Canon MAXIFY MB5420 MB5400 series PDF User Manual Mac - Page 854
Errors When You Receive Fax
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cord before automatic redialing is complete, all faxes stored in the printer's memory are deleted and not sent. Resend the document. Errors When You Receive Fax If an error occurs when you receive a fax, the error number is printed on RX REPORT or ACTIVITY REPORT (there are some errors for which the cause is also printed). The causes corresponding to the error numbers are as follows. No. Cause Action #003 It takes too long to re- Contact the sender and have the sender divide the fax or set the image quality (Fax ceive a page. resolution) to a lower setting and resend it. #005 No answer. When receiving a fax manually, the printer could not detect the signals from the sender's fax device. Contact the sender and have the sender resend it, or set the printer to receive the fax automatically. #037 Memory is full. The printer could not receive a fax because its memory is full. Delete contents in memory, and then ask the sender to resend the fax. See Document Stored in Printer's Memory. #046 Reception has been re- Reception has been rejected because the fax matches the fax rejection condition jected due to the speci- specified by FAX reception reject in Security control under FAX settings. fied fax rejection condi- For details, see Rejecting Fax Reception. tion. #099 The Stop button was pressed during reception. The Stop button was pressed to cancel reception of the fax. Contact the sender and have the sender resend it if necessary. #995 The received fax was deleted. The received fax was deleted before being saved to the USB flash drive, forwarded to the shared folder on the computer, or printed. Contact the sender and have the sender resend it if necessary. 854