Canon imageCLASS 2300N Basic Guide for imageCLASS 2300 - Page 131

When Problems Occur during Fax Operations, Sending Documents

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When Problems Occur during Fax Operations If an error occurs during fax operations, check the following points. Sending Documents You cannot send a document after dialing. Cause 1 Is your machine set to the correct telephone line type (pulse or tone)? Remedy Check the telephone line type and set the machine to the correct type. Cause 2 Is your machine in copy mode? Remedy Press [FAX] to light the FAX indicator. Cause 3 Is the document set properly? Remedy Reset the document and try sending again. Troubleshooting Cause 4 Did you dial the right telephone number? Remedy Try dialing the number again. If the number is registered for one-touch or coded speed dialing, check that the number is correct. Cause 5 Is the other party's fax machine out of paper? 10 Remedy Contact the other party to check whether their fax machine is out of paper. Cause 6 Is the other party's line busy with sending, receiving, or a voice call? Remedy Contact your carrier to check whether the line is busy or not. Memory fills up immediately when you try to send. Cause 1 Are you sending with the resolution set to 'SUPER FINE' or 'ULTRA FINE', or image quality set to 'PHOTO' or 'TEXT/PHOTO'? Remedy 1 If your document does not contain fine text or photographs, set the resolution to 'STANDARD' and image quality to 'TEXT'. Remedy 2 If your document contains fine text or photographs, send it directly rather than using a memory transmission. 10-8 When Problems Occur during Fax Operations

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When Problems Occur during Fax Operations
10-8
When Problems Occur during Fax Operations
If an error occurs during fax operations, check the following points.
Sending Documents
You cannot send a document after dialing.
Cause 1
Is your machine set to the correct telephone line type (pulse or tone)?
Remedy
Check the telephone line type and set the machine to the correct type.
Cause 2
Is your machine in copy mode?
Remedy
Press [FAX] to light the FAX indicator.
Cause 3
Is the document set properly?
Remedy
Reset the document and try sending again.
Cause 4
Did you dial the right telephone number?
Remedy
Try dialing the number again. If the number is registered for one-touch or coded
speed dialing, check that the number is correct.
Cause 5
Is the other party's fax machine out of paper?
Remedy
Contact the other party to check whether their fax machine is out of paper.
Cause 6
Is the other party's line busy with sending, receiving, or a voice call?
Remedy
Contact your carrier to check whether the line is busy or not.
Memory
fi
lls up immediately when you try to send.
Cause 1
Are you sending with the resolution set to 'SUPER FINE' or 'ULTRA FINE', or
image quality set to 'PHOTO' or 'TEXT/PHOTO'?
Remedy 1
If your document does not contain
fi
ne text or photographs, set the resolution to
'STANDARD' and image quality to 'TEXT'.
Remedy 2
If your document contains
fi
ne text or photographs, send it directly rather than
using a memory transmission.
Troubleshooting
10