Dell Dimension 4300S Dell Dimension 4300S Owner's Manual - Page 30

If the screen is blank

Page 30 highlights

www.dell.com | support.dell.com HINT: See the documentation that come with your monitor for fault indications and troubleshooting procedures specific to your monitor. If the screen is blank C H E C K T H E V I D E O C A B L E C O N N E C T I O N - Check for bent pins (most video cable connectors have missing pins, but not bent pins). Ensure that the video cable is connected as shown on the START HERE sheet for your computer. P R E S S T H E M O N I T O R P O W E R B U T T O N - Be sure that you firmly pressed the monitor power button. C H E C K T H E P O W E R L I G H T - When the power light is lit or blinking, the monitor has power. If the power light is blinking, press a key on the keyboard or move the mouse. TE S T T H E E L E C T R I C A L O U T L E T - Ensure that the electrical outlet is working by testing it with another device, such as a lamp. S W A P T H E C O M P U T E R A N D M O N I T O R P O W E R C A B L E S - Swap the computer and monitor power cables to determine if the power cable is defective. TE S T T H E V I D E O EX T E N S I O N C A B L E ( I F U S E D ) - If you are using a video extension cable and removing the cable solves the problem, the cable is defective. TE S T T H E M O N I T O R- If another monitor is available, connect it to the computer. C H E C K T H E B A C K P A N E L L I G H T S - If all four lights below the serial connector (see page 61) are not green, call Dell for technical assistance (see page 84). C H E C K T H E PO W E R P R O P E R T I E S - See the Tell Me How help file or search for the keyword standby in Windows Help. To access help files, see page 28. 30 Solving Pr oblems

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30
Solving Problems
www.dell.com | support.dell.com
If the screen is blank
HINT:
See the
documentation that come
with your monitor for
fault indications and
troubleshooting
procedures specific to
your monitor.
C
HECK
THE
VIDEO
CABLE
CONNECTION
Check for bent pins (most video
cable connectors have missing pins, but not bent pins). Ensure that the video
cable is connected as shown on the
START HERE
sheet for your computer.
P
RESS
THE
MONITOR
POWER
BUTTON
Be sure that you firmly pressed the
monitor power button.
C
HECK
THE
POWER
LIGHT
When the power light is lit or blinking, the
monitor has power. If the power light is blinking, press a key on the keyboard or
move the mouse.
T
EST
THE
ELECTRICAL
OUTLET
Ensure that the electrical outlet is working
by testing it with another device, such as a lamp.
S
WAP
THE
COMPUTER
AND
MONITOR
POWER
CABLES
Swap the
computer and monitor power cables to determine if the power cable is defective.
T
EST
THE
VIDEO
EXTENSION
CABLE
(
IF
USED
)—
If you are using a video
extension cable and removing the cable solves the problem, the cable is defective.
T
EST
THE
MONITOR
If another monitor is available, connect it to the
computer.
C
HECK
THE
BACK
PANEL
LIGHTS
If all four lights below the serial
connector (see page 61) are not green, call Dell for technical assistance (see
page 84).
C
HECK
THE
P
OWER
P
ROPERTIES
See the
Tell Me How
help file or search
for the keyword
standby
in Windows Help
.
To access help files, see page 28.