Western Digital WDBBEP0010BBK User Manual - Page 52

Using the WD Drive Unlock Utility, Start, My Computer, Password, Unlock Drive

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MY PASSPORT USER MANUAL After the drive erase operation completes, go to support.wdc.com and see Knowledge Base answer ID 6743 for information about downloading and restoring the WD software and disk image on your My Passport drive. Note: Erasing your drive also removes your password. If you used a password to protect your drive, you will need to re-create it after restoring the WD software and disk image. (See "Password Protecting the Drive" on page 34.) Using the WD Drive Unlock Utility To erase your My Passport when the drive is locked and you have forgotten or lost your password: 1. Start the WD Drive Unlock utility by either: • Using your computer's file management utility to open the WD Unlocker virtual CD and double-clicking the Unlock.exe application • Clicking Start > My Computer, opening the WD Unlocker virtual CD listing under Devices with Removable Storage, and double-clicking the Unlock.exe file 2. Make five attempts to unlock the drive by: a. Typing a password in the Password box. b. Clicking Unlock Drive. MANAGING AND CUSTOMIZING THE DRIVE - 47

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MY PASSPORT
USER MANUAL
MANAGING AND CUSTOMIZING THE DRIVE
– 47
After the drive erase operation completes, go to
support.wdc.com
and see Knowledge
Base answer ID 6743 for information about downloading and restoring the WD software
and disk image on your My Passport drive.
Note:
Erasing your drive also removes your password. If you used a password to
protect your drive, you will need to re-create it after restoring the
WD
software and disk image
. (See “Password Protecting the Drive” on
page 34.)
Using the WD Drive Unlock Utility
To erase your My Passport when the drive is locked and you have forgotten or lost your
password:
1.
Start the WD Drive Unlock utility by either:
•
Using your computer’s file management utility to open the WD Unlocker virtual
CD and double-clicking the Unlock.exe application
•
Clicking
Start
>
My Computer
, opening the WD Unlocker virtual CD listing under
Devices with Removable Storage, and double-clicking the Unlock.exe file
2.
Make five attempts to unlock the drive by:
a.
Typing a password in the
Password
box.
b.
Clicking
Unlock Drive
.