Aastra OpenPhone 73 User Guide - Page 89
Enquiry, Toggling and Transfer, Using Direct-call Keys, Enquiry Calls, Toggling, Transferring
View all Aastra OpenPhone 73 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 89 highlights
Team Functions Managing Calls in a Team Using Direct-call Keys g Via direct-call keys you can only make calls to team and trunk keys pro- grammed with the same telephone number. No calls are signalled to direct-call keys. 4.1.3 Enquiry, Toggling and Transfer For information on how to use these functions, please also refer to the chapter entitled Enquiry, Toggling, Transfer and Conference starting on page 66. Within a team you can put a call on hold for enquiries or transfers. Calls on hold are indicated by the LED flashing slowly on your telephone. While the call is on hold you can make an enquiry call to another member in the team and transfer the call. The following is a brief description of all call keys (trunk key, team key, busy key and direct-call key). Enquiry Calls g Press the call key of the team member with whom you want to consult. The original call is put on hold. Toggling g To toggle (i.e. switch back and forth between the two subscribers in the call), press the key of the held subscriber. Transferring Gh Announce the call transfer to the other team member and put the handset on the hook. The call on hold is now transferred to the other team member. 87