine" on page 70). 4 Insert tray 1 back into the machine until it snaps into place. Printing automatically resumes. If the paper does not move when - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 67
Clearing paper jams 3 Pull tray 1 half-way out. 4 Pull the paper straight up and out. 4. Troubleshooting 70 1 If the paper is not feeding properly, pull the paper out of the machine. 2 Open and close the front cover to resume printing. 4 5 Insert - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 68
Clearing paper jams 1 Open the front cover and pull the toner cartridge out. 3 4. Troubleshooting 71 3 Replace the toner cartridge and close the front cover. Printing automatically resumes. 5 In the exit area Click this link to open an animation about clearing a jam. 2 Remove the jammed - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 69
Clearing paper jams 4. Troubleshooting 72 If you do not see the jammed paper or if there is any resistance when you pull, stop and go to the next step. 3 - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 70
Clearing paper jams 4. Troubleshooting 73 If the paper does not come out with the duplex unit, remove the paper from the bottom of the machine. 5 Remove the jammed paper - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 71
or country. • To resolve the error, look at the error message and its instructions from the troubleshooting part. • You also can resolve the error with the guideline from the computers's Samsung Printer Status or Smart Panel program window. • If the problem persists, call a service representative. - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 72
Check the display message. When the problem is cleared, the machine resumes. For some models that does not support the display screen on the control panel, this feature is not applicable. • Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a new - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 73
of toner may remain in the cartridge even when red LED is on and the printer stops printing. 8 Jam LED/ WPS LED (Jam LED) Status Orange On (WPS LED) Blue On Description A paper jam has occurred (see "Clearing paper jams" on page 68). When the machine is connected to a wireless network - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 74
printing job again. If the problem persists, call a service representative. • When you call for service, provide the service representative with the contents of display the optional tray. Clear the jam (see "In optional tray2" on page 69). Paper Jam in MP tray Paper has jammed in Clear the jam ( - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 75
4. Troubleshooting 78 Toner-related messages Message Install Toner Not Compatible Toner cartridge Meaning A toner cartridge is not installed. The toner cartridge you have installed is not for your machine. Suggested solutions Install a toner cartridge. Install a Samsung-genuine toner cartridge - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 76
using non-genuine Samsung on page 51). The number of pages may toner cartridge such as refilled or remanufactured. Samsung be affected by operating environment, cannot guarantee non-genuine Samsung toner cartridge's printing interval, media type, percentage quality. Service or repair required - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 77
Empty in MP tray There is no paper in the multi-purpose tray. Load paper in the multipurpose tray (see "Loading in multipurpose tray" on page 35). Output bin full Remove paper The output tray is full. Remove papers from the output tray, the printer resumes printing. 4. Troubleshooting 80 - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 78
display messages 4. Troubleshooting 81 Network-related messages Message Network Problem IP Conflict 802.1x Network Error Meaning Suggested solutions The network IP address you have set is being used by someone else. Check the IP address and reset it if necessary (see Advanced Guide). Fail to - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 79
5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications 83 • Regulatory information 93 • Copyright 104 - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 80
values listed below are subject to change without notice. See www.samsung.com/printer for possible changes in information. Dimension Weight Noise Levela Temperature Humidity Items Description Width x Length x Height • ML-330x/ ML-331xD: 366 x 368 x 240.6 mm (14.40 x 14.48 x 9.47 inches - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 81
save mode Less than 3.5 W Power off mode Less than 0.4 W (0.1 Wc) Wireless d Module U98Z058 a. Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, the machine that has a power switch. d. Wireless model only (see "Features by models" on page 7). 5. Appendix 84 - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 82
Specifications 2 Print media specifications 5. Appendix 85 Type Size Plain paper Letter Legal US Folio A4 Oficio JIS B5 ISO B5 Executive A5 A6 Dimensions 216 x 279 mm (8.5 x 11 inches) 216 x 356 mm (8.5 x 14 inches) 216 x 330 mm (8.5 x 13 inches) 210 x 297 mm (8.27 x 11.69 inches) 216 x 343 mm - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 83
Specifications 5. Appendix 86 Type Size Dimensions Envelope Monarch Envelope Envelope No. 10 Envelope DL Envelope C5 Envelope C6 Thick paper Refer to the Plain paper section Refer to the Thicker paper Plain paper section Thin paper Refer to the Plain paper section Transparency Letter, - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 84
Specifications 5. Appendix 87 Type Size Dimensions Print media weight/Capacitya Tray1 / Optional tray Multi-purpose trayb Labelsc Letter, Legal, US Folio, A4, JIS B5, ISO B5, Executive, A5 Refer to the Plain paper section Not available in tray1/optional 120 to 150 g/m2 (32 to 40 lbs tray - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 85
Windows Vista® Intel® Pentium® IV 3 GHz 512 MB (1 GB) Windows® 7 Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher 1 GB (2 GB) • Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme). • DVD-R/W Drive Windows Server® 2008 R2 Intel® Pentium® IV 1 GHz (x86) or - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 86
compatible with your machine. • For Windows 2000, Services Pack 4 or higher is required. 5. Appendix 89 Macintosh Operating system Mac OS X 10.3 ~ 10.4 Mac OS X 10.5 Mac OS X 10.6 Requirements (Recommended) CPU RAM Free - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 87
Specifications Linux Items Requirements Operating system Fedora 4 ~ 12 (32/ 64 bit) OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit) SuSE 10.0, 10.1 (32 bit) Ubuntu 5.04, 5.10, 6.04, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10 (32/64 bit) Mandriva 2005, 2006, 2007, 2008, 2009, 2009.1 (32/64 bit) - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 88
models" on page 7) You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. Items Specifications Network interface • Ethernet 10/100/1000 Base-TX • 802.11b/g/n Wireless LAN • Windows - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 89
Specifications Items Network protocols Wireless security Specifications • TCP/IPv4 • DHCP, BOOTP • DNS, WINS, Bonjour, SLP, UPnP • Standard TCP/IP Printing (RAW), LPR, IPP, WSD • SNMPv 1/2/3, HTTP (S), IPSec • TCP/IPv6 (DHCP, - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 90
so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance or prescribed service condition. 6 Warning Never operate or service the printer with the protective cover removed from laser/scanner assembly. The reflected beam, although invisible - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 91
a place with good ventilation. Recycle or dispose of the packaging material for this product in an environmentally responsible manner. 8 Power saver 10 China only This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 92
States of America only Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website:www.samsung.com/recyclingdirect Or call, (877) 278 - 0799 12 Radio frequency emissions This marking on the product, accessories or literature indicates that - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 93
the instructions, Canada. 13 United states of america Federal communications commission (FCC) ► Intentional emitter per FCC Part 15 Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in your printer - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 94
inches) from the body when wireless devices are on. The power output of the wireless device (or devices), which may be embedded in your printer, is well below the RF 14 Taiwan only Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 95
type in the UK and should be suitable. However, some buildings (mainly old ones) do not have normal 13 amp plug sockets. You need to buy a suitable plug adaptor. Do not remove the moulded plug. If you cut off the moulded plug, get rid of it straight away. You cannot rewire - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 96
-330x Series, ML-331x Series, ML-371x Series] is in compliance with the essential requirements and other relevant provisions of Low Voltage Directive (2006/95/EC), EMC Directive (2004/ 108/EC). The declaration of conformity may be consulted at www.samsung.com/printer, go to Support > Download center - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 97
may be embedded in you printer is well below the RF exposure limits as set by the European Commission through the R&TTE directive. ► European states qualified under wireless approvals: EU countries ► European states with restrictions on use: EU In France, the frequency range is restricted to 2454 - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 98
device in, is not listed, contact your local Radio Approval agency for requirements. Wireless devices are closely regulated and use may not be allowed. The power output of the wireless device or devices that may be embedded in your printer is well below the RF exposure limits as known at this time - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 99
. Modification to a wireless device will void the authorization to use it. Contact manufacturer for service. Only use drivers approved for the country in which the device will be used. See the manufacturer System Restoration Kit, or contact manufacturer Technical Support for additional information - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 100
Regulatory information 22 China only 5. Appendix 103 - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 101
is not responsible for any direct or indirect damages, arising from or related to use of this user's guide. • Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd. • Microsoft, Windows, Windows Vista, Windows 7, and Windows Server 2008 R2 are either registered trademarks or - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 102
in the tray1 35 loading paper 33 ordering 33 52 E eco button 19, 20, 21 special media local driver installation 37 P 23 Parallel eco printing 46 driver reinstalling 24 ordering 52 error message F 77 M print media card stock 41 Macintosh envelope 38 favorites settings, for - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 103
output support 85 preprinted paper 42 setting the paper size 42 setting the paper type 10 83 85 19, 20, 21 51 60 51 106 replacing toner cartridge 56 T toner cartridge redistributing toner 54 replacing the cartridge 56 tray adjusting the width and length 32 changing the tray size - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 104
User's Guide Advanced ML-330x Series ML-331x Series ML-371x Series imagine the possibilities This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on model or country. - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 105
12 Useful network programs 13 Wired network setup 17 Installing driver over the network 24 IPv6 configuration 27 Wireless network setup 3. Useful setting menus 56 Information 57 printing 5. Maintenance 90 Storing the toner cartridge 92 Tips for moving & storing your machine 93 Useful management tools - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 106
Contents 3 6. Troubleshooting 105 Paper feeding problems 106 Power and cable connecting problems 107 Printing problems 111 Printing quality problems 119 Operating system problems Contact SAMSUNG worldwide Glossary - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 107
1. Software installation This chapter provides instructions for installing essential and helpful software for use in an for Linux 10 • If you are a Windows OS user, refer to the Basic Guide for installing the machine's driver. • Only use a USB cable no longer then 3 meter (118 inches). - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 108
to your computer and powered on. 11 Select Typical installation for a local printer and then click OK. 2 Insert the supplied software CD into your CD- is finished, click Quit. 14 Open the Applications folder > Utilities > Print Setup Utility. • For Mac OS X 10.5-10.6, open the Applications folder > - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 109
Auto Select does not work properly, select Samsung in Print Using and your machine name in Model. • For Mac OS X 10.5-10.6, if Auto Select does not work properly, select Select a driver to use... and your machine name in Print Using. Your machine appears on the Printer List, and is set as the - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 110
Reinstallation for Macintosh If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and . 1. Software installation 7 If a machine has already been added, delete it from the Print Setup Utility or Print & Fax. - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 111
for Linux 1. Software installation 8 You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com/ printer). 1 Installing the Unified Linux Driver 1 Make sure that the machine is connected to your computer and powered on. 6 When - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 112
the machine software. If you are not a super user, ask your system administrator. 3 From the Samsung website, download the Printer Settings Utility package to your computer. 4 Right-click the Printer Settings Utility package and extract the package. 5 Double click cdroot > Linux > psu > install.sh - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 113
as a super user (root) to uninstall the printer driver. If you are not a super user, ask your system administrator. 3 Click the icon at the bottom of the desktop. When the Terminal screen appears, type in the following. [root@localhost root]#cd /opt/Samsung - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 114
2. Using a network-connected machine This chapter gives you step-by-step instructions for setting up a network connected machine and software. • Useful network programs 12 • Wired network setup 13 • Installing driver over the network 17 • IPv6 configuration 24 • Wireless network setup 27 - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 115
to do the following tasks (see "Using SyncThru™ Web Service" on page 26): • Check the supplies information and status. • Customize machine settings. • Set the email notification option. When you set this option, the machine status (toner cartridge shortage or machine error) will be sent to a certain - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 116
, use the SyncThru™ Web Service or SetIP program. - See "Using SyncThru™ Web Service" on page 93. - See "Setting IP address" on page 13. • For models that supplied CD-ROM by doubleclick Application > SetIP > Setup.exe. 2 Follow the instructions in the installation window. 3 Connect your machine to - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 117
setup 2. Using a network-connected machine 14 4 Turn on the machine. 5 From the Windows Start menu, select All Programs > Samsung Printers "Printing a network configuration report" on page 13) and enter it without the colons Security > Firewall. The following instructions may vary from your model - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 118
Report (see "Printing a network configuration report" on page 13) and enter it without the colons. For example, 00:15:99:29:51:A8 becomes 0015992951A8. The following instructions may vary from your model or operating systems. 1 Open /opt/Samsung/mfp/share/utils/. 2 Double-click the SetIPApplet.html - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 119
Wired network setup 5 The machine will automatically print the Network Configuration Report. 2. Using a network-connected machine 16 - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 120
connection and choose individual components to install. Follow the instructions on the window. 4 Read License Agreement, and the printer. - Check this option to install this program without a machine connected. In this case, the print a test page window the manual provided by individual programs. - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 121
on page 13). - Search by network path: To find a shared machine (UNC Path), enter the shared name manually or find a shared printer by clicking to use and click OK. If the driver searched only one machine, the confirmation window appears. 6 Follow the instructions in the installation window. 7 - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 122
driver , click OK. 16 Open the Applications folder > Utilities > Print Setup Utility. • For Mac OS X 10.5-10.6, open the Applications Protocol. When printing a document containing many pages, printing performance may be enhanced by choosing Socket for Printer Type option. 20 Enter the machine's - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 123
packages from the Samsung website to install the printer software (http://www.samsung.com/ printer). To install other software: • See "Installing the Smart Panel" on page 8. • See "Installing the Printer Settings Utility" on page 9. Install the Linux driver and add network printer 1 Make sure that - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 124
your machine supports the UNIX operating system before installing the UNIX printer driver (see basic guide) To use the UNIX printer driver, you have to install the UNIX printer driver package first, then setup the printer. You can download the UNIX printer driver package from the Samsung website - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 125
guide of your UNIX OS for details. 8 Execute the ". /install -c" command to verify installation results. 4 Unpack the UNIX printer driver Printer Wizard window. Setup the printer in this window referring to the following procedures. On some UNIX OS, for example on Solaris 10, just added printers - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 126
, use the command ". /install" to reinstall the binaries. Setting up the printer To add the printer to your UNIX system, run 'installprinter' from the command line. This will bring up the Add Printer Wizard window. Setup the printer in this window according to the following steps: 1 Type the name of - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 127
supported properly only in Windows Vista or higher. 7 The Add Printer Wizard window appears. Follow the instructions page 13). 4 Select Start > Control Panel > Printers and Faxes. 5 Click Add a printer in the left pane of the Printers your printer driver. 6 Click Add a local printer in the Add - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 128
requested by a router. Manual address configuration 1 Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL OK > TCP/IP (IPv6) > OK > DHCPv6 Config. 2 When the SyncThru™ Web Service window opens, move the mouse cursor over the Settings of the top menu bar and then - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 129
IPv6 configuration 12 Using SyncThru™ Web Service 1 Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL. 2 Select one of the IPv6 addresses (Link-local Address, Stateless Address, Stateful Address, Manual Address) from Network Configuration Report (see " - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 130
an access point (or wireless router) support Wi-Fi Protected Setup™ (WPS), you can easily configure the wireless network settings by pressing the (WPS) button on the control panel (see "Using the WPS button" on page 28). • Control panel: You can configure wireless parameters with the control panel - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 131
or "Setup using Macintosh" on page 42). You can also install a wireless network in Printer Settings Utility with a USB cable after installing the driver (Windows and Macintosh operating systems are supported). • With a network cable: You can set up a wireless network using the SyncThru™ Web Service - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 132
. The Personal Identification Number (PIN) method helps you connect your machine to a wireless network by entering the supplied PIN information on a Wi-Fi Protected Setup™ (WPS)enabled access point (or wireless router). Factory default in your machine is PBC mode, which is recommended for - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 133
Wireless network setup 2. Using a network-connected machine 30 ► Connecting in PIN mode 1 Press and hold - 4 seconds until the status LED blinks quickly. The machine starts connecting to the wireless network. The LED blinks slowly for up to two minutes until you press the PBC button on the access point - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 134
Wireless network setup 2. Using a network-connected machine 31 ► Connecting in PIN mode 1 The network the eight-digit PIN within two minutes on the computer that is connected to the access point (or wireless router). The LED blinks slowly for up to two minutes until you enter the eight-digit PIN. - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 135
from an application (see "Installing driver over the network" on page 17). 1 Press the (Menu) button on the control panel. 2 Press Network > OK > Wireless > OK > WLAN Settings > OK. 3 Press the OK to select the setup method you want. • Wizard: The wireless network interface card in your machine - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 136
Wireless network setup 2. Using a network-connected machine 33 4 According to the network you Go to step 5. 4 Press OK to select the method of Channel. If you select Auto, the wireless network interface card on your machine will automatically adjust the channels. 5 Press OK to select the method of - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 137
manually Setup using Windows Shortcut to Wireless Setting program without CD: If you have installed the printer driver once, you can access the Wireless Setting program without CD. From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Wireless - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 138
setup 3 Insert the supplied software CD into your CD-ROM drive. 4 Select the Wireless Setting and Installation option. 2. Using a network-connected machine 35 If the search has failed, you may check if the USB cable is properly connected between the computer and machine, and follow the instructions - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 139
Wireless network setup • Encryption: Select the encryption (None, WEP64, WEP128, TKIP, AES, TKIP ) is a security protocol preventing unauthorized access to your wireless network. WEP encrypts the data portion of each packet exchanged on a wireless network using a 64-bit or 128-bit WEP encryption - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 140
Next. 10 The Wireless Network Setting Complete window appears. Select Yes if you accept the current settings and continue the setup procedure. Select No if you want to return to the beginning screen. Then, click Next. 11 Click Next when the Confirm Printer Connection - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 141
Wireless network setup 2. Using a network-connected machine 38 14 After the installation is finished, a window asking you to print a test page appears. If you want to print a test page, click Print a test page. Otherwise, just click Next and go to step 16. 15 If the test page prints out correctly, - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 142
follow the instruction in the window. 7 After searching the wireless networks, a list of wireless networks your machine has searched appears. If you want to use the Samsung default ad hoc setting, select the last wireless network on the list, Network Name(SSID) is portthru and Signal is Printer Self - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 143
Wireless network setup 8 The window showing the wireless network setting appears. Check the settings and click Next. 2. Using a network-connected machine 40 - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 144
wireless shown in the Wireless Network Setting the Wireless Network 9 When the wireless network settings are wireless network settings. If you set the computer's wireless network on Wireless Network Setting Complete window appears. Select Yes if you accept the current settings and continue the setup - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 145
order to receive information from Samsung, click On-line Registration. 17 Click Finish. 18 Setup using Macintosh Items to prepare • Access point • Network-connected computer • Software CD that was provided with your machine • The machine installed with a wireless network interface • USB cable - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 146
Wireless network setup machine properly, and follow the instructions in the window. 15 After searching, the window shows the wireless network devices. Select the name secret key (generally called PreShared Key pass phrase) that is manually configured on the access point and each of its clients. • - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 147
Wireless network setup 2. Using a network-connected machine 44 The wireless network security window appears when the access point has security setting. The wireless network security window appears. The window may differ according to its security mode: WEP or WPA. • WEP Select Open System or Shared - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 148
subnet mask.) - Gateway: 169.254.133.1 17 The wireless network connects according to the network configuration. 18 When the wireless network settings are completed, disconnect the USB cable between the computer and machine. 19 Follow the instructions on the screen to complete the installation. After - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 149
the instructions in the window. 14 After searching the wireless networks, a list of wireless networks your machine has searched appears. If you want to use the Samsung default ad hoc setting, select the last wireless network on the list, which Network Name(SSID) is portthru and Signal is Printer - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 150
Wireless network setup The wireless network security window appears when the ad hoc network has security setting. The wireless network security window appears. Select Open System or Shared Key for the authentication and click Next. • WEP (Wired Equivalent Privacy) is a security protocol preventing - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 151
subnet mask.) - Gateway: 169.254.133.1 16 The wireless network connects according to the network configuration. 17 When the wireless network setting is completed, disconnect the USB cable between the computer and machine. 18 Follow the instructions on the screen to complete the installation. After - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 152
an application (See "Installing driver over the network" on page 17). • See your network administrator, or the person that set up your wireless network, for information about your network configuration. IP setting using SetIP Program (Windows) This program is used to manually set the network IP - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 153
Service window opens, click Network Settings. 6 Click Wireless > Wizard. Wizard will help you setup the wireless network configuration. However, if you want to set the wireless type of wireless connections (See "Wireless network name and network key" on page 27). - Ad-hoc: Allows wireless devices to - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 154
the browser window. For example, 5 When the SyncThru™ Web Service window opens, click Network Settings. 6 Click Wireless > Custom. You can also turn the Wi-Fi network on/off. 21 Troubleshooting Problems during setup or driver installation ► Printers Not Found • Your machine may not be turned on - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 155
Wireless network setup 2. Using a network-connected machine 52 • The machine does not support a wireless network. Check the machine's user's guide included on the software CD supplied with your machine and prepare a wireless network machine. ► Connecting Failure - Not Found SSID • The machine is - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 156
subnet mask.) ▪ Gateway: 169.254.133.1 Other problems If problems occur while using the machine on a network, check the following: For information on the access point (or wireless router), refer to its own user's guide. • Your computer, access point (or wireless router), or machine may not be turned - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 157
use Infrastructure mode and Ad hoc mode at the same time for Samsung wireless network machines. • The machine is within the range of the wireless network. • The machine is located away from obstacles that could block the wireless signal. Remove any large metal objects between the access point (or - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 158
the current status of your machine, and the method of setting for advanced machine setup. • Information 56 • Layout 57 • Paper 58 • Graphic 59 • System setup 60 • Emulation 63 • Network 64 • Admin setup 65 The control panel provides access to various menus to set up the machine - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 159
. The usage page contains the total number of pages printed. Item Description Completed Job Prints list of completed jobs. This is used only available when Job Accounting Report Accounting is enabled from the SyncThru™ Web Admin Service. You can print a report of printout counts for each user - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 160
one-sided printing. • Duplex: Sets the margins for double-sided printing. Item Emulation Mar. (Emulation Margin) Description Sets the paper margins for emulation print page. • Top Margin: Sets the top margin, from 0.0 to 250 mm. • Left Margin: Sets the left margin, from 0.0 to 164 mm. To print on - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 161
Paper Item Copies MP Tray / [Tray] Paper Source Tray Chaining (Auto Tray Switch) Description Selects the number of copies. • Paper Size: Selects the default paper size. • Paper Type: Selects the paper type currently loaded in the tray. Sets from which tray to use paper. When you select any - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 162
the number of dots printed per inch (dpi). The higher the setting, the sharper printed characters and graphics. Prints text darker than on a normal document. Lightens or darkens the print on the page. The Normal setting usually produces the best result. Use the Light toner density setting to save - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 163
24 hr. • Off: Prints in normal mode. • Single Form: Prints all page using the first form. • Double Form: Prints the front page using the first form and the back page using the second form. Form overlay is images stored on the printer's hard disk as a special file format that can be printed in layers - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 164
System setup 3. Useful setting menus 61 Item Auto CR Job Timeout Multi-Bin you to check how many pages are printed and how much toner is left in the cartridge. • TonerLow Alert: If toner in the cartridge has run out, a message informing the user to change the toner cartridge appears. You can set - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 165
setup Item Export Setting Toner Save Quiet Mode Description Exports data stored on a USB memory stick to the machine. Activating this mode extends the life of your toner cartridge and reduces your cost per page Service. Restores the machine's factory default settings. 3. Useful setting menus 62 - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 166
Emulation Item Description Emulation Type The machine language defines how the computer communicates with the machine. Setup Sets the detailed settings for the selected emulation type. 3. Useful setting menus 63 - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 167
whether to use SyncThru™ Web Service or not. TCP/IP (IPv6) Ethernet Speed 802.1x Wireless Clear Setting Network Conf. (Network Configuration) Net. Activate Selects this option to use the network environment through IPv6 (see "IPv6 configuration" on page - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 168
Setup. • Clean Fuser: Cleans the fuser by printing a sheet. The printed sheet has toner debris on it. • CLR Empty Msg.: Prevents the TonerLow Alert message from appearing on the display. • Supplies Info.: Allows you to check how many pages are printed and how much toner is left in the cartridge - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 169
4. Special features This chapter explains special printing features. • Altitude adjustment 67 • Changing the font setting 68 • Changing the default print settings 69 • Setting your machine as a default machine 70 • Using advanced print features 71 • Using Direct Printing Utility (Windows - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 170
the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality on page 99. • If your machine is connected to the network, you can set the altitude via SyncThru™ Web Service. • You can also set the altitude in System Setup - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 171
. • For Macintosh, Linux, or Unix OS user, see "Using Smart Panel (Macintosh and Linux only)" on page 99. • If your machine is connected to the network, you can set the font setting via SyncThru™ Web Service. • You can also change the font setting in Emulation option on the machine's display. • The - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 172
7 or Windows Server 2008 R2, from context menus, select Printing preferences. If Printing preferences has a ?, you can select other printer drivers connected to the selected printer. If you want to change the settings for each print job, change it in Printing Preferences. 5 Change the settings on - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 173
Panel > Hardware > Devices and Printers. 3 Select your machine. 4 Right-click your machine and select Set as Default Printer. For Windows 7 or Windows Server 2008 R2, if Set as default printer has a ?, you can select other printer drivers connected to the selected printer. 4. Special features 70 - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 174
insert the software CD into your CD-ROM drive. When the installation window appears, select Advanced Installation > Custom Installation. You can select the XPS printer driver in the Select Software and Utilities to Install window. • Install optional memory when an XPS job does not print because the - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 175
provided by your printer driver, click Properties or Preferences in the application's Print window to change the print settings. The machine name, that appears in the printer properties window may differ depending on the machine in use. Item Description Multiple Pages per Side Selects the - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 176
Prints your document on both sides of a sheet of paper and arranges the pages so that the paper can be folded in half after printing to produce a unit, you should complete the printing job manually. The machine prints every other page of the document first. After that, a message appears on your computer - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 177
of the machine. This option is available only when you use the PCL/XPS printer driver. • None: Disables this feature. • Long Edge: This option is the the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or decrease the document. - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 178
Using advanced print features 4. Special features 75 Item Description Watermark (Creating a watermark) a To change the print settings from your software application, access Printing Preferences. b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 179
Description This option is available only when you use the PCL printer driver. An overlay is text and/or images stored in the computer print the letterhead overlay on your document. To use a page overlay, you must create a new page overlay containing your logo or image. • The overlay document - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 180
. The file appears in the Overlay List box and is available for printing. Select the overlay from the Overlay List box. d If necessary, check Confirm Page Overlay When Printing box. If this box is checked, a message window appears each time you submit a document for printing, asking you to confirm - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 181
Disk. To set the Ram Disk, you must enable it from SyncThru™ Web Service Settings > Machine Settings > Ram Disk. • Some menus may not appear on list you set in the printer driver's Print Mode in the Job Management menu using the control panel (see "From the control panel" on page 81). • Print Mode: - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 182
The Direct Printing Utility program supports PDF version 1.7 and below. For higher versions, you must open the file to print it. There are several ways you can print using the Direct Printing Utility. 1 From the Start menu select Programs or All Programs > Samsung Printers > Direct Printing Utility - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 183
Using Direct Printing Utility (Windows only) 5 Using the right-click menu 1 Right-click on the PDF file to print and select Direct Printing. The Direct Printing Utility window appears with the PDF file is added. 2 Select the machine to use. 3 Customize the machine settings. 4 Click Print. The - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 184
Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. 6 From the printer driver After installing the optional memory, you can use advanced printing features, such as proofing a job and specifying of printing a private job in the Print - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 185
Using memory/hard drive features After installing the hard drive, you can also print the predefined document templates from the Form Menu. 4. Special features 82 - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 186
are not supported. 8 Printing a document When you print with a Macintosh, you need to check the printer driver settings in each application you use. Follow the steps below to print from a Macintosh: 1 Open the document to print. 2 Open the File menu and click Page Setup (Document Setup in some - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 187
machine prints the selected number of pages to print on one sheet models or options. It means that the features are not supported. Before printing in the duplex mode, decide on which that option's feature, which is provided from the driver. 1 From your Macintosh application, select Print from the - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 188
It means that the features are not supported. 13 Printing from applications There are a , select the model name of your machine from the printer list and click Properties. 4 Change the print job properties and changes the number of pages per sheet. Automatic/manual duplex printing may not be - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 189
print job properties. 3 Click OK to start printing. 1 Open the Unified Driver Configurator. If necessary, switch to Printers configuration. 2 Select your machine on the available printers list and click Properties. 3 The Printer Properties window appears. The following five tabs display at the top - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 190
to a specific class or click Remove from Class to remove the machine from the selected class. 4 Click OK to apply the changes and close the Printer Properties window. 4. Special features 87 - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 191
depending on models or options. It means that the features are not supported. 16 Proceeding the print job To take advantage of the printer features provided by your printer driver, press Properties (see "Changing printer settings" on page 83). 5 Press OK to start the print job. 17 Changing the - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 192
which information is printed on a page. • Duplex: Print on both sides of paper to save paper. Automatic/manual duplex printing may not be default, these values depend on the page size selected. • Unit: Change the units to points, inches, or centimeters. Printer-Specific Settings tab Text tab Set - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 193
5. Maintenance This chapter introduces management tools provided to help you make full use of your machine. It also provides information for maintaining the toner cartridge. • Storing the toner cartridge 90 • Tips for moving & storing your machine 92 • Useful management tools 93 - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 194
or shock. • Never manually rotate the drum, especially in the reverse direction; this can cause internal damage and toner spillage. 2 Toner cartridge usage Samsung Electronics does not recommend or approve the use of non-Samsung brand toner cartridges in your printer including generic, store brand - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 195
the toner cartridge Samsung's printer warranty does not cover damage to the machine caused by the use of a refilled, remanufactured, or non-Samsung brand toner cartridges. 3 Estimated cartridge life Estimated cartridge life (the life of the toner cartridge yield) depends on the amount of toner that - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 196
& storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least two people are holding the machine - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 197
AnyWeb Print This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program. Click Start > All programs > Samsung Printers > Samsung AnyWeb Print > Download the latest version to link to the website where the tool is - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 198
Service Shows how many pages are printed and amount of toner left in the cartridge. • Usage Counters firmware and setting contact information for sending emails. You can also connect to Samsung website or download drivers by selecting the Link menu. • Firmware Upgrade: Upgrade your machine's firmware - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 199
download or check information. E-mail notification setup You can receive emails about your machine's status by setting this option. By setting information such as IP address, host name, e-mail address and SMTP server information, the machine status (toner cartridge shortage or machine error) will be - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 200
location, and email address. 5 Click Apply. 6 Using Samsung Easy Printer Manager (Windows only) Select Start > Programs or All Programs > Samsung Printers > Samsung Easy Printer Manager > Samsung Easy Printer Manager. The Samsung Easy Printer Manager interface is comprised of various basic sections - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 201
. You can order replacement toner cartridge(s) from online. 2 User's Guide button: This button opens Troubleshooting Guide when an error occurs. setup, paper, layout, emulation, network, and print information. ► Alert Settings This is menu includes settings related to error alerting. • Printer - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 202
. You can also launch Samsung Printer Status manually. Go to the Printing Preferences , click the Basic tab > Printer Status button. 1 2 3 4 5 Toner Level 1 You can view the level of toner remaining in each toner cartridge. The machine and the number of toner cartridge(s) shown in the above - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 203
order replacement toner cartridge(s) 3 from online. 4 Troubleshooting You can directly open the troubleshooting section in the user's guide. 5 Close from the Samsung website (see "Installing the Smart Panel" on page 8). • The Smart Panel window and its contents shown in this user's guide may - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 204
Guide. 9 Using the Linux Unified Driver Configurator This button opens the 3 Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user's guide. Printer Menu icon and select Samsung Unified Driver > Unified Driver Configurator. 2 Click each - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 205
, click Help. 3 After changing the configurations, click Exit to close the Unified Driver Configurator. Printers configuration Printers configuration has the two tabs: Printers and Classes. 1 Switches to Printers configuration. 2 Shows all of the installed machines. 3 Shows the status, model name - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 206
a default machine. • Stop/Start: Stops/starts the machine. • Test: Allows you to print a test page to ensure the machine is working properly. • Properties: Allows you to view and change the printer's properties. ► Classes tab The Classes tab shows a list of available machine classes. 1 1 Shows all - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 207
Useful management tools 1 Switches to Ports configuration. 2 Shows all of the available ports. 3 Shows the port type, device connected to the port, and status. • Refresh: Renews the available ports list. • Release port: Releases the selected port. 5. Maintenance 103 - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 208
6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems 105 • Power and cable connecting problems 106 • Printing problems 107 • Printing quality problems 111 • Operating system problems 119 - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 209
feeding problems 6. Troubleshooting 105 you are printing on special materials, use the multi-purpose tray (or manual feeder). • An incorrect type of paper is being used. Use only in the Use only transparencies specifically designed for laser printers. Remove each transparency as it exits paper exit - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 210
Power and cable connecting problems 6. Troubleshooting 106 Click this link to open an animation about solving power problems. Condition Suggested solutions The machine is not receiving power, • Connect the machine to the electricity supply first and press the or the connection cable between - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 211
problems 6. Troubleshooting • The toner cartridge is not installed. Install the toner cartridge. If a system error occurs, contact your service representative. different machine cable. The port setting is incorrect. Check the Windows printer settings to make sure that the print job is sent to the - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 212
Printing problems 6. Troubleshooting 108 Condition Possible cause Suggested solutions The machine does not The printer driver may be incorrectly print. installed. Uninstall and reinstall the machine's driver. The machine is malfunctioning. Check the display message on the control panel to - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 213
toner cartridge is defective or out of Redistribute the toner, if necessary. are blank. toner. If necessary, replace the toner cartridge. The file may have blank pages. Check the file to ensure that it does not contain blank pages. Some parts, such as the controller or the Contact a service - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 214
Printing problems 6. Troubleshooting 110 Condition Possible cause Suggested solutions The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Incompatibility between the PDF file and the Acrobat products. Printing the PDF file as an image - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 215
rough. • If the entire page is light, the ting is too low or the toner save mode is on. Adjust the print resolution and turn the toner save mode off. See the help screen of the printer driver. • A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 216
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick or Thicker (see Basic Guide for paper weights for each sheet). If these steps do not correct the problem, contact a service representative. If white spots appear on the page: • The paper - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 217
Printing quality problems 6. Troubleshooting 113 Condition Vertical lines Black background Toner smear Suggested Solutions If black vertical streaks appear on the page: • The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 218
Printing quality problems 6. Troubleshooting 114 Condition Suggested Solutions Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 219
Printing quality problems 6. Troubleshooting 115 Condition Misformed characters Suggested Solutions • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew Curl or wave • Ensure that the paper is loaded properly. • - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 220
Printing quality problems 6. Troubleshooting 116 pages A • The toner cartridge may not be installed properly. Remove the cartridge and reinsert it. • The toner cartridge may be defective. Remove the toner cartridge and install a new one. • The machine may require repairing. Contact a service - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 221
Printing quality problems 6. Troubleshooting 117 Condition Loose toner Suggested Solutions • Clean the inside of the machine. • Check the paper type and quality. • Remove the toner cartridge and then, install a new one. If the problem persists, the machine may require repair. Contact a service - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 222
Printing quality problems 6. Troubleshooting 118 Condition Curl Suggested Solutions If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. • Change the printer's paper option and try again. - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 223
problems 1 Common Windows problems 6. Troubleshooting 119 Condition "File in Use" message appears during installation. "General Protection Fault", "Exception OE", "Spool 32", or "Illegal Operation" messages appear. "Fail To Print", "A printer Windows. Reinstall the printer driver. Close all other - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 224
Operating system problems 2 Common Macintosh problems 6. Troubleshooting 120 Condition The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Suggested solutions Printing the PDF file as an image may enable the file to print. Turn on Print As - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 225
Operating system problems 3 Common Linux problems 6. Troubleshooting 121 Condition Suggested solutions The machine does not print. • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in the Printers configuration window to - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 226
Operating system problems 6. Troubleshooting 122 Refer to the Linux User's Guide that came with your computer for further information on Linux error messages. 4 Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 227
Region Customer Care Center Web Site CANADA 1-800-SAMSUNG (726-7864) www.samsung.com CHILE 800-SAMSUNG (726-7864) www.samsung.com CHINA 400-810-5858 www.samsung.com COLOMBIA 01-8000112112 www.samsung.com COSTA RICA 0-800-507-7267 www.samsung.com CROATIA 062 SAMSUNG (062 726 7864) www - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 228
2106293100 GUATEMALA 1-800-299-0013 www.samsung.com HONDURAS 800-27919267 www.samsung.com HONG KONG (852) 3698-4698 www.samsung.com /hk www.samsung.com /hk_en/ HUNGARY 06-80-SAMSUNG (726-7864) www.samsung.com Country/Region Customer Care Center INDIA 3030 8282 1800 3000 8282 INDONESIA - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 229
MOLDOVA 00-800-500-55-500 MONTENEGRO 020 405 888 MOROCCO 080 100 2255 www.samsung.com NIGERIA 080-SAMSUNG(726-7864) www.samsung.com NETHERLANDS 0900-SAMSUNG (09007267864) (€ 0,10/min) www.samsung.com 0800 SAMSUNG (0800 726 www.samsung.com NEW ZEALAND 786) NICARAGUA 00-1800-5077267 www - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 230
SLOVAKIA 0800-SAMSUNG (726-7864) www.samsung.com SOUTH AFRICA 0860 SAMSUNG (726-7864) www.samsung.com SPAIN 902-1-SAMSUNG(902 172 www.samsung.com 678) SWEDEN 0771 726 7864 (SAMSUNG) www.samsung.com SWITZERLAND 0848-SAMSUNG (7267864, CHF 0.08/min) www.samsung.com /ch www.samsung.com /ch_fr - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 231
mentioned in this user's guide. ADF An Automatic Document 802.11 is a set of standards for wireless local area network (WLAN) communication, developed by .11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up . Higher color depth gives a broader range of distinct colors. As the number - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 232
complicated images or lots of text on it, the coverage will be higher and at the same time, a toner usage will be as much as the coverage. CSV CCD Charge Coupled Device (CCD) is a hardware which value or setting that is in effect when taking a printer out of its box state, reset, or initialized. - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 233
matrix printer refers to a type of computer printer with a print head that runs back and forth on the page and prints by impact, striking an ink-soaked cloth . Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company service which enables a user to use a single telephone line to - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 234
, if the duty cycle is 48,000 pages per month assuming 20 working days, a printer limits 2,400 pages a day. Ethernet Ethernet is a frame -for-print service on your machine. FTP A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files over any network that supports the TCP/IP - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 235
the fuser unit applies heat and pressure to ensure that the toner stays on the paper permanently, which is why paper is warm when it comes out of a laser printer. Hard Disk Drive (HDD), commonly referred to as a . Sometimes the term refers only to the most visible service, the internal website. - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 236
The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM rate indicates the number of single-sided sheets a printer can can be used locally or over the Internet to hundreds of printers, and also supports access control, authentication, and encryption, making it a much - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 237
LDAP MFP Multi Function Peripheral (MFP) is an office machine that includes the following functionality in one physical body, so as to have a printer, a copier, a fax, a scanner and etc. The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 238
emitted from a laser printer, and it is usually green or rust colored and has a cylinder shape. An imaging unit containing a drum slowly wears the drum surface by its usage in the printer, and it should be replaced appropriately since it gets worn from contact with the cartridge development brush - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 239
(PDF) Driver PCL Printer Command Language (PCL) is a Page Description Language (PDL) developed by HP as a printer protocol and has become an industry standard. Originally developed for early inkjet printers, PCL has been released in varying levels for thermal, dot matrix printer, and laser printers - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 240
Glossary 136 PPM PSTN Pages Per Minute (PPM) is a method of measurement for determining how fast a printer works, meaning the number of pages a printer can produce in one minute. The Public-Switched Telephone Network (PSTN) is the network of the world's public circuit-switched telephone - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 241
protocols that implement the protocol stack on which the Internet and most commercial networks run. TCR SSID Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All wireless devices in a WLAN use the same SSID in order to communicate with each other. The SSIDs are - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 242
Glossary 138 Toner Cartridge URL A kind of bottle or container used in a machine like a printer which contains toner. Toner is a powder used in laser printers and photocopiers, which forms the text and images on the printed paper. Toner can be fused by by a combination of heat/pressure from the - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 243
Protected Setup (WPS) is a standard for establishing a wireless home network. If your wireless access point supports WPS, you can configure the wireless scanner. WPA XML Paper Specification (XPS) is a specification for a Page Description Language (PDL) and a new document format, which has benefits - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 244
USB cable connected 10 printer properties 86 printing 85 unifled driver configurator 100 using SetIP 15 M machine information 56 machine setup machine status 56 Macintosh common Macintosh problems 120 driver installation for network connected 18 driver installation for USB cable - Samsung ML-3712DW | User Manual (user Manual) (ver.1.02) (English) - Page 245
toner cartridge life SyncThru Web Service general information 123 13, 49 66 91 93 T toner cartridge estimated life 91 handling instructions 90 non-Samsung and refilled 90 storing 90 U UNIX driver problems 119 driver installation for network connected 17 using SetIP 13, 49 wireless
ML-330x Series
ML-331x Series
ML-371x Series
User’s Guide
Basic
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This guide provides information concerning installation, basic operation and troubleshooting on
windows.