3Com 3103 User Guide - Page 76
Listening to Your Messages in Your E-mail, Account (Billing) Codes
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76 CHAPTER 6: GETTING MORE FROM YOUR TELEPHONE SYSTEM For help on accessing NBX features from an analog telephone, see the NBX Feature Codes Guide in the NBX NetSet™ utility. For how to set up your NBX NetSet utility password the first time, see Chapter 1. Listening to Your Messages in Your E-mail You can listen to your voice mail from any computer that allows you to access your e-mail. Your e-mail software application must be IMAP-4 compliant, such as Microsoft Outlook. See your administrator for assistance with this feature. If you configure your first off-site notification method to send you an e-mail message when you have voice messages, the NBX system sends each voice mail message as a sound-file attachment to an e-mail message. To listen to your messages using your computer, it must have a sound device such as a USB headset or a sound card with either speakers or headphones. When you delete the e-mail message that contains the attached voice message, you are not deleting the voice message on the NBX system. To delete voice messages from the NBX system, you must access your voice mailbox through the telephone or the NBX NetSet utility. See "Off-Site Notification" in Chapter 5 for a discussion of off-site notification behavior. Account (Billing) Codes Account Codes allow your administrator to track calls that are associated with an individual client or account. When you dial a call or when you answer your telephone, you dial a numeric account code that allows the NBX system to track time spent on the telephone with a client, perhaps to be associated with a billable account. You may be forced to enter an account code for outgoing external calls. See NetSet > Personal Settings > User Information > Call Permissions to see if you are forced to enter an account code. See NetSet > Personal Settings > Account Codes for a list of public account codes.