Dell 1815dn Service Manual - Page 109

Digital, Digital Pri, Stains on back of the Blank Print out 1

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Troubleshooting 7.3.14 Stains on back of the page • Description The back of the page is stained at 47.1 mm intervals. Digital Digital Pri Digital Printer Digital Printer Digital Printer Check and Cause 1. Transfer roller is contaminated. 2. Pressure roller is contaminated. 7.3.15 Blank Page Print out (1) Solution 1. Perform the OPC Cleaning Mode Print 2 or 3 times. Run Self-Test to remove the contamination of the transfer roller. 2. Replace the transfer roller if contaminated severely. 3. Disassemble the fuser and clean the H/R(Heat Roller) and P/R(Pressure roller). And check the area between H/R and Thermistor. If contaminated, clean the area is should not be deformed. • Description Blank page is printed. Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Check and Cause Bad ground contacts in OPC and/or devel oper. Solution Remove contamination of the terminals of the toner cartridge and the printer. 7.3.16 Blank Page Print out (2) • Description 1. Blank page is printed. 2. One or several blank pages are printed. 3. When the printer turns on, several blank pages print. Check and Cause 1. Bad ground contacts in OPC and/or developer. Solution 1. Remove contamination of the terminals of the toner cartridge. 2. Abnormal solenoid. 2. Perform the engine self test using Engine T est Mode diagnostic Mode code 0 if the Solenoid is normal. 3. If not solved by the above directions 1-2, Replace the engine board. 4. Turn the power off, clear the print job on the computer, and try printing again. 7-16 Service Manual

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Service Manual
Troubleshooting
7-16
7.3.14
Stains on back of the page
• Description
The back of the page is stained at 47.1 mm intervals.
Digital
Digital Pri
Digital Printer
Digital Printer
Digital Printer
Check and Cause
Solution
1. Transfer roller is contaminated.
2. Pressure roller is contaminated.
1. Perform the OPC Cleaning Mode Print 2 or
3 times. Run Self-Test to remove the conta-
mination of the transfer roller.
2. Replace the transfer roller if contaminated
severely.
3. Disassemble the fuser and clean the
H/R(Heat Roller) and P/R(Pressure roller).
And check the area between H/R and
Thermistor. If contaminated, clean the area
is should not be deformed.
7.3.15
Blank Page Print out (1)
• Description
Blank page is printed.
Check and Cause
Solution
Bad ground contacts in OPC and/or devel -
oper.
Remove contamination of the terminals of the
toner cartridge and the printer.
7.3.16
Blank Page Print out (2)
• Description
1. Blank page is printed.
2. One or several blank pages are printed.
3. When the printer turns on, several blank pages print.
Check and Cause
Solution
1. Bad ground contacts in OPC and/or
developer.
2. Abnormal solenoid.
1. Remove contamination of the terminals of
the toner cartridge.
2. Perform the engine self test using Engine T
est
Mode diagnostic Mode code 0
if the Solenoid is
normal.
3. If not solved by the above directions 1-2,
Replace the engine board.
4. Turn the power off, clear the print job on the
computer, and try printing again.