Aastra OpenPhone 73 User Guide - Page 48
Signalling on the Call Keys, 2.2.3 Calls in the Call-waiting Queue, call-waiting queue
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Telephoning General Functions 2.2.2 Signalling on the Call Keys The LEDs and symbols on the call keys indicate the following states: First call Further call Further call, call-waiting queue is full Key seized Call held Team member's key is seized LED flashes rapidly Bell is displayed LED flashes rapidly Bell is displayed Short beep tone (only on the OpenPhone 75) LED on Arrow is displayed LED flashes slowly Arrow is displayed LED on Handset and team key text are dis- played 2.2.3 Calls in the Call-waiting Queue The system administrator can configure and activate a call-waiting queue especially for your telephone in the OpenCom 100/OpenCom X300 system. While you are making a call, new calls can be queued. These callers first hear an announcement (if the system administrator has preset an announcement) and then the ring tone. The number of calls permitted in the call-waiting queue is set by the system administrator during system configuration, 5 calls for example. When this number is reached, further callers hear the busy tone. The calls in the queue are put through in order of priority (baby calls, door calls, VIP calls, other internal and external calls), irrespective of the order in which they came in. Calls that have been in the queue for too long are removed, and the callers then hear the busy tone. The period of time until a call is released is set by the network operator. In Germany this is usually two minutes and in other European countries usually three minutes. Your telephone can have a call-waiting queue even if it belongs to a subscriber group, where it simultaneously affects call forwarding. 46