Adaptec ANA-62022 User Guide - Page 111

Isolating Faulty Hardware, Troubleshooting

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DuraLAN Fast Ethernet NICs User's Guide Isolating Faulty Hardware If your problem persists, try the following: s Replace the NIC with the same type of Adaptec NIC that is known to work. If the new NIC functions properly, the problem is related to the original NIC. s Install the NIC in another functioning computer, and run the tests again. If the NIC works in this machine, the problem is related to one of three areas: - The computer is faulty - There is a hardware conflict - There are problems with the cables or connectors Troubleshooting Use the following table to help answer common questions. For more information on FAQs, see the www.adaptec.com support site. Symptom Solution Adaptec NIC is conflicting with an installed PCI SCSI Adapter Workstations cannot connect to the NetWare server Error messages during NetWare driver installation Configure the NIC and SCSI adapters to use different interrupts via BIOS, System Configuration Utility (SCU), or EISA Configuration Utility (ECU) provided by the system vendor. Make sure the workstation and server are using the same frame type. Add the following two lines to the NetWare Server startup.ncf file: set minimum packet receive buffers=512 set maximum packet receive buffers=1024 For Failover and Port Aggregation NetWare servers, verify that IPX retry count = 255 is on each workstation. See Connecting Clients to the NetWare SA, FO, PA, or FEC Server on page 6-4. Install NetWare Service Pack 6 (iwsp6) or later, select ODI 3.31 specification, then install the DuraLAN NIC driver. B-2

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B-2
DuraLAN Fast Ethernet NICs User’s Guide
Isolating Faulty Hardware
If your problem persists, try the following:
■
Replace the NIC with the same type of Adaptec NIC that is
known to work. If the new NIC functions properly, the problem
is related to the original NIC.
■
Install the NIC in another functioning computer, and run the
tests again. If the NIC works in this machine, the problem is
related to one of three areas:
–
The computer is faulty
–
There is a hardware conflict
–
There are problems with the cables or connectors
Troubleshooting
Use the following table to help answer common questions. For
more information on FAQs, see the
www.adaptec.com
support site.
Symptom
Solution
Adaptec NIC is
conflicting with an
installed PCI SCSI
Adapter
Configure the NIC and SCSI adapters to use
different interrupts via BIOS, System
Configuration Utility (SCU), or EISA
Configuration Utility (ECU) provided by
the system vendor.
Workstations cannot
connect to the NetWare
server
Make sure the workstation and server are
using the same frame type. Add the
following two lines to the NetWare Server
startup.ncf
file:
set minimum packet receive buffers=512
set maximum packet receive buffers=1024
For Failover and Port Aggregation
NetWare servers, verify that
IPX retry count
= 255
is on each workstation. See
Connecting Clients to the NetWare SA, FO,
PA, or FEC Server
on page 6-4
.
Error messages during
NetWare driver
installation
Install NetWare Service Pack 6 (iwsp6) or
later, select
ODI 3.31 specification
, then
install the DuraLAN NIC driver.