Compaq dx7500 Service Reference Guide: HP Compaq dx7500 Business PC - Page 188
Table C-17, Solving Internet Access Problems continued
![]() |
View all Compaq dx7500 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 188 highlights
Table C-17 Solving Internet Access Problems (continued) Unable to connect to the Internet. Cause Solution Windows XP 1. Select Start > Control Panel. 2. Double-click Internet Options. 3. On the General tab, click the Delete Cookies button. Cannot automatically launch Internet programs. Cause Solution You must log on to your ISP before some programs will start. Log on to your ISP and launch the desired program. Internet takes too long to download Web sites. Cause Modem is not set up properly. Solution Verify that the modem is connected and communicating properly. Windows XP 1. Select Start > Control Panel. 2. Double-click System. 3. Click the Hardware tab. 4. In the Device Manager area, click the Device Manager button. 5. Double-click Modems. 6. Double-click Agere Systems PCI-SV92PP Soft Modem. 7. On the General tab, click Diagnostics. 8. Click Query Modem. A "Success" response indicates the modem is connected and working properly. Windows Vista 1. Select Start > Control Panel. 2. Click on System and Maintenance. 3. Click on System. 4. In the Tasks list, select Device Manager. 5. Double-click Modems. 6. Double-click Agere Systems PCI-SV92PP Soft Modem. 178 Appendix C Troubleshooting Without Diagnostics
![](/manual_guide/products/compaq-dx7500-service-reference-guide-hp-compaq-dx7500-business-pc-72345e2/188.png)