Canon PowerShot S10 Software Starter Guide - Page 62

Troubleshooting the Computer Connection

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Troubleshooting the Computer Connection Double-Check: 1. Is the cable between the camera and computer correctly attached? ( p. 7 or p. 40) 2. Is the camera's mode dial turned to the position? ( p. 10 or p. 45) 3. Is the battery charge sufficient? You are recommended to use the AC adapter when connecting to a computer. If the above conditions are met, check the following items. • Confirm that the port selected in the Communication Settings dialog is the one to which the camera is connected. Please see the respective pages below. Windows Platform ( p. 16) Macintosh Platform ( p. 46) • If there is more than one port, try connecting via another (different) port. • Set the baud rate to a lower setting in the [Communication Settings] dialog. • If you are using LocalTalk, set AppleTalk to [Inactive]. ( p. 45 Step 2, p. 55 Step 2) If the problem persists after implementing the suggestions above, please contact a Canon Customer Support Help Desk. 58

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58
Troubleshooting the Computer Connection
Double-Check:
1.
Is the cable between the camera and computer correctly attached?
(
p. 7 or p. 40)
2.
Is the camera’s mode dial turned to the
position? (
p. 10 or p. 45)
3.
Is the battery charge sufficient?
You are recommended to use the AC adapter when connecting to a computer.
If the above conditions are met, check the following items.
• Confirm that the port selected in the Communication Settings dialog is
the one to which the camera is connected. Please see the respective
pages below.
Windows Platform (
p. 16)
Macintosh Platform (
p. 46)
• If there is more than one port, try connecting via another (different)
port.
• Set the baud rate to a lower setting in the [Communication Settings]
dialog.
• If you are using LocalTalk, set AppleTalk to [Inactive].
(
p. 45 Step 2, p. 55 Step 2)
If the problem persists after implementing the suggestions above, please contact a Canon
Customer Support Help Desk.