3Com 3103 User Guide - Page 54
Blind Transfer, Direct Mail Transfer, Release, Transfer, Features
UPC - 662705508740
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54 CHAPTER 4: STANDARD FEATURES Your administrator can disable Announced Transfers (by enabling the One Button Transfer feature) for the entire NBX system. When that setting is enabled, every time that you transfer a call, the call is transferred as soon as you dial the extension and hang up - without waiting for you to announce the call. You can also press Release to hang up. Blind Transfer In a blind transfer, you transfer the call without notifying the recipient: 1 While on a call, press the Transfer button. The system places the caller on hold and selects a new line. 2 Dial the number to which you want to transfer the call. OR choose the number from the Directory or Speed Dial lists. 3 As soon as you hear a full ring, press the Transfer button and hang up. OR press the Complete soft button. (If you press the Transfer or Complete button too soon after you dial the number, the transfer might not occur.) On a 3Com Manager's Telephone, you can also press the Right button corresponding to the call and choose Transfer from the Actions menu to transfer a call. OR press the Features soft button and enter the Feature Code. Direct Mail Transfer You can transfer a call directly into another user's voice mailbox. The call does not ring on that user's telephone. Calls transferred to a user's mailbox by means of Direct Mail Transfer are always directed into that user's voice mailbox, even if the recipient has specified a different call coverage point. On a 3Com Manager's Telephone: 1 While you are on a call, press any Access button assigned to Direct Mail Transfer. 2 Dial the extension of the person to whose voice mailbox you want to transfer the call. 3 Hang up the handset.