Compaq LTE 5000 Compaq LTE 5000 Family of Personal Computers Beyond Setup - Page 128

Checklist for Minor Problems

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Checklist for Minor Problems If you encounter some minor problem with your computer or software, go through the following checklist for possible solutions. s Is the computer turned on (the power light and power icon are on)? s Is the computer connected to an external power source, or does it have a fully charged battery installed? s Are all cables connected properly and securely? s Have you installed all device drivers needed for new equipment? Did you double-click the Add New Hardware icon or the Printers icon in Control Panel for help installing new equipment that is not Plug and Play? s Did the computer boot from a hard drive that has the LTE 5000 software necessary to access all the computer resources? s If the problem appears related to software, have you read the software documentation? s Have you scanned the computer for viruses? 13-2 Troubleshooting

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13-2
Troubleshooting
Checklist for Minor Problems
If you encounter some minor problem with your computer or software,
go through the following checklist for possible solutions.
■
Is the computer turned on (the power light and power icon
are on)?
■
Is the computer connected to an external power source, or does
it have a fully charged battery installed?
■
Are all cables connected properly and securely?
■
Have you installed all device drivers needed for new equipment?
Did you double-click the Add New Hardware icon or the
Printers icon in Control Panel for help installing new equipment
that is not Plug and Play?
■
Did the computer boot from a hard drive that has the LTE 5000
software necessary to access all the computer resources?
■
If the problem appears related to software, have you read the
software documentation?
■
Have you scanned the computer for viruses?