Dell 2405FPW User Manual - Page 37

Video Problems, Common Symptoms, What You Experience, Possible Solutions - reset

Page 37 highlights

No Video/ Power No picture or LED on no brightness Poor Focus Picture is fuzzy, blurry or ghosting Shaky/Jittery Video Wavy picture or fine movement Missing Pixels LCD screen has spots Stuck-on Pixels Brightness Problems LCD screen has bright spots Picture too dim or too bright Geometric Distortion Screen not centered correctly Horizontal/Vertical Screen has Lines one or more lines Sync Problems Screen is scrambled or appears torn LCD Scratched Safety Related Issues Intermittent Problems Screen has scratches or smudges Visible signs of smoke or sparks Monitor malfunctions on & off Missing Color Picture missing color Wrong Color Picture color not good Increase brightness & contrast controls Perform monitor self-test feature check Check for bent or broken pins Push Auto Adjust button Adjust Phase and Clock controls via OSD Eliminate video extension cables Perform monitor reset Lower video resolution or increase font size Push Auto Adjust button Adjust Phase and Clock controls via OSD Perform monitor reset Check environmental factors Relocate and test in another room Cycle power on-off These are pixels that are permanently off and is a natural defect that occurs in LCD technology Cycle power on-off These are pixels that are permanently on and is a natural defect that occurs in LCD technology Perform monitor reset on "All Settings" Push Auto Adjust button Adjust brightness & contrast controls NOTE: When using '2: DVI-D', the contrast adjustment is not available. Perform monitor reset on "Position Settings Only" Push auto-adjust button Adjust the centering controls Ensure monitor is in proper video mode NOTE: When using '2: DVI-D', the positioning adjustments are not available. Perform monitor reset on "All Settings" Push Auto Adjust button Adjust Phase and Clock controls via OSD Perform monitor self-test feature check and determine if these lines are also in self-test mode Check for bent or broken pins NOTE: When using '2: DVI-D', the Pixel Clock and Phase adjustments are not available. Perform monitor reset on "All Settings" Push Auto Adjust button Adjust Phase and Clock controls via OSD Perform monitor self-test feature check to determine if scrambled screen appears in self-test mode Check for bent or broken pins Boot up in the "safe mode" Turn monitor off and clean the screen For cleaning instruction, see Caring for Your Monitor. Do not perform any troubleshooting steps Monitor needs to be replaced Ensure monitor is in proper video mode Ensure video cable connection to computer and to the flat panel is secure Perform monitor reset on "All Settings" Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode Perform monitor self-test feature check Check connection integrity at both end of the video cable Check for bent or broken pins Change the color to "User Preset" Adjust R/G/B value of "User Preset" Video Problems COMMON SYMPTOMS WHAT YOU EXPERIENCE No Video No signal indicator is displayed POSSIBLE SOLUTIONS Check Video Input Selection Composite: Yellow colored RCA jack S-Video: Typically a round 4 pin jack Component: Red, Blue, Green colored RCA jacks

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77

No Video/ Power
LED on
No picture or
no brightness
Increase brightness & contrast controls
Perform monitor self-test feature check
Check for bent or broken pins
Poor Focus
Picture is
fuzzy, blurry
or ghosting
Push Auto Adjust button
Adjust Phase and Clock controls via OSD
Eliminate video extension cables
Perform monitor reset
Lower video resolution or increase font size
Shaky/Jittery
Video
Wavy picture
or fine
movement
Push Auto Adjust button
Adjust Phase and Clock controls via OSD
Perform monitor reset
Check environmental factors
Relocate and test in another room
Missing Pixels
LCD screen
has spots
Cycle power on-off
These are pixels that are permanently off and is a natural defect that occurs in LCD technology
Stuck-on Pixels
LCD screen
has bright
spots
Cycle power on-off
These are pixels that are permanently on and is a natural defect that occurs in LCD technology
Brightness
Problems
Picture too
dim or too
bright
Perform monitor reset on "All Settings"
Push Auto Adjust button
Adjust brightness & contrast controls
NOTE:
When using '2: DVI-D', the contrast adjustment is not available.
Geometric
Distortion
Screen not
centered
correctly
Perform monitor reset on "Position Settings Only"
Push auto-adjust button
Adjust the centering controls
Ensure monitor is in proper video mode
NOTE:
When using '2: DVI-D', the positioning adjustments are not available.
Horizontal/Vertical
Lines
Screen has
one or more
lines
Perform monitor reset on "All Settings"
Push Auto Adjust button
Adjust Phase and Clock controls via OSD
Perform monitor self-test feature check and determine if these lines are also in self-test mode
Check for bent or broken pins
NOTE:
When using '2: DVI-D', the Pixel Clock and Phase adjustments are not available.
Sync Problems
Screen is
scrambled or
appears torn
Perform monitor reset on "All Settings"
Push Auto Adjust button
Adjust Phase and Clock controls via OSD
Perform monitor self-test feature check to determine if scrambled screen appears in self-test mode
Check for bent or broken pins
Boot up in the "safe mode"
LCD Scratched
Screen has
scratches or
smudges
Turn monitor off and clean the screen
For cleaning instruction, see
Caring for Your Monitor
.
Safety Related
Issues
Visible signs
of smoke or
sparks
Do not perform any troubleshooting steps
Monitor needs to be replaced
Intermittent
Problems
Monitor
malfunctions
on & off
Ensure monitor is in proper video mode
Ensure video cable connection to computer and to the flat panel is secure
Perform monitor reset on "All Settings"
Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode
Missing Color
Picture
missing color
Perform monitor self-test feature check
Check connection integrity at both end of the video cable
Check for bent or broken pins
Wrong Color
Picture color
not good
Change the color to "User Preset"
Adjust R/G/B value of "User Preset"
Video Problems
COMMON SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
No Video
No signal indicator is displayed
Check Video Input Selection
Composite: Yellow colored RCA jack
S-Video: Typically a round 4 pin jack
Component: Red, Blue, Green colored RCA jacks