Dell 2405FPW User Manual - Page 38

Product Specific Problems, Universal Serial Bus USB Specific Problems - power supply

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Low Quality DVD playback Picture not crisp and some color distortion Check DVD connection Composite gives good picture S-Video gives better picture Component gives best picture NOTE: When choosing S-Video, Composite video, Component video (Y Pb Pr), Auto Adjust hot key function is not available. Product Specific Problems SPECIFIC SYMPTOMS Screen image is too small Cannot adjust the monitor with the buttons on the front panel WHAT YOU EXPERIENCE Image is centered on screen, but does not fill entire viewing area OSD does not appear on the screen POSSIBLE SOLUTIONS Perform monitor reset on "All Settings" Turn the monitor off and unplug the power cord and then plug back and power on The monitor will not go into power saving mode. No picture, the LED light is green. When press "+", "" or "Menu" key, the message " No input signal " will appear. Move mouse or hit any key on the keyboard on the computer or activate video player, then access the OSD to set both Audio/Video to " off " state. No Input Signal when user controls pressed No picture, the LED light is green. When press "+", "" or "Menu" key, the message " No input signal " will appear. Check the signal source. Make sure the Computer is not in power saving by moving mouse or pressing any key on the keyboard. Check to make sure Video Source to SVideo, Composite or Component is powered and playing video media. Check whether the signal cable is plugged in and seated properly. Re-plug the signal cable if necessary. Re-boot the computer or video player. The monitor will not fill the entire The picture can't fill the height or width of the screen. screen. Due to the non-standard formats of DVDs, the monitor may not show the full screen pictures. NOTE: When choosing DVI-D mode, Auto Adjust hot key function is not available. Universal Serial Bus (USB) Specific Problems SPECIFIC SYMPTOMS USB interface is not working WHAT YOU EXPERIENCE USB peripherals are not working POSSIBLE SOLUTIONS Check that your monitor is powered ON. Reconnect the upstream cable to your computer. Reconnect the USB peripherals (downstream connector). Switch off and then turn on the monitor again. Reboot the computer. High Speed USB 2.0 interface High Speed USB 2.0 peripherals working slowly is slow. or not at all. Check that your computer is USB 2.0 capable. Verify USB 2.0 source on your computer. Reconnect the upstream cable to your computer. Reconnect the USB peripherals (downstream connector). Reboot the computer. Dell™ Sound Bar (Optional) Troubleshooting COMMON SYMPTOMS No Sound WHAT YOU EXPERIENCE No power to Sound Bar - the power indicator is off. (built-in DC power supply. i.e. 2405FPW ) POSSIBLE SOLUTIONS Turn the Power/Volume knob on the Sound Bar clockwise to the middle position; check if the power indicator (green LED) on the front of the Sound Bar is illuminated. Confirm that the power cable from the Sound Bar is plugged into the monitor. Confirm that the monitor has power. If the monitor has no power, see Monitor Specific Troubleshooting for monitor common problem.

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Low Quality DVD
playback
Picture not crisp and some color
distortion
Check DVD connection
Composite gives good picture
S-Video gives better picture
Component gives best picture
NOTE:
When choosing S-Video, Composite video, Component video (Y Pb Pr),
Auto Adjust
hot key
function is not available.
Product Specific Problems
SPECIFIC SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
Screen image is too small
Image is centered on screen, but does not fill entire
viewing area
Perform monitor reset on "All Settings"
Cannot adjust the monitor with
the buttons on the front panel
OSD does not appear on the screen
Turn the monitor off and unplug the power
cord and then plug back and power on
The monitor will not go into
power saving mode.
No picture, the LED light is green. When press “+”, “-
” or “Menu” key, the message “ No input signal ” will
appear.
Move mouse or hit any key on the keyboard
on the computer or activate video player,
then access the OSD to set both
Audio/Video to “ off ” state.
No Input Signal when user
controls pressed
No picture, the LED light is green. When press “+”, “-
” or “Menu” key, the message “ No input signal ” will
appear.
Check the signal source. Make sure the
Computer is not in power saving by moving
mouse or pressing any key on the keyboard.
Check to make sure Video Source to S-
Video, Composite or Component is powered
and playing video media.
Check whether the signal cable is plugged in
and seated properly. Re-plug the signal
cable if necessary.
Re-boot the computer or video player.
The monitor will not fill the entire
screen.
The picture can’t fill the height or width of the
screen.
Due to the non-standard formats of DVDs,
the monitor may not show the full screen
pictures.
NOTE:
When choosing DVI-D mode,
Auto Adjust
hot key function is not available.
Universal Serial Bus (USB) Specific Problems
SPECIFIC SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
USB interface is not working
USB peripherals are not working
Check that your monitor is powered ON.
Reconnect the upstream cable to your computer.
Reconnect the USB peripherals (downstream connector).
Switch off and then turn on the monitor again.
Reboot the computer.
High Speed USB 2.0 interface
is slow.
High Speed USB 2.0 peripherals working slowly
or not at all.
Check that your computer is USB 2.0 capable.
Verify USB 2.0 source on your computer.
Reconnect the upstream cable to your computer.
Reconnect the USB peripherals (downstream connector).
Reboot the computer.
Dell™ Sound Bar (Optional) Troubleshooting
COMMON
SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
No Sound
No power to Sound Bar - the
power indicator is off.
(built-in DC power supply. i.e.
2405FPW )
Turn the Power/Volume knob on the Sound Bar clockwise to the middle position; check if the
power indicator (green LED) on the front of the Sound Bar is illuminated.
Confirm that the power cable from the Sound Bar is plugged into the monitor.
Confirm that the monitor has power.
If the monitor has no power, see
Monitor Specific Troubleshooting
for monitor common
problem.