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Toshiba Satellite 1955 User Guide - Page 218

If you need further assistance, Before you call, Contacting Toshiba

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218 If Something Goes Wrong If you need further assistance If you need further assistance If you have followed the recommendations in this chapter and are still having problems, you may need additional technical assistance. This section contains the steps to take to ask for help. Before you call Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Try the following before contacting Toshiba: ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. ❖ Consult the dealer from whom you purchased your computer and/or program. Your dealer is your best source for current information. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777. Contacting Toshiba If you still need help and suspect that the problem is hardware-related, Toshiba offers a variety of resources to help you. 1 Start with accessing Toshiba on the Internet using any Internet browser by typing pcsupport.toshiba.com 2 Next, try one of Toshiba's online services. The Toshiba Forum can be accessed through CompuServe® by typing: go toshiba.

Section	Page
Satellite® 1955 Series User’s Guide	1
Contents	17
Introduction	25
This guide	25
Safety icons	26
Other icons used	27
Other documentation	27
Service options	28
Chapter 1 - Finding Your Way Around	29
Making sure you have everything	29
Front with the display closed	30
Back	30
Right side	32
Left side	33
Front with the display open	34
Keyboard indicator panel	36
System indicator panel	37
CD/DVD control buttons	38
Underside	39
Chapter 2 - Getting Started	41
Selecting a place to work	41
Creating a computer-friendly environment	41
Keeping yourself comfortable	42
Precautions	45
Setting up your computer	47
Setting up your software	47
Registering your computer with Toshiba	48
Adding external devices	49
Connecting the AC adapter	50
Charging the battery	52
Using the computer for the first time	53
Opening the display panel	53
Turning on the power	53
Using the TouchPad™	55
Primary and secondary control buttons	55
Disabling or enabling the TouchPad	56
Setting up other devices	57
Installing additional memory (optional)	57
Using an external keyboard	61
Connecting a printer	61
Connecting a USB printer	62
Connecting a parallel printer	62
Setting up the printer	62
Connecting an external diskette drive	64
Using external display devices	65
Directing the display output when you turn on the computer	66
Adjusting the quality of the external display	66
Turning off the computer	67
Caring for your computer	68
Cleaning the computer	68
Moving the computer	69
Using a computer lock	69
Chapter 3 - Learning the Basics	71
Computing tips	71
Using the keyboard	72
Character keys	73
Ctrl, Fn, and Alt keys	74
Function keys	74
Windows® special keys	74
Overlay keys	75
Starting a program	76
Saving your work	77
Printing your work	78
Backing up your files	79
Copying to an optional diskette drive	79
Using the DVD-ROM or Multifunction drive	80
Drive components and control buttons	81
CD/DVD control buttons	82
CD/DVD control and digital audio control	83
Inserting a disc	84
Playing an audio CD	87
Playing a DVD	88
Viewing the contents of a CD or DVD	89
Caring for CDs and DVDs	89
Setting up for communications	89
Connecting the modem	90
Connecting your computer to a network	90
Using the i.LINK® port	91
Powering down the computer	92
Turn Off or Shut down command	92
Hibernation command	93
Standby command	94
Using Turn Off or Shut down	95
Shutting down more quickly	95
Starting again after Turn Off or Shut Down	97
Using Hibernation	97
Using Standby	99
Going into Standby mode more quickly	100
Toshiba’s online resources	101
Chapter 4 - Mobile Computing	102
Toshiba’s energy-saver design	102
Running the computer on battery power	102
Battery Notice	103
Using additional batteries	103
Charging batteries	104
Charging the main battery	104
Charging the RTC battery	105
Monitoring battery power	105
Determining remaining battery power	106
Conserving battery power	106
What to do when the battery runs low	107
Setting battery alarms	108
Changing the main battery	108
Removing the battery from the computer	109
Inserting a charged battery	110
Safety precautions	111
Maximizing battery life	112
Disposing of used batteries safely	113
Traveling tips	113
Chapter 5 - Getting to Know the Windows® XP Operating System	115
Lesson 1: Exploring the desktop	116
Finding your way around the desktop	116
Windows®XP file system	118
Lesson 2: Using the TouchPad and control buttons together	119
Lesson 3: Learning about the Internet	122
Lesson 4: Creating a new document	124
Lesson 5: Creating a new folder	125
Lesson 6: Starting programs	126
Lesson 7: Resizing, repositioning, and hiding windows	129
Using the taskbar	130
Minimizing and maximizing windows	130
Resizing and moving windows	131
Lesson 8: Closing programs	132
Lesson 9: Creating shortcuts	133
Creating a shortcut to the Calculator	133
Creating a shortcut to the Character Map	134
Lesson 10: Changing the screen saver	136
Lesson 11: Setting the date and time	138
Lesson 12: Removing objects from the desktop	140
Lesson 13: Using System Restore	142
Lesson 14: If I am lost, what do I do?	143
Windows® XP Help and Support	143
Using the Windows® XP tour	145
Lesson 15: Turning off your computer	146
Chapter 6 - Exploring Your Options	147
Windows® XP special features	147
Personalizing your desktop	148
Customizing the taskbar	148
Changing desktop and browsing style	149
Personalizing individual windows	150
Customizing window toolbars	151
Displaying information about each folder	152
Using your computer at the office	154
Setting up for communications	154
Connecting the modem to a telephone line	155
Connecting your computer to a network	156
Setting up a wireless connection	156
Accessing the wireless modules using your system tray	156
Setting up a direct cable connection	157
An overview of using the Internet	157
The Internet	158
The World Wide Web	158
Internet Service Providers	158
Connecting to the Internet	159
Surfing the Internet	159
Internet features	160
Uploading and downloading files from the Internet	160
Exploring video features	161
Viewing presentations or DVD movies on your television	161
Playing DVDs	162
Exploring audio features	163
Recording sounds	163
Using a microphone	164
Adjusting recording quality	165
Using external speakers or headphones	165
Using PC Cards	167
PC Card supporting software	167
Inserting PC Cards	168
Removing PC Cards	169
Hot swapping	170
Chapter 7 - Toshiba Utilities	171
Power Management	172
Chapter 8 - WinDVD™	174
Playing DVDs	174
Using the WinDVD slider bar (location)	176
Using the WinDVD control panel	176
Using the control panel playback buttons	177
Maximizing the video window	181
Using WinDVD Advanced Features	181
Using playlists	182
Creating a Playlist	182
Playing a Playlist	184
Getting Help	185
Exiting WinDVD	185
Chapter 9 - If Something Goes Wrong	186
Problems that are easy to fix	186
Problems when you turn on the computer	188
The Windows® operating system is not working	189
Using Startup options to fix problems	190
Internet problems	191
The Windows® XP operating system can help you	191
Resolving a hardware conflict	192
A plan of action	192
Resolving hardware conflicts on your own	193
Fixing a problem with Device Manager	194
Memory card problems	196
Power and the batteries	196
Keyboard problems	198
Display problems	198
Disk drive problems	200
DVD-ROM or Multifunction drive problems	203
Secondary IDE Channel DMA setting	205
Sound system problems	211
PC Card problems	212
Printer problems	215
Modem problems	216
Develop good computing habits	216
If you need further assistance	218
Before you call	218
Contacting Toshiba	218
Other Toshiba Internet Web sites	219
Toshiba’s worldwide offices	220
Appendix A - Hot Keys	223
Volume Mute	223
Instant password security	224
Without a password	224
With a password	224
Power usage mode	225
Stand By mode	226
Hibernation mode	227
Display modes	228
Display brightness	228
Enabling a wireless device	229
Disabling or enabling the TouchPad	229
Keyboard hot keys	229
Appendix B - Power Cable Connectors	230
Glossary	231