3Com 3103 User Guide - Page 125

INDEX A Access buttons 1105 Attendant Console 112 3103 Manager's Telephone 21 3105 Attendant Console 111 account codes and billing codes 76 feature code 105 ACD 81 and the Do Not Disturb feature 69 feature code 105 administrator, definition 10 agent (supervisory monitoring) 87 change 89 all calls, forwarding 47 All Ports Busy message 122 analog telephones on an NBX system 13 announcements, broadcasting 91, 92 answering calls 43 applying your call permissions to another telephone 71 Attendant Console 1105 Access buttons 112 3105 Access buttons 111 creating labels 63 overview 110 Auto Attendant, definition 10 automatic call distribution (ACD) 81 feature code 105 automatic telephone relocation 59 B barge-in 88 billing and account codes 76 feature code 105 blocking internal and external ID 77 unauthorized outbound calls 70 bracket 3103, telephone support 119 branch offices, calling 97 bridged extensions 99, 100 broadcasting announcements 91, 92 busy line (call forwarding) 46 buttons 1105 Attendant Console 112 3103 Manager's Telephone 19 3105 Attendant Console 111 C call centers 81 call coverage point 46 call forward all calls 47 busy line 46 call coverage point 46 default 47, 50 feature codes 105 override 51 precedence 51 problems with 123 ring no answer 46 call logs, on telephone display panel 44 call park default extensions 90 feature code 105 introduction 90 retrieving a parked call 91 Call Park button 1105 Attendant Console 113 3105 Attendant Console 111 call permissions applying yours to another telephone 71 introduction 71 call pickup directed 80 feature codes 105 group 80 introduction 79 problem 123 call toggle feature code 105 caller ID feature code 106 identity restriction 78 restricting on outbound calls 78