3Com 3103 User Guide - Page 50
Call Forward Default, Call Forward Override
UPC - 662705508740
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50 CHAPTER 4: STANDARD FEATURES Default The Call Forward Default page defines basic call forwarding. You choose from four destinations: voicemail box, a phone number, the automated attendant, or disconnection. You can override these settings on the Call Forward Override page or by making changes on the telephone. To set the default call forwarding: 1 Log in to NBX NetSet > User Information > Call Forward Default. 2 Select your choice for the Number of rings before forwarding a call. 3 Select a call coverage point: ■ If you select Forward to voicemail box, the caller can leave a message. ■ If you select Forward phone number, enter that extension or external phone number in the box. The number that you choose may be limited by your call permissions. To view your permissions, see NBX NetSet > User Information > Call Permissions. The check box below Forward phone number specifies where you want to forward calls that are not answered at the internal extension that you specified as the Forward phone number. If you check the box, calls that are unanswered at the number you forward them to are passed on to your choice of: ■ User Voicemail - Your voicemail box ■ Default Menu - The default automated attendant, usually extension 500 ■ Voicemail - The default system voicemail, usually extension 501 If you leave the box unchecked, calls that are unanswered at the number you forward them to are passed on to the destination specified for that number. This setting can result in having your calls forwarded to another person's voicemail or to a loop of forwarding where the call is never answered.