3Com 3103 User Guide - Page 121

Moving Your Telephone 121 Moving Your Telephone Swapping Telephones Cleaning Your Telephone Troubleshooting Problems All 3Com Telephones have the Automatic Telephone Relocation feature. Each telephone has a unique "address." You can move your telephone to another location, connect it to any Ethernet jack on the LAN, and still maintain all of your personalized features, speed dials, and extension number. Because your extension number and personal settings are associated with your physical telephone, only your administrator can move phone extension settings from one telephone to another. Always unplug your telephone from the power source and from the network before you clean it. Use a soft cloth dampened with mild detergent. WARNING: Failure to unplug the telephone before you clean it could result in electrical shock. Table 12 lists possible problems that you may encounter and the most likely solutions. Where possible, each solution refers to the section in this guide where you can find detailed information. Table 12 Possible Problems Possible Problem My telephone has no dial tone. The display panel is blank. Suggested Solutions ■ Verify that the power cord is fully inserted in the correct connector on the underside of the telephone. Use the strain relief tab to prevent the cord from becoming unplugged. ■ Verify that each Ethernet cable is connected and that each cable is in the proper connection. ■ Remove and add power to the telephone by unplugging the power cord at the electric outlet and plugging it back in. ■ If the telephone is powered through a powered Ethernet cable, make sure that power is applied to the cable at its source.