Samsung SCX4521F User Manual (ENGLISH) - Page 63
Solving Other Problems, Paper Feeding Problems - laser printer
UPC - 635753616040
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Display Meaning Suggested solutions Remove Documents from ADF The Favorite Copy button is set to Clone, Autofit, ID Card Copy or Poster and you press the button. The Clone, Autofit, ID Card Copy or Poster feature does not work with ADF. Remove the documents in the ADF. [Retry Redial?] (only for SCX4521F) The machine is waiting for a specified time interval to redial a previously busy station. You can press Enter to immediately redial, or Stop/ Clear to cancel the redial operation. Scanner Locked The scanner module is Upload the power cord and locked. plug it back in. [Stop Pressed] The Stop/Clear button has been pressed during a copy or fax operation. Try again. [Toner Empty] The toner cartridge has run out. Replace the toner cartridge with a new one. See "Replacing the Toner Cartridge" on page 8.4. [Toner Low] The toner is almost empty. Take out the toner cartridge and gently shake it. By doing this, you can temporarily reestablish printing operations. See "Redistributing Toner" on page 8.4. Solving Other Problems The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service. Paper Feeding Problems Condition Paper is jammed during printing. Suggested solutions Clear the paper jam. See "Clearing Paper Jams" on page 9.2. Paper sticks together. • Ensure that there is not too much paper in the tray. The tray can hold up to 150 sheets of paper, depending on the thickness of your paper. • Make sure that you are using the correct type of paper. See "Paper Specifications" on page 10.3. • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause some paper to stick together. Multiple sheets of paper do not feed. • Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight. • If multiple sheets have caused a paper jam, clear the paper jam. See "Clearing Paper Jams" on page 9.2. Paper does not feed into the machine. • Remove any obstructions inside the machine. • Paper has not been loaded correctly. Remove paper from the tray and reload it correctly. • There is too much paper in the tray. Remove excess paper from the tray. • The paper is too thick. Use only paper that meets the specifications required by the machine. See "Paper Specifications" on page 10.3. The paper keeps jamming. • There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, use one sheet of paper at a time. • An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine. See "Paper Specifications" on page 10.3. • There may be debris inside the machine. Open the front door and remove the debris. Transparencies stick together in the paper exit. Use only transparencies specifically designed for laser printers. Remove each transparency as it exits from the machine. Envelopes skew or fail to feed correctly. Ensure that the paper guides are against both sides of the envelopes. 9.6 Troubleshooting