Sharp UX-K02 UXCD600 Operation Manual - Page 128

Problems and Solutions Reception and copying problems Problem Solution The printing paper comes out blank when you try to receive a document. • Make sure that the document is loaded properly in the feeder of the transmitting machine. Make a copy or print a report to confirm the printing ability of your machine. General print quality is poor. • It is important to select a paper that is appropriate for the thermal transfer printer in the machine. We recommend using laser quality paper that has a very smooth finish. Copier paper will work, but it sometimes tends to yield a lighter print quality. The received document is faint. • Ask the other party to send higher contrast documents. If the contrast is still too low, your machine may need service. Make a copy or print a report to check your machine's printing ability. Received images are distorted. • Noise on the telephone line may cause distortion. Have the other party try sending the document again. • The print head may be dirty. See Print head on page 119. • Make a copy or print a report on your machine. If the copy or report is also distorted, your machine may need service. A received document or copy prints out in strips. • Make sure the operation panel is completely closed (press down on both sides of the panel). The quality of copies is poor and/or dark vertical lines appear. • Any dirt or material on the scanning glass will cause spots to appear on copies and transmitted faxes. Clean the scanning glass as explained on page 120. Reception/copying is interrupted. • If reception or copying takes place continuously for a long time, the print head may overheat. Turn off the power and let it cool down. If overheating frequently occurs, try changing the print contrast setting to LIGHT (see page 29). 126