Dell 1815dn Service Manual - Page 111

Defective FAX FORWARD/RECEIVE, The FAX FORWARD/RECEIVE is not functioning.

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Page 111 highlights

Troubleshooting 7.4.3 Defective FAX FORWARD/RECEIVE • Description The FAX FORWARD/RECEIVE is not functioning. Check and Cause 1. Check if you can catch a dial tone by pressing OHD. 2. Check if you can catch a RECEIVE tone while MODEM testing in the TECH Mode. Solution 1. If the MODEM testing is normal and there is no dial tone, then try to replace the LIU B'd. 2. If the MODEM testing is abnormal, try to replace the Main B'd. 7.4.4 Defective FAX FORWARD • Description RECEIVE is functioning, but FORWARD is not functioning or the received data are broken. Check and Cause 1. Check if there is NOISE when pressing on-hook dial. 2. Check the RECEIVE condition by trying to forward a FAX to another fax machine from the forwarding side FAX. 3. Check if the telephone line connected to the Product is contaminated or gets stripped of f or down. Solution 1. If it makes NOISE while using on-hook dial, replace or repair the telephone line. 7-18 Service Manual

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Service Manual
Troubleshooting
7-18
7.4.3
Defective FAX FORWARD/RECEIVE
• Description
The FAX FORWARD/RECEIVE is not functioning.
Check and Cause
Solution
1. Check if you can catch a dial tone by pressing
OHD.
2. Check if you can catch a RECEIVE tone while
MODEM testing in the TECH Mode.
1. If the MODEM testing is normal and there is no dial
tone, then try to replace the LIU B'd.
2. If the MODEM testing is abnormal, try to replace the
Main B'd.
7.4.4
Defective FAX FORWARD
• Description
RECEIVE is functioning, but FORWARD is not functioning or the received data are broken.
Check and Cause
Solution
1. Check if there is NOISE when pressing on-hook
dial.
2. Check the RECEIVE condition by trying to forward
a FAX to another fax machine from the forwarding
side FAX.
3. Check if the telephone line connected to the
Product is contaminated or gets stripped of f or
down.
1. If it makes NOISE while using on-hook dial, replace or
repair the telephone line.