Brother International MFC 8890DW Service Manual - Page 153

Pickup function of paper tray does not work., The new toner is not detected.

Page 153 highlights

■ Pickup function of paper tray does not work. Step 1 2 3 4 5 Cause Remedy Link lever not operating smoothly or Make sure correct movemet of the link catching. lever. Pickup roller holder ASSY not operating smoothly or catching. Make sure correct movement of the pickup roller holder ASSY. Link lever damaged Replace the link lever. Roller holder ASSY failure Replace the roller holder ASSY. Paper feed/belt cleaner motor failure Replace the paper feed/belt cleaner motor. ■ The new toner is not detected. Step 1 2 3 4 Cause Remedy New toner actuator not operating smoothly or catching. Make sure correct movement of the new toner actuator of the appropriate color. New toner actuator damaged Replace the drum unit. Main PCB failure Replace the main PCB ASSY. Toner sensor PCB (TE/NEW) failure Replace the toner sensor PCB ASSY (TE/ NEW) of the appropriate color. ■ Printing from Macintosh applications fails. - Check that the printer driver which, is supplied with the product, is installed in Library/ Printers, and that the print queue is created. - Check the connecting end on the printer browser. It must be matched with the connecting end which is actually connected. Step 1 2 Possible cause Check Result Remedy Failure inside the machine Does the machine print test pattern? (Check it following the procedure described in "4.5 Test Pattern 1 (Function code 09)" in Chapter 7.) Identify the error type, and then refer to the specified section of this chapter. No Breakage of main PCB Does the machine make a print using a correct PC and a USB cable? Replace the main PCB No ASSY. ■ USB direct printing does not work. Step 1 2 Cause USB host PCB failure Main PCB failure Remedy Replace the USB host PCB. Replace the main PCB ASSY. 3-81 Confidential

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3-81
Confidential
Pickup function of paper tray does not work.
The new toner is not detected.
Printing from Macintosh applications fails.
USB direct printing does not work.
Step
Cause
Remedy
1
Link lever not operating smoothly or
catching.
Make sure correct movemet of the link
lever.
2
Pickup roller holder ASSY not
operating smoothly or catching.
Make sure correct movement of the
pickup roller holder ASSY.
3
Link lever damaged
Replace the link lever.
4
Roller holder ASSY failure
Replace the roller holder ASSY.
5
Paper feed/belt cleaner motor failure
Replace the paper feed/belt cleaner
motor.
Step
Cause
Remedy
1
New toner actuator not operating
smoothly or catching.
Make sure correct movement of the new
toner actuator of the appropriate color.
2
New toner actuator damaged
Replace the drum unit.
3
Main PCB failure
Replace the main PCB ASSY.
4
Toner sensor PCB (TE/NEW) failure
Replace the toner sensor PCB ASSY (TE/
NEW) of the appropriate color.
<User Check>
-
Check that the printer driver which, is supplied with the product, is installed in Library/
Printers, and that the print queue is created.
-
Check the connecting end on the printer browser. It must be matched with the
connecting end which is actually connected.
Step
Possible cause
Check
Result
Remedy
1
Failure inside the
machine
Does the machine print
test pattern?
(Check it following the
procedure described in
"4.5 Test Pattern 1
(Function code 09)" in
Chapter 7
.)
No
Identify the error type, and
then refer to the specified
section of this chapter.
2
Breakage of
main PCB
Does the machine make
a print using a correct
PC and a USB cable?
No
Replace the main PCB
ASSY.
Step
Cause
Remedy
1
USB host PCB failure
Replace the USB host PCB.
2
Main PCB failure
Replace the main PCB ASSY.