Compaq LTE 5000 Compaq LTE 5000 Family of Personal Computers Beyond Setup - Page 138

Solving Infrared Problems

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Solving Infrared Problems Problem Cannot link with another computer. Cannot transmit data. Cause Solution(s) Microsoft Direct Cable Connection is not running on both computers. Install the Microsoft Direct Cable Connection on the second computer and start the program on both computers. Baud rate conflict. Select the same baud rate for both computers. Interrupt request (IRQ) conflict. Check for IRQ conflicts in System Properties Device Manager and in Computer Setup. Reassign if two devices have the same IRQ address. A physical condition exists that Refer to the solutions below for affects the connection. data transmission problems. Direct sunlight, fluorescent light, Remove the interfering light or flashing incandescent light is sources. close to the infrared connections. Interference from other wireless Keep remote control units such devices. as wireless headphones and other audio devices away from the infrared connections. Physical obstruction. Do not place objects between the two units that will interfere with a line-of-sight data transmission. Movement. Do not move either unit during data transmission. Orientation. Adjust devices so that they point within 30 degrees of each other. Distance. Verify that devices are not more than 3 feet (1 m) apart. 13-12 Troubleshooting

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13-12
Troubleshooting
Solving Infrared Problems
Problem
Cause
Solution(s)
Cannot link with
another computer.
Microsoft Direct Cable
Connection is not running on
both computers.
Install the Microsoft Direct Cable
Connection on the second
computer and start the program
on both computers.
Baud rate conflict.
Select the same baud rate for
both computers.
Interrupt request (IRQ) conflict.
Check for IRQ conflicts in System
Properties Device Manager and
in Computer Setup. Reassign if
two devices have the same IRQ
address.
A physical condition exists that
affects the connection.
Refer to the solutions below for
data transmission problems.
Cannot transmit
data.
Direct sunlight, fluorescent light,
or flashing incandescent light is
close to the infrared
connections.
Remove the interfering light
sources.
Interference from other wireless
devices.
Keep remote control units such
as wireless headphones and
other audio devices away from
the infrared connections.
Physical obstruction.
Do not place objects between the
two units that will interfere with a
line-of-sight data transmission.
Movement.
Do not move either unit during
data transmission.
Orientation.
Adjust devices so that they point
within 30 degrees of each other.
Distance.
Verify that devices are not more
than 3 feet (1 m) apart.