Home » Compaq Manuals » Desktops » Compaq dx7500 » Manual Viewer

Compaq dx7500 Service Reference Guide: HP Compaq dx7500 Business PC - Page 37

Unsupported USB Flash Media Device, Computer Setup F10 Utility.

Add to My Manuals
Save this manual to your list of manuals

Page 37 highlights

CAUTION: If a drive does not match the USB flash media device, do not proceed. Data loss can occur. Check all USB ports for additional storage devices. If any are found, remove them, reboot the computer, and proceed from step 4. If none are found, either the system does not support the USB flash media device or the USB flash media device is defective. DO NOT proceed in attempting to make the USB flash media device bootable. 6. Exit FDISK by pressing the Esc key to return to the A:\ prompt. 7. If your bootable DOS diskette contains SYS.COM, go to step 8. Otherwise, go to step 9. 8. At the A:\ prompt, enter SYS x: where x represents the drive letter noted above. CAUTION: Be sure that you have entered the correct drive letter for the USB flash media device. After the system files have been transferred, SYS will return to the A:\ prompt. Go to step 13. 9. Copy any files you want to keep from your USB flash media device to a temporary directory on another drive (for example, the system's internal hard drive). 10. At the A:\ prompt, enter FORMAT /S X: where X represents the drive letter noted before. CAUTION: Be sure that you have entered the correct drive letter for the USB flash media device. FORMAT will display one or more messages and ask you each time whether you want to proceed. Enter Y each time. FORMAT will format the USB flash media device, add the system files, and ask for a Volume Label. 11. Press Enter for no label or enter one if desired. 12. Copy any files you saved in step 9 back to your USB flash media device. 13. Remove the diskette and reboot the computer. The computer will boot to the USB flash media device as drive C. NOTE: The default boot order varies from computer to computer, and it can be changed in the Computer Setup (F10) Utility. If you have used a DOS version from Windows 9x, you may see a brief Windows logo screen. If you do not want this screen, add a zero-length file named LOGO.SYS to the root directory of the USB flash media device. Return to Copying to Multiple Computers on page 25. Unsupported USB Flash Media Device To create a bootable USB flash media device, you must have: ● a USB flash media device ● a bootable DOS diskette with the FDISK and SYS programs (If SYS is not available, FORMAT may be used, but all existing files on the USB flash media device will be lost.) ● a PC that is bootable from a USB flash media device Replicating the Setup 27

Section	Page
Installing and Customizing the Software	11
Installing the Operating System	11
Installing or Upgrading Device Drivers	11
HP Backup and Recovery Manager	11
Computer Setup (F10) Utility	13
Computer Setup (F10) Utilities	13
Using Computer Setup (F10) Utilities	13
Computer Setup—Main	14
Computer Setup—Advanced	15
Computer Setup—Power	16
Computer Setup—Boot	17
Computer Setup—Exit	17
Recovering the Configuration Settings	18
Computer Diagnostic Features	19
HP Insight Diagnostics	19
Accessing HP Insight Diagnostics	19
Survey Tab	20
Test Tab	21
Status Tab	21
Log Tab	22
Help Tab	22
Saving and Printing Information in HP Insight Diagnostics	23
Downloading the Latest Version of HP Insight Diagnostics	23
Protecting the Software	23
HP Backup and Recovery Manager	24
Desktop Management	25
Initial Configuration and Deployment	25
HP Software Agent	26
Altiris Deployment Solution Agent	26
Remote System Installation	27
Software Updating and Management	27
HP Client Management Interface	27
HP SoftPaq Download Manager	28
HP System Software Manager	28
HP ProtectTools Security Manager	29
HP Client Automation Starter and Standard Editions	29
HP Client Automation Enterprise Edition	30
HP Client Manager from Symantec	30
Altiris Client Management Suite	31
HP Client Catalog for Microsoft System Center & SMS Products	31
HP Backup and Recovery Manager	31
Verdiem Surveyor	32
HP Proactive Change Notification	32
Subscriber’s Choice	32
Retired Solutions	33
ROM Flash	33
Remote ROM Flash	33
HPQFlash	33
Boot Block Emergency Recovery Mode	33
Replicating the Setup	34
Copying to Single Computer	34
Copying to Multiple Computers	35
Creating a Bootable Device	36
Supported USB Flash Media Device	36
Unsupported USB Flash Media Device	37
Dual-State Power Button	39
HP Web Site Support	39
Industry Standards	40
Asset Tracking and Security	40
Password Security	41
Establishing a Supervisor Password Using Computer Setup	41
Entering a Supervisor Password or User password	42
Changing a Supervisor or User password	42
Deleting a Supervisor or User Password	43
National Keyboard Delimiter Characters	43
Clearing Passwords	43
Cable Lock Provision	44
Fault Notification and Recovery	44
Drive Protection System	44
Surge-Tolerant Power Supply	44
Thermal Sensor	44
Serial ATA (SATA) Drive Guidelines and Features	45
SATA Hard Drives	45
SATA Hard Drive Cables	45
SATA Data Cable	45
SMART ATA Drives	46
Hard Drive Capacities	46
Identifying the Chassis, Routine Care, and Disassembly Preparation	47
Chassis Designations	47
Microtower (MT)	47
Small Form Factor (SFF)	48
Electrostatic Discharge Information	48
Generating Static	48
Preventing Electrostatic Damage to Equipment	49
Personal Grounding Methods and Equipment	49
Grounding the Work Area	50
Recommended Materials and Equipment	50
Operating Guidelines	51
Routine Care	52
General Cleaning Safety Precautions	52
Cleaning the Computer Case	52
Cleaning the Keyboard	52
Cleaning the Monitor	53
Cleaning the Mouse	53
Service Considerations	53
Power Supply Fan	53
Tools and Software Requirements	53
Screws	54
Cables and Connectors	54
Hard Drives	54
Lithium Coin Cell Battery	54
Removal and Replacement Procedures Microtower (MT) Chassis	56
Serial Number Location	56
Preparation for Disassembly	57
Access Panel	58
Front Bezel	59
Bezel Blanks	60
Memory	61
DDR2-SDRAM DIMMs	61
Populating DIMM Sockets	62
Installing Memory Modules	63
Expansion Cards	65
Cable Management	69
Cable Connections	71
Drives	72
Drive Positions	72
Installing Additional Drives	73
System Board Drive Connections	74
Removing an Optical Drive	75
Installing an Optical Drive into the 5.25-inch Drive Bay	76
Removing an External 3.5-inch Drive	78
Installing a Drive into the 3.5-inch External Drive Bay	80
Removing an Internal 3.5-inch Hard Drive	81
Installing an Internal 3.5-inch Hard Drive	84
Front I/O and USB Panel Housing Assembly	87
Power Switch/LED Assembly	88
Speaker	89
System Fan	90
Heatsink assembly	91
Processor	92
Power Supply	93
System Board	94
Battery	95
Type 1 Battery Holder	96
Type 2 Battery Holder	96
Type 3 Battery Holder	97
Installing a Security Lock	98
Cable Lock	98
Padlock	98
HP Business PC Security Lock	99
Removal and Replacement Procedures Small Form Factor (SFF) Chassis	101
Preparation for Disassembly	101
Access Panel	102
Front Bezel	103
Bezel Blanks	104
Cable Management	105
Cable Connections	106
Drives	107
Drive Positions	107
Installing Additional Drives	108
System Board Drive Connections	110
Removing an Optical Drive	111
Installing an Optical Drive into the 5.25-inch Drive Bay	113
Removing an External 3.5-inch Drive	115
Installing a Drive into the 3.5-inch External Drive Bay	118
Removing an Internal 3.5-inch Hard Drive	121
Installing an Internal 3.5-inch Hard Drive	123
Memory	125
DDR2-SDRAM DIMMs	125
Populating DIMM Sockets	126
Installing DIMMs	127
Removing or Installing an Expansion Card	130
Plastic Wire/Cable Fastener and Clips	135
Front I/O Device	136
Power Switch Assembly	137
Speaker	138
Heatsink	139
Processor	140
Power Supply	141
System Board	142
Battery	144
Type 1 Battery Holder	145
Type 2 Battery Holder	145
Type 3 Battery Holder	146
Installing a Security Lock	147
Cable Lock	147
Padlock	147
HP Business PC Security Lock	148
Connector Pin Assignments	150
Keyboard	150
Mouse	150
USB	151
Microphone	151
Headphone	151
Line-in Audio	151
Line-out Audio	151
Monitor	152
24-Pin Power	152
PCI Express	153
PCI Express	154
4-Pin Power (for CPU)	155
DVI Connector	155
SPDIF	155
Power Cord Set Requirements	156
General Requirements	156
Japanese Power Cord Requirements	156
Country-Specific Requirements	157
Troubleshooting Without Diagnostics	158
Safety and Comfort	158
Before You Call for Technical Support	158
Helpful Hints	159
Solving General Problems	161
Solving Power Problems	164
Solving Diskette Problems	165
Solving Hard Drive Problems	167
Solving Media Card Reader Problems	169
Solving Display Problems	170
Solving Audio Problems	174
Solving Printer Problems	175
Solving Keyboard and Mouse Problems	176
Solving Hardware Installation Problems	178
Solving Network Problems	180
Solving Memory Problems	182
Solving CD-ROM and DVD Problems	183
Solving USB Flash Drive Problems	185
Solving Front Panel Component Problems	186
Solving Internet Access Problems	187
Solving Software Problems	189
Interpreting POST Audible Codes	190
Resetting the Password Jumper	191
Resetting the CMOS Jumper	192
Contacting Customer Support	193
Specifications	194
Minitower	194
Small Form Factor	195

Match case Limit results 1 per page

CAUTION:

If a drive does not match the USB flash media device, do not proceed. Data loss can

occur. Check all USB ports for additional storage devices. If any are found, remove them, reboot

the computer, and proceed from step 4. If none are found, either the system does not support the

USB flash media device or the USB flash media device is defective. DO NOT proceed in attempting

to make the USB flash media device bootable.

Exit FDISK by pressing the

Esc

key to return to the

A:\

prompt.

If your bootable DOS diskette contains SYS.COM, go to step 8. Otherwise, go to step 9.

At the

A:\

prompt, enter

SYS x:

where x represents the drive letter noted above.

CAUTION:

Be sure that you have entered the correct drive letter for the USB flash media device.

After the system files have been transferred, SYS will return to the

A:\

prompt. Go to step 13.

Copy any files you want to keep from your USB flash media device to a temporary directory on

another drive (for example, the system's internal hard drive).

10.

At the

A:\

prompt, enter

FORMAT /S X:

where

represents the drive letter noted before.

CAUTION:

Be sure that you have entered the correct drive letter for the USB flash media device.

FORMAT will display one or more messages and ask you each time whether you want to proceed.

Enter

each time. FORMAT will format the USB flash media device, add the system files, and ask

for a Volume Label.

11.

Press

Enter

for no label or enter one if desired.

12.

Copy any files you saved in step 9 back to your USB flash media device.

13.

Remove the diskette and reboot the computer. The computer will boot to the USB flash media

device as drive C.

NOTE:

The default boot order varies from computer to computer, and it can be changed in the

Computer Setup (F10) Utility.

If you have used a DOS version from Windows 9x, you may see a brief Windows logo screen. If

you do not want this screen, add a zero-length file named LOGO.SYS to the root directory of the

USB flash media device.

Return to

Copying to Multiple Computers

on page

Unsupported USB Flash Media Device

To create a bootable USB flash media device, you must have:

●

a USB flash media device

●

a bootable DOS diskette with the FDISK and SYS programs (If SYS is not available, FORMAT may

be used, but all existing files on the USB flash media device will be lost.)

●

a PC that is bootable from a USB flash media device

Replicating the Setup