Aastra OpenPhone 73 User Guide - Page 90
Holding and Transferring Calls with a Feature Key, Accepting Calls with a Team Key
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Team Functions Managing Calls in a Team Holding and Transferring Calls with a Feature Key Using the "Hold" function, team members can accept a call that has been parked by another team member. This function is especially useful for teams working in the same room where the members can speak across the room. To use the "Hold" function, it must be programmed to an unused feature key. G gh Gg g You are speaking via a call key, e. g. the trunk key with the telephone number 11. Press the "Hold" feature key to put the call on hold. Put the handset on the hook. On the team telephones with the telephone number 11 programmed on a trunk key or a team key, the LED for the programmed key flashes. The display indicates that a call for the telephone number 11 is put on hold (is parked). Tell the other team members that a call is waiting to be accepted by another team member. Accepting Calls with a Team Key: Another team member picks up the handset and presses the team key to which the telephone number 11 has been assigned. Accepting Calls with a Trunk Key: Another team member presses the trunk key to which the telephone number 11 has been assigned. For information on how to program the feature keys, please refer to the chapter entitled Programming Features starting on page 122. 88