3Com 3103 User Guide - Page 53

More Than One Call, Transferring a Call, Announced (Screened) Transfer, Right, Select, New Call

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Page 53 highlights

Transferring a Call 53 More Than One Call The number of simultaneous calls you can have on your 3Com Manager's Telephone can be set by your administrator. To place more than one call on hold on a 3Com Manager's Telephone: 1 Press the Hold button. Or press the Right button corresponding to the call for the Actions menu, scroll to Hold, and press Select. 2 Press the New Call button. OR press the Left button to choose a new line to make a new call. OR, if one of the Access buttons is configured to access an external line directly, press that Access button. When you hear the dial tone on the newly selected line, dial the call. 3 To receive a call, select the incoming call on the display panel with the Left button. 4 Repeat this procedure to put other calls on hold. 5 To return to any call on hold, press the corresponding Left button. Use the scroll buttons to locate the call if necessary. Transferring a Call When you answer an incoming telephone call, the Transfer feature allows you to send that call from your telephone to any other internal line or, if your call permissions allow, to an outside line. To view your permissions, log in to NBX NetSet > User Information > Call Permissions. Your administrator can change your call permissions. Announced Before you complete a transfer, you can announce to the recipient that (Screened) Transfer you are transferring a call. The recipient can then decide whether to take the call. To announce a transfer: 1 While on a call, press the Transfer button. The system places the caller on hold and selects a new line. 2 Dial the number to which you want to transfer the call. OR choose the number from the Directory or Speed Dial lists. 3 When the recipient answers, announce the call. ■ If the recipient wants to take the call, press Transfer again to complete the transfer. OR press the Complete soft button. ■ If the recipient does not want to take the call, press the Exit soft button. The call you tried to transfer is now on hold.

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Transferring a Call
53
More Than One Call
The number of simultaneous calls you can have on your 3Com Manager’s
Telephone can be set by your administrator.
To place more than one call on hold on a 3Com Manager’s Telephone:
1
Press the
Hold
button. Or press the
Right
button corresponding to the
call for the Actions menu, scroll to
Hold
, and press
Select
.
2
Press the
New Call
button. OR press the
Left
button to choose a new
line to make a new call. OR, if one of the
Access
buttons is configured to
access an external line directly, press that
Access
button. When you hear
the dial tone on the newly selected line, dial the call.
3
To receive a call, select the incoming call on the display panel with the
Left
button.
4
Repeat this procedure to put other calls on hold.
5
To return to any call on hold, press the corresponding
Left
button. Use
the scroll buttons to locate the call if necessary.
Transferring a Call
When you answer an incoming telephone call, the Transfer feature allows
you to send that call from your telephone to any other internal line or, if
your call permissions allow, to an outside line. To view your permissions,
log in to
NBX NetSet > User Information > Call Permissions
. Your
administrator can change your call permissions.
Announced
(Screened) Transfer
Before you complete a transfer, you can announce to the recipient that
you are transferring a call. The recipient can then decide whether to take
the call. To announce a transfer:
1
While on a call, press the
Transfer
button. The system places the caller
on hold and selects a new line.
2
Dial the number to which you want to transfer the call. OR choose the
number from the Directory or Speed Dial lists.
3
When the recipient answers, announce the call.
■
If the recipient wants to take the call, press
Transfer
again to
complete the transfer. OR press the
Complete
soft button.
■
If the recipient does
not
want to take the call, press the
Exit
soft
button. The call you tried to transfer is now on hold.