Dell 2135cn User Guide - Page 164

Troubleshooting Instructions

Page 164 highlights

To set up e-mail alerts: 1. Launch the Dell Printer Configuration Web Tool. 2. Click E-Mail Alert link. 3. Under E-Mail Server Settings, enter the Primary SMTP Gateway, the Reply Address, and enter your email address or the key operator's email address in the email list box. 4. Click Apply New Settings. NOTE: The SMTP server will display Connection pending untill printer sends an alert until an error occurs. Troubleshooting Instructions Use the Customer Mode to locate the unit in the printer that causes a problem. Checking the Printer Operations 1. Click start® All Programs® Dell Printers® Additional Color Laser Software® Quick Launch Utility. The Quick Launch Utility dialog box opens. 2. Click the Tool Box button. The Tool Box dialog box opens. 3. Select the printer from Printer Name. 4. The Tool Box opens. 5. Click the Diagnosis tab. 6. Select Machine Check from the list at the left side of the page. The Machine Check page is displayed. 7. Click the Start button after selecting the desired item. The selected page is printed. Resetting Defaults After executing this function and rebooting the printer, all the menu parameters, except the parameters for the network, are reset to their default values. From the Printer Operator Panel 1. Press until >SETUP appears, and then press . 2. Press until >Admin Menu appears, and then press . 3. Press until >Maintenance appears, and then press . 4. Press until >Initialize NVM appears, and then press . 5. Press until >System Section appears, and then press . 6. The Are you sure? message appears on the operator panel , and then press or to select Yes. Press The printer restarts automatically to apply the settings.

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To set up e-mail alerts:
1.
Launch the
Dell Printer Configuration Web Tool
.
2.
Click
E-Mail Alert
link.
3.
Under
E-Mail Server Settings
, enter the
Primary SMTP Gateway
, the
Reply Address
, and enter your email address or the key operator's email
address in the email list box.
4.
Click
Apply New Settings
.
Troubleshooting Instructions
Use the Customer Mode to locate the unit in the printer that causes a problem.
Checking the Printer Operations
1.
Click
start
®
All Programs
®
Dell Printers
®
Additional Color Laser Software
®
Quick Launch Utility.
The
Quick Launch Utility
dialog box opens.
2.
Click the
Tool Box
button.
The
Tool Box
dialog box opens.
3.
Select the printer from
Printer Name
.
4.
The
Tool Box
opens.
5.
Click the
Diagnosis
tab.
6.
Select
Machine Check
from the list at the left side of the page.
The
Machine Check
page is displayed.
7.
Click the
Start
button after selecting the desired item.
The selected page is printed.
Resetting Defaults
After executing this function and rebooting the printer, all the menu parameters, except the parameters for the network, are reset to their default values.
From the Printer Operator Panel
1.
Press
until
>SETUP
appears, and then press
.
2.
Press
until
>Admin Menu
appears, and then press
.
3.
Press
until
>Maintenance
appears, and then press
.
4.
Press
until
>Initialize NVM
appears, and then press
.
5.
Press
until
>System Section
appears, and then press
.
6.
The
Are you sure?
message appears on the operator panel , and then press
or to select
Yes
. Press
The printer restarts automatically to apply the settings.
NOTE:
The SMTP server will display
Connection pending untill printer sends an alert
until an error occurs.